Founded in 2011, Atlantic Coast Mortgage embodies a people-first culture rooted in commitment, character, and innovation. What began as a small team has grown into a thriving organization where our people remain the driving force behind our mission to redefine the mortgage industry. We believe individuals do their best work in an environment designed for success—and we’re proud to be recognized by The Washington Post as a Top Workplace. As we continue to grow, we’re not just hiring employees—we’re looking for driven, energetic, and creative problem-solvers. If that sounds like you, and you're ready to build your career with a company committed to making meaningful change in our industry, we’d love to connect.
Atlantic Coast Mortgage is seeking an experienced Office Assistant to support a top-producing Loan Officer and help deliver an exceptional client experience throughout the mortgage process. This role is responsible for assisting with loan origination support, marketing initiatives, client communication, and daily office administration.
The ideal candidate is organized, detail-oriented, customer-focused, and comfortable working in a fast-paced sales environment. This position is part-time and located in our Charlottesville, VA office.
Job Responsibilities
- Serve as the first point of contact for clients, Realtors, and business partners
- Attend local events and real estate closings to capture content for social media
- Illustrate excellent customer service skills with clients and applicants
- Efficiently perform a variety of office administrative duties
- Maintain client database and referral partner activity
- Support the Loan Officer with scheduling, client communication, and file management
Qualifications
- At least 2 + years of experience with administrative support in a sales environment
- Excellent written and verbal communication skills
- Exceptional time management and organizational skills
- Ability to learn quickly and multitask with high attention to detail
- Aptitude to work in a fast-paced, deadline-driven environment
ACM promotes an Equal Employment Opportunity (EEO) workplace. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, national origin, disability, protected veteran status, or any other status protected by law. If you are disabled and need assistance in the application process, please contact the ACM Human Resources department.
To provide greater transparency, we disclose a good-faith compensation range on all of our job postings, regardless of the position's location. This range has not been adjusted for geographic pay differentials and may not reflect the final rate offered if the position is filled in a location other than where it was posted. Compensation within this range is determined by a combination of factors, including experience, skill, and organizational needs. The salary range for this position is $37,500 - $42,000 annually.
Skills Required
- At least 2+ years of administrative support experience in a sales environment
- Excellent written and verbal communication skills
- Exceptional time management and organizational skills
- Ability to learn quickly and multitask with high attention to detail
- Aptitude to work in a fast-paced, deadline-driven environment
What We Do
Simple. Easy. Stress-Free. We believe that a closed loan is not the end of our relationship - it’s just the beginning. Built on commitment, character, and innovation we are a next generation, customer-focused lender driven by a mission to make the homebuying process simple, easy, and stress-free for our clients. Offering a proprietary blend of technologies, systems, and processes we not only help our clients close on time; we also provide them with free tools and information to continue guiding and helping them make smart decisions around how to manage and more importantly how to leverage their home investment to their benefit. With the most reliable and effective customer support, we offer a wide range of standard to niche-based products to ensure our clients are matched with the best-fit loan to meet their unique needs. To best serve our homebuyers, we maintain complete control of the entire loan process from beginning to end. This provides our clients with the knowledge they need to feel confident in every decision throughout their entire homebuying journey. At ACM, our goal is to help our clients make their next move – be their best move! -------------------------- Atlantic Coast Mortgage, LLC (“ACM”) is an Equal Housing Lender Company NMLS 643114 (For licensing information, go to: www.nmlsconsumeraccess.org) Privacy Policy: www.acmllc.com/privacypolicy Licensure & Product Disclaimers/Disclosures: www.acmllc.com/legal Doing business in Pennsylvania under the trade name ACM, LLC of PA Licensed by the Department of Financial Protection and Innovation under the California Residential Mortgage Lending Act. Loans made or arranged pursuant to the California Financing Law.
