The MISA Traffic team is currently seeking a Senior Traffic Coordinator up to Traffic Supervisor level in our Long Beach, CA office. This position will provide customer support to business divisions.
ESSENTIAL DUTIES AND RESPONSIBILITIES:
- Verifies, allocates and posts details of business transactions (contracts, delivery orders, invoices, etc.) to appropriate accounts in SAP. Compiles, sorts and files documents substantiating business transactions in Electronic Folders. Issues documents to accounts department for posting and runs payment proposals.
- Arranges warehousing and transportation. May negotiate rates with freight forwarding companies and tracks deliveries/shipments to ensure timely arrival of goods in compliance with import/export regulations. Prepares shipping documents for customs clearance.
- Tracks and maintains inventory levels, purchasing, shipping, or other records by compiling data from contracts, purchase orders, invoices, and accounting records. Prepares reports such as inventory balance, price lists, and shortages. Report inventory increase or shortage.
- Manages material receipts from mills, reconciles inventory held at processor/warehouse, track purchasing, shipping, or other records by compiling data from contracts, purchase orders, invoices and accounting reports.
- Coordinates any claims or complaints with insurance company, processor, and/or supplier.
- Contacts customers/suppliers frequently to answer questions, resolves general problems, and provide/receive general information.
- Maintains vendor/customer accounts ensuring timely payment and receipt of invoices via SAP/excel. Effects payment to vendors (trucking, duty, inland freight, etc.).
- Other duties as assigned.
KNOWLEDGE AND SKILLS:
Customer service experience required, including the ability to recognize and satisfy customer requirements and expectations in daily business. Logistics related knowledge preferred. Demonstrated ability to learn and adapt to using integrated accounting and material management software. Experience with SAP preferred. The ability to work independently and troubleshoot problems. Excellent communication skills both verbal and written, organizational skills, and computer skills (Microsoft Office applications).
EDUCATION AND WORK EXPERIENCE:
- Bachelor’s degree and 5 years relevant experience
PHYSICAL DEMANDS:
- No physical exertion required
- Required to sit for long periods of time
WORK ENVIRONMENT:
- Usual office working conditions
PAY RANGE:
Senior Traffic Coordinator: $35.00 - $37.00 hourly rate
Traffic Supervisor: $65,000 - $70,000 annualized base salary
Compensation & BenefitsHourly rate or annual base salary determined by experience and work location.
Non-exempt roles are required to receive time-and-one-half overtime for time worked in excess of 40 hours in a calendar week. Any time worked between 35 hours and less than 40 hours in a work week will be compensated at straight time (the current hourly rate) unless otherwise required by applicable law.
All positions qualify for our Incentive Compensation Plan.
We're committed to providing benefits that prioritize your well-being, growth, and success making the journey with us truly rewarding. At MISA we offer generous Paid Time Off, company paid holidays, supplier discounts, Commuter Expense Reimbursement Plan (for applicable locations), reimbursement for travel expenses that follow our Travel Expense Reimbursement Policy (including transportation, lodging, meals and incidental expenses and miscellaneous business expenses), tuition reimbursement, annual training credit to invest in our employees' continuous growth and success, work-life balance with a standard 35-hour week, a hybrid work style, 401(K) that includes a company match, and an EAP program designed to support and provide you with the tools in various aspects of life.
Benefits offered to Full-Time employees and their dependents include Medical Plan coverage options provided by United Healthcare, Vision coverage provided by United Healthcare and Dental coverage provided by Delta Dental. Company paid benefits provided by Reliance Matrix include Life Insurance, Supplemental Life Insurance, Accidental Death and Dismemberment (AD&D), Short Term Disability and Long-Term Disability. We also offer a Healthcare and Dependent Care Flexible Saving Account and Health Savings Account provided by United Healthcare.
At MISA we are committed to providing equal employment opportunities for all qualified individuals, regardless of race, color, religion, creed, national origin, ancestry, sex, age, marital status, veteran status, disability, citizenship status, sexual orientation, gender identity or expression, genetic information, or any other characteristic protected by applicable law.
Skills Required
- Bachelor's degree
- 5 years relevant experience
- Customer service experience
- Demonstrated ability to learn and adapt to integrated accounting and material management software
- Ability to work independently and troubleshoot problems
- Excellent verbal and written communication skills
- Organizational skills
- Computer skills (Microsoft Office applications, Excel)
- Logistics related knowledge
- Experience with SAP
What We Do
Misa Joint Stock Company is a pioneering enterprise in Vietnam's IT sector, specializing in the development of a digital solutions ecosystem. The company provides accounting, financial, ERP, and business management software. MISA is also advancing Agentic AI to help enterprises, household businesses, and government agencies optimize their operations and accelerate growth through the integration of AI assistants and agents.
