Jobs at Herotel

Maintain and monitor internal systems, administer user accounts and AD/Azure AD, manage SharePoint/Teams, perform Windows Server and DNS administration, ensure system security and updates, automate tasks, support and train internal teams, and document standards and procedures.

Assist senior technicians with installation, troubleshooting and maintenance of fibre optic and wireless systems. Perform site surveys, signal scans and throughput tests, mount brackets and cable runs, recover CPE, support callout repairs, maintain vehicle stock and tools, and follow health and safety procedures.

Assist senior technicians with fibre-optic and wireless site surveys, installations, CPE recovery, callout repairs, tool/equipment maintenance, and adherence to health and safety while working at heights and in confined spaces.

Assist senior technicians with fibre optic and wireless site surveys, installations, CPE recovery, callout repairs, tool and vehicle organisation, and maintaining safe, clean worksites while following instructions and health and safety procedures.

Coordinate daily technician activities for fibre and wireless installations, optimising schedules and routes, updating and closing tickets, performing provisioning on Enigma, creating PPPoE configurations, monitoring fleet and technician progress, communicating with clients and installers, producing reports, enforcing H&S, and escalating technical issues to seniors to ensure quality service delivery and accurate invoicing.

Assist senior technicians with fibre and wireless site surveys, installations, CPE recovery, repairs, tool and vehicle preparation, site tidiness, safety compliance, and basic troubleshooting under supervision.

The Sales Administrator supports the sales team with administrative tasks, client onboarding, managing leads, and maintaining accurate records while ensuring a positive client experience.

The Sales Coordinator will support sales activities, coordinate regional efforts, mentor field marketers, track performance, and ensure compliance and quality in sales operations.

The Sales Coordinator supports field marketers by coordinating sales activities, tracking performance, and ensuring compliance with company processes to drive growth.

The Sales Coordinator supports commercial teams by coordinating sales activities, tracking performance, mentoring field marketers, and ensuring compliance with processes.

The Sales Coordinator will support sales and marketing activities, coordinate field marketing efforts, track performance, ensure compliance, and maintain product knowledge to drive customer growth and revenue targets.

The Key Account Manager will manage enterprise client relationships, ensure sales targets are met, assist in onboarding, and handle account upgrades and reporting.

The Sales Administrator supports the sales team by handling administrative tasks, onboarding clients, processing leads, and ensuring customer service excellence.

The Network Systems Engineer will implement, support, and maintain network systems, ensuring integration with business goals, along with providing automation tools for scaling operations.

The Learning Solutions Architect role involves operational exploration, learning concept co-creation, and development of practical learning solutions to enhance performance in a fast-paced environment.

Create high-quality multimedia learning content, including videos and visual assets, while collaborating with stakeholders in a dynamic environment.