Jobs at Herotel

Manages contractor teams responsible for deploying, maintaining, and supporting telecommunications network infrastructure from POPs to customer premises. Oversees daily execution plans, resources, safety protocols, quality controls, KPIs, contractor performance, and operational meetings. Partners with area, customer, and supplier teams to resolve issues, improve network health, and align local operations with broader network strategies. Coaches contractors and ensures work meets company standards.

Implement, support and maintain network systems; build network automation tools; document designs; collaborate with cross-functional teams; manage vendors; troubleshoot hardware/software; test systems in lab environments.

Manage and develop contractor teams to deploy, maintain, and ensure health of network infrastructure from POP to customer premises. Own operational plans, KPIs, QC, reporting, coaching, and cross-team coordination to deliver high-quality field installations and customer experience.

Manage and develop contractor teams to deploy, maintain, and protect network infrastructure from POP to customer premises. Oversee daily operations, KPIs, QC protocols, reporting, training, and alignment with regional network strategies while ensuring customer experience and safety standards.

Manage and develop contractor teams to ensure deployment, health, and maintenance of network infrastructure from POP to customer premises. Oversee daily operational execution, report KPIs, enforce quality and safety protocols, coach contractors, align area operations with regional strategies, and resolve operational challenges to maintain customer experience.

Manage and develop contractor teams to deploy, maintain and monitor network infrastructure from POP to customer premises. Oversee daily operations, enforce quality and safety standards, report KPIs, coach contractors, align area execution with regional strategies, and drive performance improvements.

Manage and develop contractor teams to ensure deployment, health, and maintenance of network infrastructure from POP to customer premises. Oversee daily operations, report KPIs, coach contractors, align area operations with regional strategy, and resolve operational challenges to maintain service quality and customer experience.

Manage and develop contractor teams to deploy, maintain and ensure the health of network infrastructure from POP to customer premises. Oversee daily operations, enforce KPIs and QC, report performance, align area operations with regional strategy, and coach contractors to Herotel standards.

Manage and develop contractor teams to ensure deployment, health, and maintenance of network infrastructure from POP to customer premises. Own daily operational plans, KPI reporting, QC, and Level-1/2 MOS collaboration. Coach contractors, align area operations with regional strategy, and uphold partnership agreements while ensuring customer experience and safety standards.

Manage and develop contractor teams to ensure deployment, health, and maintenance of network infrastructure from POP to customer premises. Oversee daily operations, KPI reporting, QC protocols, training, and collaboration with area, regional, and supplier teams to deliver high-quality installations and field support.

Manage and develop contractor teams to deploy, maintain and ensure health of network infrastructure from POP to customer premises. Own daily and monthly operational plans, KPIs and QC, report contractor performance, run MOS meetings, coach teams, and align area operations with regional and national network strategies to deliver consistent customer experience.

Manage and develop contractor teams to ensure deployment, health, and maintenance of network infrastructure from POP to customer premises. Oversee daily operations, KPI reporting, contractor performance, safety and tools availability, coach teams to Herotel standards, and align area operations with regional network strategy.

Design and develop learner-centric curricula and instructional materials (eLearning, videos, simulations, assessments); partner with subject matter experts; administer and evaluate content via LMS; maintain and update training resources and measure impact to refine learning solutions.

Manage the enterprise product portfolio across connectivity, SD-WAN, cybersecurity, UC, and managed services. Define strategy, pricing, packaging, lifecycle, go-to-market, sales enablement, and profitability targets while collaborating with solutions architects and finance.

Lead end-to-end UX for web, mobile and customer portal products: run discovery, user research and testing, design flows and prototypes, govern a design system to WCAG 2.1 AA, and deliver developer-ready Figma layouts and components to product and engineering teams.

Lead planning, coordination and delivery of transmission link and fibre (FTTH/FTTB) implementations. Manage vendors, stakeholder communications, contracts, tracking systems, project risks, budgets, and cross-functional alignment to ensure timely, in-scope delivery.

Lead planning, coordination and delivery of transmission link and fibre (FTTH/FTTB) implementations. Manage vendors, stakeholder communications, contracts, tracking, risks, budgets and cross-functional alignment. Maintain master circuit/hosting systems and use monitoring and project management tools to ensure projects are delivered on time, in scope and within budget.