Networks SSS Intern

Grow with us
Ericsson Inc. does not sponsor U.S work authorizations for this job position including U.S. immigration filings for initial and/or change of employer paperwork for H-1's, H-1B1's, E-3's, O-1's, and TN's. Ericsson also does not hire F-1's working on CPT or EAD for this position.
Location: Plano, Texas
Duration: 12 Weeks
Start Date: May 25th, 2027
About this opportunity:
Join Ericsson's Networks Domain Services Sales Support team, supporting Ericsson Customer Units across Market Area North America. The team works as services business development consultants, helping translate customer needs into compelling services opportunities and commercially sound proposals. As an Intern, you will gain experience in services business development, customer requirements analysis, delivery scoping, commercial analysis, pricing support, RFx and proposal development, and collaboration across sales, services delivery, solution architecture, and customer-facing teams.
Previous services sales experience is not required. We are looking for a motivated student with strong analytical and communication skills, an interest in telecommunications and technology services, and a willingness to learn how complex services are shaped, positioned, and delivered.
What you will do:

• Support RFx responses, tenders, proposals, presentations, customer consultations, workshops, and other services sales activities.
• Review customer requirements and help identify suitable Ericsson services, delivery approaches, and solution components.
• Support the scoping of cognitive network services and network deployment offerings by defining activities, deliverables, assumptions, dependencies, resources, timelines, and risks.
• Collaborate with services delivery and solution architecture teams to improve the clarity, completeness, and feasibility of proposed work efforts.
• Support commercial analysis by reviewing cost and pricing inputs, comparing scenarios, evaluating assumptions, and preparing recommendations.
• Help develop statements of work, service descriptions, effort estimates, pricing models, business cases, value propositions, and other proposal content.
• Research telecommunications services, network deployment practices, cognitive network capabilities, industry trends, customer priorities, and competitive offerings.
• Organize and analyze technical, operational, and commercial information to support customer solutions, business cases, and opportunity readiness.
• Create clear customer-facing materials, including scope summaries, presentations, diagrams, tables, and proposal responses.
• Document findings, decisions, action items, risks, and open questions while collaborating with sales, finance, legal, commercial management, Customer Solution Responsible teams, and other Ericsson stakeholders.

The skills you bring:

• Actively enrolled in an accredited Bachelor's or Master's program in business, engineering, computer science, telecommunications, information technology, economics, finance, operations, project management, or a related field.
• Interest in telecommunications, technology services, network deployment, digital transformation, business development, or related areas.
• Strong analytical, research, organizational, and problem-solving skills.
• Ability to understand technical, operational, and commercial information and communicate it clearly to technical and nontechnical audiences.
• Strong written and verbal communication skills.
• Ability to work collaboratively with sales, services delivery, solution, commercial, finance, and customer-facing teams.
• Attention to detail and willingness to learn new technologies, tools, services, and processes.
• Ability to manage multiple assignments, meet deadlines, and follow through on commitments.
• Professional curiosity and a willingness to ask questions, seek clarification, and understand the rationale behind recommendations.
• Must have at least a 2.7+ GPA on a 4.0 scale or equivalent
• Actively enrolled on a full-time basis at an accredited 4-year college or university at the time of the internship

Why join Ericsson?
At Ericsson, you'll have an outstanding opportunity. The chance to use your skills and imagination to push the boundaries of what's possible. To build solutions never seen before to some of the world's toughest problems. You'll be challenged, but you won't be alone. You'll be joining a team of diverse innovators, all driven to go beyond the status quo to craft what comes next.
What happens once you apply?
Click Here to find all you need to know about what our typical hiring process looks like.
Ericsson uses a merit-based hiring approach that values people with different experiences, perspectives and skillsets. We truly believe this approach drives innovation, which is essential for our future growth. We encourage people from all backgrounds to apply and realize their full potential as part of our Ericsson team. Ericsson is proud to be an Equal Opportunity employer, learn more.
If you need assistance or to request an accommodation due to a disability, please contact Ericsson at [email protected].
DISCLAIMER: The above statements are intended to describe the general nature and level of work being performed by employees in this position. They are not an exhaustive list of all responsibilities, duties and skills required for this position, and you may be required to perform additional job tasks as assigned.
Primary country and city: United States (US) || Plano (Country/ City)
Job details: Service Support Specialist
Compensation and Benefits at Ericsson
At Ericsson, we know that our people are the key to our success. We offer a competitive package to help with your individual needs and goals.
Your Pay
The salary range for this position is dependent on various factors including, but not limited to, location, and the candidate's combination of job-related knowledge, qualifications, skills, education, training, and experience.
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