Network and Systems Administrator

Posted 3 Days Ago
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Niskayuna, NY, USA
In-Office
64K-70K Annually
Entry level
Information Technology • Security
The Role
Administers and supports client network infrastructure, including LAN/WAN systems, Cisco networking, wireless access points, IP phones, security platforms, MFA, content filtering, and network monitoring. Troubleshoots communication issues, implements configuration changes and upgrades, maintains network documentation and performance reports, and provides Level 1 and 2 technical support. Collaborates with vendors and internal staff while managing server, workstation, virtualization, backup, and identity-related technologies.
Summary Generated by Built In
Company Description

Founded in 2004, Core BTS, Inc. is an award-winning IT consulting firm and managed services provider dedicated to problem solving. Using broad, scalable expertise, we leverage technology to transform business and enable change

Recognized for accelerating the adoption of digital technology to transform business, Core BTS delivers robust cloud, modern workplace, security, and networking solutions to commercial and public-sector clients.

With broad, scalable expertise, Core BTS is passionate about solving complex issues with an unwavering focus on client experience.

Job Description

Core BTS seeks a Network Administrator to maintain the daily operations of the computer network and perform technical duties relating to the installation, configuration and management of network operating system software and communications hardware. Primary duties include:

  • Participate in the planning, designing and implementation of all aspects of the client computer network
  • Recommend, plans, develops and implements network configuration changes and/or upgrades to maintain appropriate levels of service to user community
  • Analyze, identify, and resolve communication problems occurring between servers, workstations, PCs, the Internet
  • Operate the control console(s) of network systems to monitor performance, resolve problems and upgrade systems
  • Develop and monitor Local Area and Wide Area Network (LAN and WAN) performance and utilization statistics and prepares periodic reports for management summarizing network status
  • Configure ISE for wireless access, with MAB and Central WebAuth.
  • Manage and upgrade Cisco IP phones.
  • Deploy WAPs throughout the district. Managed the Wireless infrastructure and airspace.
  • Deploy MFA through Cisco Duo for multiple applications.
  • Manage content filtering, and security using Cisco Umbrella, AMP, Firepower, and ISE.
  • JAMF and Apple/Mac experience desired

Qualifications

A combination of education and experience in computer networking or related field and working knowledge in the following areas is required:

  •  Working knowledge of Windows Server, Cisco voice, data, and wireless experience, virtualization software experience, and backup experience. Experience with O365, Active Directory, SAN, SCCM, Google Admin highly desired.
  • Thorough knowledge of network communication concepts as they relate to network topology, communication and data transfer protocols, hubs, switches, routers, servers and cabling.
  • Ability to create and maintain diagrammatic representations of network configurations.
  • Ability to develop effective working relationships with vendors, staff and other work contacts.
  • Experience with Level 1 and 2 support tickets and a main point of contact for all requests. Excellent customer service experience is a must.

Additional Information

The compensation range for this position is $64,000-$70,000, depending on experience

EOE/AA

Skills Required

  • Education and experience in computer networking or a related field
  • Working knowledge of Windows Server
  • Cisco voice, data, and wireless experience
  • Virtualization software experience
  • Backup experience
  • Knowledge of network communication concepts, topology, protocols, hubs, switches, routers, servers, and cabling
  • Ability to create and maintain network configuration diagrams
  • Ability to develop effective working relationships with vendors, staff, and other contacts
  • Level 1 and Level 2 support ticket experience
  • Excellent customer service experience
  • Microsoft 365 experience
  • Active Directory experience
  • SAN experience
  • SCCM experience
  • Google Admin experience
  • JAMF and Apple Mac experience
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The Company
HQ: Indianapolis, IN
1,001 Employees
Year Founded: 2004

What We Do

Founded in 2004, Core BTS, Inc. is an award-winning technology solution and managed services provider. Recognized for accelerating digital transformation and cloud migration, Core BTS delivers robust cloud, modern workplace, app dev, security, and networking solutions to commercial and public-sector clients. With broad, scalable expertise, Core BTS is passionate about solving complex issues with an unwavering focus on client experience.

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