About this Opportunity
The Network Program Director assumes the role of Contract Fulfillment Responsible (CFR) for Networks' opportunities to ensure continuity and alignment of contract terms defined during pre-sales through the program delivery and customer acceptance.
What will you do
- Be accountable for defining and implementing the Networks' contract execution strategy and associated risk exposure in one or more geographies for specific opportunities.
- Monitor the fulfilment of all contractual obligations by Ericsson and the customer for specific opportunities.
- Support the Program CFR to analyze legal impacts including E+OHS and Security issues associated with the engagement.
- Manage contract changes and/or amendments during the entire contract lifecycle concerning the specific opportunity.
- Manage and mentor Business Area or large project teams and the associated risk and performance against requirements in a complex environment.
- Identify and drive potential sales opportunities / add-on sales throughout the contract life cycle to support net sales targets and strategic areas for growth.
- Ensure compliance to group directives, legal and financial directives, global and local Environmental and Occupational Health and Safety (E+OHS), data security and privacy, relevant approved processes, and tools.
Join our Team
You will bring:
- Should have knowledge about Ericsson NEO business, rollout processes (Toll gates, Build, Optimize), stakeholders (Customer, CU, Market Area Service Lines, Managed Services, Supply, Sourcing, external partners) in the ecosystem. Knowledge of Ericsson product portfolio will be an advantage.
- Is expected to be a business leader with entrepreneurial and commercial thinking - responsible for end-to-end NEO business delivery comprising of ongoing engagements as well as identification of new opportunities.
- Should be capable of playing the role of Program CFR for his/her deliveries, with ability to contribute to pre-sales activities as well.
- Is required to have in-depth business understanding deploying a full range of operational management skills.
- For the assigned circles, should be adapted in customer engagement and satisfaction at CxO levels, independently, and meeting E/// internal objectives.
- Should be data and value driven gaining insights and trends to Support customer relationships.
- Will be accountable for financial performance of his/her projects - Revenue, Margins, management of projects and financials in Global Chronos
- Will need to comply with company's objectives - Project operational governance, Project financial governance, Toll gate process, Cost controls, Productivity, Planning, Lead time, Target Zero, CPPM controls.
- Needs to have strong inclination towards and adoption of Digitalization ambition of Ericsson and the unit - deployment and use of Ericsson tools, automations, identification of opportunities for efficiencies.
- Should have these mandatory soft skills - Business leadership, People leadership abilities in a matrix work environment with reporting of senior team members, decision making abilities, Effective verbal and written communication, assertiveness.
Behavioral Competences:
- Leading & Supervising
- Delivery Results & Meeting Customer Expectations
- Planning & Organizing
- Persuading & Influencing
- Relating & Networking
- Entrepreneurial & Commercial Thinking
All academic credentials must be from recognized and accredited institutions and are further subject to verification.
Why join Ericsson?At Ericsson, you'll have an outstanding opportunity. The chance to use your skills and imagination to push the boundaries of what's possible. To build solutions never seen before to some of the world's toughest problems. You'll be challenged, but you won't be alone. You'll be joining a team of diverse innovators, all driven to go beyond the status quo to craft what comes next.
What happens once you apply? Click Here to find all you need to know about what our typical hiring process looks like.Encouraging a diverse and inclusive organization is core to our values at Ericsson, that's why we champion it in everything we do. We truly believe that by collaborating with people with different experiences we drive innovation, which is essential for our future growth. We encourage people from all backgrounds to apply and realize their full potential as part of our Ericsson team. Ericsson is proud to be an Equal Opportunity Employer. learn more.
Primary country and city: India (IN) || Gurgaon
Req ID: 786880
Skills Required
- Knowledge of Ericsson NEO business, rollout processes (Toll gates, Build, Optimize) and ecosystem stakeholders
- Knowledge of Ericsson product portfolio
- Business leadership with entrepreneurial and commercial thinking responsible for end-to-end NEO delivery
- Ability to act as Program CFR, contribute to pre-sales, manage contract execution and risk
- In-depth operational management skills across program delivery
- Customer engagement and satisfaction experience at CxO levels
- Data- and value-driven decision making to gain insights and support customer relationships
- Accountability for financial performance: revenue, margins, project financials in Global Chronos
- Compliance with project operational governance, financial governance, toll gate process, cost controls and E+OHS
- Adoption of digitalization, Ericsson tools, automations and identification of efficiency opportunities
- Mandatory soft skills: business leadership, people leadership in matrix environment, decision making, effective verbal and written communication, assertiveness
What the Team is Saying
.png)
.png)
Ericsson Compensation & Benefits Highlights
-
Healthcare Strength — Healthcare coverage includes employer‑verified medical, dental, and vision plans, along with HSAs/FSAs and EAP/mental‑health support. Wellbeing initiatives are highlighted as part of Life at Ericsson.
-
Retirement Support — Retirement programs include a 401(k) with company matching that is employer‑verified, with mentions of match levels varying by time and team and pension support in some regions. This is frequently cited as a solid pillar of the package.
-
Parental & Family Support — Paid parental leave is described as competitive in many U.S. postings, with examples up to 16 weeks maternity and 6 weeks parental/adoption at 100% pay. Family‑friendly policies and return‑to‑work support are also called out.
Ericsson Insights
What We Do
Ericsson builds the digital connectivity the world relies on. Our technology underpins the mobile networks, platforms, and systems that billions of people, businesses, and societies depend on every day. We are a global leader in communications technology, delivering mobile network infrastructure, cloud software, and wireless connectivity solutions for service providers and enterprises worldwide. Our networks support connectivity across 180+ countries, helping power everyday communication as well as critical digital services at global scale. Connectivity has evolved far beyond consumer mobile use. Today, nearly 80% of the world’s population accesses the internet via mobile networks, and Ericsson is helping shape what comes next. We are advancing 5G and 5G Advanced, developing network APIs that open connectivity to the global developer ecosystem, and applying automation and AI to make networks more intelligent, efficient, and resilient. Ericsson was the first company to launch live 5G networks on five continents, and our 5G platform is now commercially live in 150+ networks across 60+ countries. We also support more than 36,000 enterprise customers, enabling secure, high-performance connectivity for industries such as manufacturing, aviation, logistics, utilities, and public safety, where reliability and performance are mission critical. Innovation is central to how we work. Ericsson has approximately 28,000 employees in research and development, backed by one of the strongest intellectual property portfolios in the industry with 60,000+ granted patents. Our engineers, researchers, and technologists work across 100+ global R&D sites, helping define how networks evolve and how digital infrastructure is built for the long term. As the world moves toward a mobile-first, AI-powered, and cloud-driven future, connectivity becomes the foundation for digital transformation across every industry. Ericsson is building that foundation, shaping the future of digital connectivity through technology that operates at global scale and supports real-world impact, today and for what comes next.
Why Work With Us
Ericsson is a place for people who want to work on technology that powers everyday life. You’ll contribute to large-scale systems used every day, tackle complex challenges in live environments, and keep developing your skills and career in your own vision.
Gallery
Ericsson Offices
Hybrid Workspace
Employees engage in a combination of remote and on-site work.
Ericsson adopts a hybrid work model globally because we know balance matters. Sometimes things are better in real life. Other times we can be more productive at home. Our hybrid approach gives you the best of both worlds.
