NetSuite Administrator

What We Do 

Care Access is a unique, multi-specialty network of research sites which operates as one connected team of physician investigators, nurse coordinators, and operations managers. Our goal is to engage every healthcare professional in clinical research and to make clinical trials a care option for every patient. By removing this bottleneck, Care Access is helping accelerate the approval and delivery of critical and life-saving therapies. 

Who We Are 

We care. Our people are the engines behind our mission: to revolutionize access to clinical trials for the benefit of patients everywhere. We care for one another, find new ideas to accelerate medicine, and seed a long-term impact for generations.

Position Overview 

NetSuite Administrator is responsible for the configuration, maintenance, and overall management of the NetSuite ERP system. This role involves collaborating with various departments to gather and analyze business requirements, designing and implementing solutions within NetSuite, and ensuring optimal system performance and data integrity. The administrator will handle user support, including training and troubleshooting, and will oversee system updates, enhancements, and integrations with other business applications. Additionally, this role will develop and maintain custom scripts, workflows, and reports to streamline operations and provide actionable insights. This position requires a strong understanding of financial and business processes, excellent problem-solving skills, and the ability to work both independently and as part of a team to support the organization's goals and growth.

What You'll Be Working On

• (Duties include but not limited to):

System Administration:

• Configure and maintain the NetSuite application to ensure optimal performance and compliance with business requirements.
• Manage and administer user roles, permissions, and security settings.
• Perform regular system audits and prepare for system upgrades and patches.

Customization and Development:

• Develop and maintain custom scripts and workflows to enhance NetSuite functionality.
• Create and manage custom records, fields, and forms.
• Integrate NetSuite with other business applications as needed.

Support and Training:

• Provide technical support and troubleshooting for NetSuite-related issues.
• Develop and deliver training materials and sessions for end-users.
• Maintain documentation of system configurations, processes, and procedures.

Reporting and Analytics:

• Design and develop custom reports and dashboards to support business decision-making.
• Analyze data to identify trends, insights, and opportunities for improvement.
• Ensure data integrity and consistency across the system.

Project Management:

• Lead and participate in NetSuite-related projects, including new implementations, system upgrades, and process improvements.
• Collaborate with cross-functional teams to gather requirements and deliver solutions that meet business needs.
• Manage project timelines, resources, and deliverables.

Physical and Travel Requirements

• This is a remote position with less than 10% travel requirements. Occasional planned travel may be required as part of the role.

What You Bring:

•  (Knowledge, Skills, and Abilities):

Technical Skills

• Proficiency in NetSuite ERP
• Experience with SuiteScript, SuiteFlow, and SuiteBuilder.

Business Acumen

• Strong understanding of business processes and financial principles
• Ability translate business requirements into technical solutions.

Analytical Skills

• Strong analytical and problem-solving skills
• Capability to analyze complex data and provide business insights

Communication Skills

• Excellent written and verbal communication skills
• Ability to effectively train and support end-users.

Project Management Skills

• Experience managing projects, including timelines and deliverables
• Ability to work with cross-functional teams.

Adaptability:

• Flexibility to adapt to changing business needs and priorities.
• Willingness to learn new tools and technologies as required.

Certifications/Licenses, Education, and Experience:

• Bachelor’s degree in Computer Science, Information Systems, Business Administration, or a related field.
• Minimum of six (6) years of experience as a NetSuite Administrator or in a similar role.
• Strong understanding of NetSuite ERP, including configuration, customization, and integration capabilities.
• Proficiency in SuiteScript, SuiteFlow, and SuiteTalk.
• Experience with data analysis and reporting tools.
• Excellent problem-solving skills and attention to detail.
• Strong communication and interpersonal skills.
• Ability to manage multiple tasks and projects simultaneously.
• NetSuite Administrator certification is a plus.

Benefits (US Full-Time Employees Only)

• PTO/vacation days, sick days, holidays.
• 100% paid medical, dental, and vision Insurance. 75% for dependents.
• HSA plan
• Short-term disability, long-term disability, and life Insurance.
• Culture of growth and equality
• 401k retirement plan

Diversity & Inclusion 

We serve patients and researchers from diverse cultures and communities around the world. We are stronger and better when we build a team representing the people we aim to support. We maintain an inclusive culture where people from a broad range of backgrounds feel valued and respected as they contribute to our mission. We value diversity and believe that unique contributions drive our success.

At Care Access, every day, we are advancing medical breakthroughs. We’re uniting standard patient care with cutting-edge treatments and research. Our work brings life-changing therapies to those in need and paves the way for newer and greater treatments to reach the world. We’re proud to advance these breakthroughs and work with the big players while engaging with the 

physicians and caring for patients. 

We are an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity or expression, pregnancy, age, national origin, disability status, genetic information, protected veteran status, or any other characteristic protected by law. 

Care Access is unable to sponsor work visas at this time. 

Employment Statement

Care Access complies with all employment laws and regulations with respect to its employment practices, terms and conditions of employment, and pay equity and wages. Care Access does not engage in any unfair or forced labor practice and does not tolerate, under any circumstances, the use of any form of forced or involuntary labor, child labor, or human trafficking. This extends to suppliers, partners, or other third parties with whom Care Access does business. Care Access values and promotes the protection of human rights everywhere.