Multimedia Content Creator

Are you a creative storyteller with a passion for multimedia and bringing ideas to life? Join our Learning & Development team on 6-month contract as a Multimedia Content Creator in Stellenbosch and play a key role in designing and delivering engaging learning content across our national Herotel footprint. 

The key purpose of this role is to create high-quality multimedia learning programmes that support employee training, onboarding, and development through videography, design, and storytelling, while collaborating with stakeholders across the business.

What you’ll do:

• Follow all SOPs while maintaining accurate project documentation and ensuring content aligns with learning objectives and brand standards
• Work closely with the Learning & Development team, subject matter experts, and stakeholders to deliver engaging multimedia content
• Plan, film, and edit high-quality video content for training, internal communications, and e-learning initiatives
• Operate cameras, lighting, and audio equipment to capture professional footage in both indoor and outdoor environments
• Edit and enhance videos using tools such as Camtasia, Adobe Premiere Pro, and Final Cut Pro, incorporating motion graphics, transitions, subtitles, and branding elements
• Design visual assets including infographics, animations, slide decks, thumbnails, and digital illustrations using tools like Adobe Creative Suite or Canva
• Use AI tools to optimise content creation processes and improve quality and efficiency
• Create and interpret shot lists, and develop production plans aligned to learning outcomes
• Collaborate with subject matter experts to translate complex technical concepts into engaging, accessible content
• Participate in creative planning sessions to develop innovative learning experiences
• Ensure all content is inclusive, accessible, and optimised for various platforms (e.g. LMS, mobile, intranet)
• Travel to operational sites, regional offices, and field locations to capture authentic, real-world content
• Adapt to dynamic environments, managing shoots in diverse settings such as telecom towers, offices, and contact centres
• Manage portable production equipment and maintain a mobile-ready setup for on-location shoots
• Deliver a variety of outputs including training videos, animated explainers, visual learning assets, infographics, and interactive multimedia presentations

What you’ll need:

• Diploma or degree in Multimedia Design (videography, editing, graphic design)
• Minimum of 10 years’ experience in videography, editing, and design within a dynamic environment
• Strong portfolio demonstrating multimedia content creation (required upon application)
• Experience in a learning and development or educational environment (advantageous)
• Proficiency in Adobe Creative Suite (Premiere Pro, Photoshop, Illustrator, After Effects) or similar tools
• Experience with video editing software such as Camtasia and Final Cut Pro
• Knowledge of motion graphics, animation, and visual storytelling
• Experience with e-learning authoring tools (e.g. Articulate Storyline, Adobe Captivate) advantageous
• Proven experience integrating AI tools into content creation workflows
• Strong understanding of instructional design principles
• Excellent visual communication and branding skills
• Strong interpersonal and stakeholder engagement skills
• Effective time management with the ability to manage multiple projects simultaneously
• High attention to detail and commitment to quality
• Comfortable working outdoors and travelling regularly
• Valid driver’s license
• Positive, adaptable, and collaborative approach to work

What we offer:

• Exposure to a dynamic workplace
• A chance to grow your skills through our internal academy
• A friendly, team-driven environment
• Group Risk Benefits
• Medical Benefits
• Health and Lifestyle Programmes

Important Disclaimer:

• Please ensure that the information you provide in your application is true, accurate, and correct.
• Preference will be given to candidates from Designated Groups, as defined by the Employment Equity Act and in line with Herotel’s Employment Equity Plan.
• By submitting an application, you consent to the processing of your personal information in accordance with POPIA for recruitment purposes. For more details on how we handle personal information, please refer to our Privacy Policy on our website.
• If you do not hear from us within 14 days, please consider your application unsuccessful.