National Key Account Manager

Posted Yesterday
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Heathwood, NC, USA
In-Office
Senior level
Automotive • Logistics • Retail • Manufacturing
The Role
Manage and grow strategic national customer accounts across Australia’s transport, fleet, and commercial vehicle sectors. Develop account strategies, negotiate contracts and pricing, drive retention and profitability, and identify growth opportunities. Lead and coach account management and business development teams while collaborating with sales, marketing, operations, and supply chain stakeholders to deliver customer commitments and commercial objectives.
Summary Generated by Built In
Company Description

Drive National Growth with an Industry Leader

At Bapcor, we're proud to be Asia Pacific's leading provider of vehicle parts, accessories, equipment, service and solutions. Listed on the ASX, our business spans Trade, Retail & Service, and Specialist Wholesale divisions, supported by some of the industry's most recognised brands including Burson, Autobarn, Truckline, WANO and Gibbs.

Our Commercial Vehicle Group (CVG) is a key part of Bapcor's Specialist Wholesale division, delivering high-quality parts and solutions to the commercial vehicle sector across Australia. With deep expertise in Japanese truck applications and a strong commitment to customer success, CVG continues to drive growth through trusted partnerships and industry-leading service.

We're seeking an experienced National Key Account Manager to lead and grow a portfolio of strategic customers across Australia. This role can be based in Brisbane, Sydney or Melbourne and will focus on developing long-term partnerships with major transport and fleet customers while driving commercial growth nationally.

Job Description

As the National Key Account Manager, you will be responsible for managing and expanding key national customer relationships while providing leadership and support to Key Account and Business Development teams. Working closely with senior stakeholders, you will develop strategic account plans, drive customer retention and identify opportunities for business growth across the national portfolio.

Key Responsibilities

  • Develop and execute national account strategies to achieve revenue and growth targets
  • Build strong relationships with senior customer stakeholders and decision-makers
  • Lead contract, tender and pricing negotiations
  • Identify opportunities to increase profitability and customer value
  • Monitor account performance and leverage insights to drive improved outcomes
  • Collaborate across sales, marketing, operations and supply chain teams
  • Drive consistent execution across the branch and sales network
  • Coach, mentor and develop a team of account management professionals
  • Influence internal stakeholders to deliver on customer commitments and strategic objectives

Qualifications

About You

You are a commercially minded sales leader who thrives on building long-term partnerships, leading teams and delivering results in a fast-paced environment.

To be successful, you will bring:

  • Proven experience managing large national accounts within the transport, fleet or commercial vehicle sector
  • Strong knowledge of major fleet customers and transport operations (essential)
  • 5+ years' experience in Key Account Management, Business Development or Sales Leadership
  • Demonstrated success managing complex sales cycles and strategic customer relationships
  • Strong leadership capability with experience developing high-performing teams
  • Excellent negotiation, communication and stakeholder management skills
  • Commercial acumen with a strong understanding of profitability, margins and P&L drivers
  • Strong analytical and problem-solving skills
  • Ability to influence and collaborate across multiple business functions
  • Automotive aftermarket or commercial vehicle industry experience highly regarded

Additional Information

Why Join Bapcor?

  • Lead a significant national customer portfolio with real commercial impact
  • Join a market-leading organisation backed by trusted industry brands
  • Influence strategic decisions and shape customer growth plans
  • Be part of a collaborative and supportive leadership team
  • Access genuine career development opportunities within a large ASX-listed business
  • Competitive salary package and tools of the trade
  • Work for a business that values innovation, accountability and customer success

Skills Required

  • Proven experience managing large national accounts within the transport, fleet, or commercial vehicle sector
  • Strong knowledge of major fleet customers and transport operations
  • 5+ years of experience in Key Account Management, Business Development, or Sales Leadership
  • Demonstrated success managing complex sales cycles and strategic customer relationships
  • Experience developing high-performing teams
  • Strong negotiation, communication, and stakeholder management skills
  • Commercial acumen, including understanding of profitability, margins, and P&L drivers
  • Strong analytical and problem-solving skills
  • Ability to influence and collaborate across multiple business functions
  • Automotive aftermarket or commercial vehicle industry experience

Bapcor Limited Compensation & Benefits Highlights

The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about Bapcor Limited and has not been reviewed or approved by Bapcor Limited.

  • Leave & Time Off Breadth — The package includes paid birthday and volunteer leave plus the ability to purchase up to four additional weeks of annual leave, and feedback suggests this breadth is a notable advantage.
  • Parental & Family Support — Up to 26 weeks of paid parental leave is highlighted, signaling strong family support within the offering.
  • Wellbeing & Lifestyle Benefits — Staff discounts across major brands, an EAP, flu vaccinations, a digital benefits platform with cashback and early wage access, and financial fitness courses together reflect a robust lifestyle and wellbeing suite.

Bapcor Limited Insights

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The Company
HQ: Preston East
5,500 Employees
Year Founded: 1971

What We Do

Bapcor Limited is Australasia's leading provider of automotive aftermarket parts, accessories, automotive equipment, and services. The company's core business focuses on the automotive aftermarket, managing an end-to-end supply chain that covers trade, retail, and service sectors. Bapcor provides comprehensive vehicle parts and solution services for both commercial and private vehicles across the Asia Pacific region.

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