- Configure and install various network devices and services (i.e., routers, switches, firewalls, VPN, QOS, load balancers, SNMP, IPAM, etc.).
- Perform network maintenance and system upgrades including service packs, patches, hot fixes, and security configurations.
- Monitor performance and ensure system availability and reliability uptime is up to 100%. Monitor system resource utilization, trending, and capacity planning.
- Provide level 1 (phone support) and level 2 (Deskside support) and troubleshooting issues with carriers, vendors, and end users.
- Work with established configuration and change management policies to ensure awareness, approval, and success of changes made to the networks infrastructure.
- Document Network operating procedures and Data Communications equipment configurations.
- Maintain inventory of Data Communications equipment. Report service disruptions to Telco and works with Telco to restore service.
- Interface with Data Communications Equipment providers to properly configure the equipment and correct equipment malfunctions.
- Provide input to the design, development, and implementation of operational activities relating to networks.
- Maintain day-to-day logs of service disruptions.
- Knowledge of Layer 2 switching and Layer 3 routing protocols including BGP, etc.
- Experiences with Enterprise Cisco routers, switches, VOIP, VPN, wireless technologies, QOS, and firewalls.
- Excellent verbal and written communication skills.
- Demonstrated strength in statistical/analytical tools for system monitoring.
- High School diploma or GED and a minimum of 3 years of related experience in data network configuration and troubleshooting in a professional data center environment.
- Cisco Certified Network Associate (CCNA) Routing and Switching
- Bachelor's Degree in Computer Science, MIS or related field preferred.
Skills Required
- High school diploma or GED
- Minimum of 3 years of related experience in data network configuration and troubleshooting in a professional data center environment
- Cisco Certified Network Associate Routing and Switching certification
- Knowledge of Layer 2 switching and Layer 3 routing protocols, including BGP
- Experience with enterprise Cisco routers, switches, VoIP, VPN, wireless technologies, QoS, and firewalls
- Excellent verbal and written communication skills
- Strength in statistical and analytical tools for system monitoring
- Bachelor's degree in Computer Science, MIS, or a related field
Valley Bank Compensation & Benefits Highlights
The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about Valley Bank and has not been reviewed or approved by Valley Bank.
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Healthcare Strength — Health coverage spans medical, dental, and vision with HSA/FSA options alongside life, AD&D, disability, and EAP support. The breadth presents as a comprehensive, modern package for a regional bank.
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Leave & Time Off Breadth — Time off offerings include vacation/PTO, sick leave, and volunteer PTO. Feedback suggests these elements contribute positively to work–life balance even when base pay feels light.
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Retirement Support — Retirement programs include a 401(k) with company match and, for eligible employees, a deferred compensation plan. The presence of these programs strengthens total compensation.
Valley Bank Insights
What We Do
At Valley, we aren’t just your average financial institution; we're your trusted partner in building a brighter future. With a widespread presence across the U.S., we've been serving communities since 1927. For over 95 years, our team of dedicated professionals has been committed to creating better banking opportunities for our customers and fostering growth and prosperity in the communities we serve. From personalized financial solutions to comprehensive banking services, home mortgages, commercial lending, and wealth management, we're here to help you achieve your financial goals, no matter how big or small. We understand that each individual and business has unique challenges and opportunities, and we're here to listen, understand, and provide tailored solutions to help you succeed. ©2025 Valley National Bank. Member FDIC. Equal Opportunity Employer. Equal Housing Lender. All Rights Reserved.
