Jobs at Valley Bank

Service a book of business insurance clients: analyze policy terms, prepare coverage comparisons, renew policies using Applied EPIC, support producers, handle billings/changes/cancellations, ensure policy accuracy, and maintain communication with clients and carriers to drive retention.

Design and deliver analyses, reports, and dashboards; translate technical findings for business leaders; perform complex data queries and reconciliation; identify data capabilities and partner with enablement teams; mentor analysts and drive a data-driven culture across functions.

Manage and market a book of commercial insurance clients: analyze policies, identify exposures, recommend coverages, renew policies, document in EPIC, liaise with underwriters, train staff, and track management reports.

Own product strategy and roadmap for digital and assisted channels; manage end-to-end digital experiences, define product requirements, track KPIs, leverage data and AI insights, run experimentation (A/B tests), partner with design and engineering in agile delivery, and optimize post-launch performance while ensuring regulatory and operational alignment.

Manage development, tuning, and maintenance of machine learning models for financial crimes compliance. Lead statistical analyses to set thresholds, oversee model performance with MLOps, produce risk assessments and monthly metrics, and build Power BI dashboards to capture and present metrics to stakeholders. Position requires some domestic travel.

Serve as primary liaison for loan approvals through closing and life-of-loan servicing. Manage deal pipeline, coordinate closing documentation and due diligence, ensure accurate booking and funding, partner with operations for reconciliations, and escalate/process transaction issues to ensure regulatory and operational compliance.

Manage all administrative aspects of the SBA 7(a) loan program, lead the SBA administrative team through packaging, closings, funding, servicing, and audits; ensure SOP and regulatory compliance; coordinate reporting, PPP forgiveness and servicing, write and maintain SBA procedural guidelines, and participate in industry groups and audits.

Serve as primary liaison from approval through closing and life-of-loan servicing. Manage deal flow with Relationship Managers, coordinate and review closing documentation, ensure proper booking and funding, escalate and resolve issues, partner with operations for reconciliations, and verify accuracy of loan documents.

Lead Valley's social strategy and roadmap, translate business priorities into platform-native content and annual plans, manage editorial calendar and governance, guide creative and compliance, oversee execution with agencies/tools, monitor sentiment and performance, and deliver executive reporting to optimize reach, engagement, and business impact.

Design and build responsive frontends and backend microservices using C#/.NET and Python, leverage AI tools for development, manage CI/CD and cloud deployments (Azure/AWS), ensure scalability, security, and monitoring, and collaborate with Cloud Infrastructure and TechOps teams.

Provide high-level administrative support to the General Counsel and Legal Department: manage calendars and travel, prepare and edit documents, organize confidential legal files, track legal projects and contract deadlines, assist with compliance filings and invoices, coordinate with internal teams and external counsel, and serve as primary administrative contact for legal stakeholders.

Lead and manage all aspects of branch performance including sales growth, profitability, customer experience, operations, staffing, coaching, risk escalation, and local market strategy to deepen customer relationships.

The Commercial Credit Associate aids in credit training, prepares credit packages, conducts financial analyses, and follows credit policies, ensuring timely underwriting requests.

Analyze trends in consumer banking, create insights for leadership, develop presentations, and collaborate with analytics teams to inform business decisions.

Underwrite, structure, and monitor commercial real estate loan transactions and renewals. Perform due diligence, prepare credit presentations, ensure covenant and collateral compliance, produce portfolio reports, and participate in client and senior management credit approval discussions.

Manage and grow commercial client relationships through business development, cross-selling, credit analysis, loan structuring and negotiation, portfolio monitoring, and closing loan documentation to drive portfolio profitability.

Lead the delivery of web initiatives, manage backlog and sprints, define product vision, drive content strategy, and oversee web tools optimization.

Serve as day-to-day client contact for HOA/property management banking clients; onboard and train on treasury products, provide first-level support, open deposit accounts, manage documentation, prepare reports, and assist supervisor with projects.

Lead and scale a multidisciplinary UX and design organization, define a unified multi-year customer experience strategy, partner cross-functionally to ensure design fidelity and regulatory compliance, build research and measurement practices, and drive accessibility, inclusive design, and business-aligned outcomes.

Lead underwriting, structuring, and portfolio monitoring for commercial loan portfolios. Perform due diligence and financial analysis, mentor junior staff, present credit requests, manage loan documentation and compliance, and produce portfolio reports.