POSITION SUMMARY
The Network Administrator is responsible for the strategic deployment, configuration, and proactive management of the organization's network infrastructure. This role ensures maximum system availability, security, and performance by overseeing active hardware, virtualized environments, and cloud-based applications while maintaining strict adherence to HIPAA and other healthcare regulatory standards.
KEY RESPONSIBILITIES & DUTIES
· Install, upgrade, and troubleshoot network hardware, server technologies, and enterprise software (Windows Server, VMware, Active Directory).
· Manage and optimize core protocols and connectivity services, including TCP/IP, DNS, DHCP, iSCSI, SAN, and Metro ELAN.
· Oversee Microsoft 365 environments and provide critical infrastructure support for Electronic Health Records (EHR) and Practice Management systems.
· Administer enterprise backup and recovery solutions to ensure data integrity and business continuity.
· Collaborate with organizational leadership to design and implement long-term computing infrastructure plans and enterprise system standards.
· Proactively monitor hardware and software performance to ensure optimal resource usage and maximum system uptime.
· Maintain firewalls and networked peripherals; develop and document rigorous system standards for all network devices.
· Manage equipment inventory, technical documentation, and licenses while serving as the point of contact for IT vendors.
· Coordinate with all levels of staff to gather requirements, analyze technical data, and present solutions for departmental needs.
· Provide high-level support for server, network, and desktop-related issues, maintaining excellence in service even during high-pressure outages.
· Troubleshoot issues and provide technical support to end users.
· Maintain compliance with HIPAA, HRSA, and other regulatory standards.
· Other duties as assigned.
QUALIFICATIONS
· Bachelor’s degree in information systems, Business Administration, or a related field (or equivalent professional experience).
· Requires 2–5 years of progressive experience in network administration, with a proven ability to manage complex server environments and infrastructure projects.
· Advanced knowledge of Windows Server management, virtualization (VMware), and storage networking (SAN/iSCSI).
· Exceptional verbal and written communication skills with the ability to translate technical concepts for non-technical stakeholders.
SALARY RANGE: $60k - $70k
*On-Site position.
*Applicants must be currently authorized to work in the United States without the need for employer visa sponsorship. *
Skills Required
- Bachelor’s degree in information systems, Business Administration, or a related field, or equivalent professional experience
- 2-5 years of progressive experience in network administration
- Experience managing complex server environments and infrastructure projects
- Advanced knowledge of Windows Server management
- Advanced knowledge of VMware virtualization
- Advanced knowledge of storage networking, including SAN and iSCSI
- Strong verbal and written communication skills
- Ability to communicate technical concepts to non-technical stakeholders
What We Do
The Community Health Center of Buffalo, Inc. (CHCB) is a Federally Qualified Health Center (FQHC) dedicated to providing quality and affordable healthcare services. Operating multiple patient centers across Western New York in Erie and Niagara Counties, as well as a Mobile Healthcare Unit, CHCB works to improve health equity and accessibility. The organization is led by CEO Dr. LaVonne Ansari and receives funding from the U.S. Department of Health and Human Services.
