Network Governance Investigations Specialist

About DAT

Discover your future at DAT Freight & Analytics, where innovation meets impact. For over four decades, DAT has been at the forefront of transportation and logistics, helping businesses move freight with greater efficiency and confidence. We are a technology company that removes uncertainty from freight for truckers, brokers, and shippers every day. Our advanced tools and data intelligence empower professionals to make smarter decisions, optimize costs, and operate more successfully. Through the industry's largest digital freight marketplace and insights derived from over $1 trillion in freight transactions, we provide the mission-critical information that keeps supply chains running smoothly across the country. DAT is proud to be an award-winning workplace that fosters innovation, celebrates success, and values professional growth. With strategic offices in Beaverton, Oregon, Denver, Colorado, Springfield, Missouri, and Bangalore, India, our teams collaborate to solve the transportation industry's most complex challenges. Ready to shape the future of freight technology? Learn more at dat.com/company.

Application Deadline: 2/20/2026

The Opportunity

DAT is seeking a Network Governance Investigations Specialist in Seattle, WA or Beaverton, OR to join our fraud prevention team and protect the integrity of DAT's marketplace. This is a hands-on investigative role for someone who loves solving puzzles, digging into details, and protecting customers from fraud. You'll work closely with operational, engineering, and strategy teams to investigate suspicious activity, test fraud prevention tools, and provide critical insights that improve our access protections and detection capabilities.

As a Risk Analyst, you'll be on the front lines of fraud prevention - monitoring accounts, investigating cases, talking directly with users, and helping build the data foundation that powers our fraud detection systems. You'll gain exposure to fraud detection methodologies, work with product and engineering teams on security solutions, and develop specialized expertise in freight industry fraud patterns.

What You’ll Do

• Investigate suspected fraud cases by analyzing user behavior, transaction patterns, and account activity to identify fraudulent actors and understand their methods
• Partner with operational teams to review and investigate fraud alerts, determining whether activity is legitimate or fraudulent and documenting your findings
• Monitor high-risk accounts and conduct outbound communication with users to verify legitimate activity and minimize false positives while protecting against fraud
• Tag and flag suspicious accounts and transactions to support machine learning model development and improve automated detection accuracy
• Conduct user acceptance testing (UAT) for proposed changes to fraud detection systems, security requirements, and prevention tools - providing feedback to product and engineering teams
• Analyze fraud patterns across DAT's marketplace and Convoy Platform to identify trends, behavioral indicators, and emerging threats
• Document investigation findings, fraud tactics, and actor behaviors to build institutional knowledge and inform fraud prevention strategy
• Collaborate with strategy teams to translate ground-level insights into actionable recommendations for product improvements
• Support the development and refinement of the proprietary CARVE methodology by providing real-world case data and testing new detection approaches
• Maintain accurate records of all fraud investigations, resolutions, and customer communications in fraud management systems

The Skills and Experience You’ll Bring

• 2-4 years of experience in operations, customer support, compliance, risk, or a related analytical role
• Strong investigative mindset with exceptional attention to detail - you naturally dig deeper to understand the full story
• Analytical skills with ability to identify patterns and anomalies in data, user behavior, and transaction activity
• Excellent written and verbal communication skills, including ability to conduct professional conversations with customers about sensitive fraud-related topics
• Comfortable working with data and basic analytical tools (Excel/Sheets required; SQL is highly desired)
• Problem-solving ability and sound judgment to make decisions about risk, balancing fraud prevention with customer experience
• Self-motivated and able to manage multiple investigations simultaneously while maintaining thorough documentation
• Team player who collaborates effectively with cross-functional partners including operations, product, engineering, and data teams
• Adaptable and comfortable in fast-paced, evolving environments where processes are being built and refined
• Bachelor's degree in Business, Criminal Justice, Data Analytics, or related field (or equivalent combination of education and experience)
• Experience with case management or CRM systems such as Salesforce for tracking investigations, documenting findings, and managing customer communications (strongly preferred)
• Experience in fraud prevention, risk management, trust & safety, or financial crimes investigation (strongly preferred)
• Basic SQL or data analysis experience for querying databases and analyzing patterns (strongly preferred)
• Background in transportation, logistics, marketplace platforms, or financial services (strongly preferred)

Why DAT?

DAT is an award winning employer of choice.
For starters, we have a hybrid work environment, but we also know what makes a great workplace. We have a time-tested and resolute set of operating values predicated on integrity, mutual respect, open communication, and executing with excellence. These values inform our strategic vision as much as any one of our products does. We’ve been an employer of choice in the Portland metropolitan area for four decades, and within one year of opening our Denver office, DAT was #26 on Built In Colorado’s 100 Best Places to Work In Colorado.

• Medical, Dental, Vision, Life, and AD&D insurance
• Parental Leave
• Up to 20 days of paid time off starting in year one
• An additional 10 holidays of paid time off per calendar year
• 401k matching (immediately vested)
• Employee Stock Purchase Plan
• Short- and Long-term disability sick leave
• Flexible Spending Accounts
• Health Savings Accounts
• Employee Assistance Program
• Additional programs - Employee Referral, Internal Recognition, and Wellness
• Free TriMet transit pass (Beaverton Office) 
• Competitive salary and benefits package
• Work on impactful projects in a cutting-edge environment
• Collaborative and supportive team culture
• Opportunity to make a real difference in the trucking industry
• Employee Resource Groups

For Washington-based candidates, in compliance with the Washington State Pay Transparency Law, the salary range for this role is $52,000 - $87,000. DAT considers factors such as scope and responsibilities of the position, candidate's work experience, education and training, core skills, internal equity, and market and business elements when extending an offer.

DAT embraces the value of a diverse workforce, and believes it is a core strength of our company that we encourage those values in every DAT employee, at every level of our organization, regardless of tenure or rank. We provide equal employment opportunities (EEO) to all employees and applicants without regard to race, color, religion, gender, sexual orientation, gender identity or expression, national origin, age, disability, genetic information, marital status, amnesty, or status as a covered veteran in accordance with applicable federal, state, and local laws.

Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities

The contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor’s legal duty to furnish information. 41 CFR 60-1.35(c)

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