What you will do
Join Johnson Controls as a Network Operations Engineer and become a key part of our global team! This role offers valuable experience supporting our network infrastructure across the EMEA region.
You'll manage troubleshooting, monitor network health, and engage in proactive incident management. Collaborating with our employees and cross-functional teams, you'll resolve issues effectively and enhance our services.
How you will do it
Incident Management: Conduct proactive monitoring and troubleshooting to prevent service outages, ensuring swift restoration when needed.
Problem Management: Develop solutions to streamline incident management processes, creating root cause analyses and efficient troubleshooting procedures.
Operational Readiness: Prepare and complete checklists to ensure smooth pre-production deployment of network services, enhancing operational excellence.
Change Management: Coordinate change implementations and facilitate quality reviews with engineering teams.
Service Requests: Execute service requests and support proactive maintenance activities to ensure optimal infrastructure health.
Process Improvement: Take ownership of specific improvement tasks to enhance technology, services, and processes.
What we look for
Required
Experience in supporting a multi-site enterprise network.
Competence in incident management, service requests, and problem-solving.
Familiarity with Cisco/Meraki LAN, WLAN & WAN technologies.
Understanding of the BGP routing protocol.
Experience in an ITIL-oriented environment.
Preferred
Knowledge of OSPF routing protocol.
Experience with firewall technologies such as Cisco ASA, Fortinet, Palo Alto, etc.
Familiarity with Cloud Services - Azure, AWS, GCP.
CCNA certification or equivalent.
Our salary and benefits
The initial basic salary for this position will be in the range of €2,430 – €3,807 per month, plus a 13th month salary applied after your first 6 months in the job. The final package will reflect your experience, skills, and qualifications relevant to the role. We are committed to fair, equitable, and gender-neutral pay practices.
At Johnson Controls, your work comes with benefits that support both your career and your wellbeing.
Meal vouchers fully covered by the company.
Flexible benefits budget with access to 3,500+ options, including a MultiSport card, medical and wellness services.
Extra savings through retail and lifestyle discounts (Benefit+).
Allowance for the private kindergarten or nursery to support your family.
Flexible working hours and home office days.
Allowance for language courses, professional development support, and wellbeing support.
On site benefits: massages, distribution of fruits, yoga, psychologist, health month, various events with supporting groups (volunteering activities, branding activities).
Seniority benefits - extra monthly financial allowance, medical care and support, wellbeing day.
Relocation support with housing allowance if moving to Slovakia
About Us
Johnson Controls, a global leader in thermal management, mission-critical building systems, energy efficiency, and decarbonization, helps customers use energy more productively, reduce carbon emissions, and operate with the precision and resilience required in rapidly expanding industries such as data centers, healthcare, pharmaceuticals, advanced manufacturing, and higher education.
For more than 140 years, Johnson Controls has delivered performance where it really matters. Backed by advanced technology, lifecycle services and an industry-leading field organization, we elevate customer performance, turn goals into real-world results and help move society forward.
We are committed to diversity and inclusion and believe that different perspectives make us stronger. By encouraging open dialogue and valuing individuality, we strive to be one of the most desirable places to work.
#LI-BB1
#LI-Hybrid
Skills Required
- Experience in supporting a multi-site enterprise network.
- Competence in incident management, service requests, and problem-solving.
- Familiarity with Cisco/Meraki LAN, WLAN & WAN technologies.
- Understanding of the BGP routing protocol.
- Experience in an ITIL-oriented environment.
- Knowledge of OSPF routing protocol.
- Experience with firewall technologies such as Cisco ASA, Fortinet, Palo Alto.
- Familiarity with Cloud Services (Azure, AWS, GCP).
- CCNA certification or equivalent.
Johnson Controls Compensation & Benefits Highlights
The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about Johnson Controls and has not been reviewed or approved by Johnson Controls.
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Retirement Support — Retirement support is positioned as a meaningful part of the package through employer 401(k) matching, repeatedly framed as a strong pillar of the overall rewards mix. The matching contribution is described with specific match levels in multiple places, reinforcing perceived value for long-term saving.
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Leave & Time Off Breadth — Time off is presented as comparatively robust, with multiple paid holiday categories, vacation time, and sick time described as generous or “amazing” in places. Paid time off breadth appears to be a consistent contributor to total rewards attractiveness beyond base pay.
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Flexible Benefits — Benefits are described as broad and customizable, spanning standard medical/dental/vision plus optional add-ons like pet insurance, identity protection, and legal support. Tuition reimbursement is repeatedly highlighted as a high-value option supporting professional development.
Johnson Controls Insights
What We Do
At Johnson Controls, we transform the environments where people live, work, learn and play. From optimizing building performance to improving safety and enhancing comfort, we drive the outcomes that matter most. Dedicated to protecting the environment, we deliver our promise in industries such as healthcare, education, data centers and manufacturing. With a global team of 100,000 experts in more than 150 countries and over 130 years of innovation, we are the power behind our customers’ mission. Our leading portfolio of building technology and solutions includes some of the most trusted names in the industry, such as Tyco®, York®, Metasys®, Ruskin®, Titus®, Frick®, Penn®, Sabroe®, Simplex®, Ansul® and Grinnell®.
