Channel Manager - North America

Posted Yesterday
Hiring Remotely in United States
Remote or Hybrid
214K-257K Annually
Senior level
Healthtech • Information Technology • Security • Software • Cybersecurity
Empowering secure digital identities for healthcare and beyond.
The Role
Manage and grow Imprivata’s North American channel partner network, including recruiting, business planning, enablement, sales training, quarterly business reviews, and revenue performance. Collaborate with regional sales managers to achieve targets, expand opportunities in healthcare and commercial markets, and position Imprivata’s mobility and identity and access management solutions. Travel to customers and partners is expected for 10% to 25% of the role.
Summary Generated by Built In

Ready to join a team that’s all in? At Imprivata, we deliver unified access and security management programs that eliminate friction, empowering healthcare and mission-critical organizations to work smarter, faster, and more securely.

We believe work can be more than a job or task—it’s a collective spirit; the type that emboldens creativity, embraces challenge, and fosters excitement. We are constantly raising the bar on what’s possible, owning the outcome of our triumphs and trials, staying nimble amidst change, and cultivating an environment where we win together. Here, your ideas matter, your differences are celebrated, and your work drives real results—for your career, your teammates, and our customers.

When you join Imprivata, you embark on a shared journey of ambition and growth. We’re committed to building an inclusive workplace where everyone feels valued and supported. If you’re looking for a place to match your passion with purpose—and where every day you can make an impact—you’ll find it here.

We are seeking a Channel Manager – North America to join our team. This is a remote opportunity based in the United States.

Job Summary

Reporting to the SVP of Partner Growth, the Channel Manager will manage and drive Imprivata’s channel partners as an individual contributor to ensure the achievement of the assigned partners revenue targets. The role involves working closely with the Regional Sales Managers (RSM) and existing channel partners assigned, but also recruiting new partners to make sure that the channel aligns with our go-to-market strategy and is “fit for purpose”. Focus will be on enabling partners to capitalize on new business opportunities in existing (healthcare) and emerging (commercial) markets. This role is responsible for ensuring the channel is fully equipped to sell Imprivata’s products, and this includes delivering sales training to the channel and ensuring that they are fully technically trained and fully enabled to deliver services for those that desire to be an authorized service delivery partner. Some travel is expected, with 10% to 25% of time spent in front of customers/ partners.

Duties and Responsibilities

  • Work with the SVP of Partner Growth and the Regional Sales Managers to develop business via his/her channel across the North American (N.A) markets and ensure that all revenue targets are achieved 
  • Manage the existing partners and look to further develop the channel by identifying, recruiting, and enabling new partners to meet the market demand. 
  • Promote the company positively and inspire the channel to commit to Imprivata as the preferred mobility and or Identity and Access Management solution within healthcare, manufacturing, and state and local markets. 
  • Maximize sales and revenue for Imprivata as part of the N.A sales team 
  • Establish mutually agreed-upon business plans with assigned reseller partners and execute. 
  • Meet monthly, quarterly, and annual sales targets in full 
  • Conduct quarterly or monthly business reviews to align on pipeline, enablement and revenue targets. 
  • Other duties as assigned and required. 

Required Qualifications

  • 6+ years’ experience of selling in the IT industry 
  • 4+ years’ experience managing channel partners 
  • Experience developing channel partners' business plans and enabling them to exceed goals and objectives. 
  • Ideal candidates will have sold IT security solutions within their assigned region and will be able to demonstrate a thorough understanding of the Imprivata value proposition and enable partners to do the same. 
  • Strong communication, negotiation skills, problem analysis, with the ability to engage executive stakeholders including Board level. 
  • High understanding of key business metrics within the channel and the effects these have on a vendor’s performance 
  • Demonstrated enthusiasm, initiative, sound judgment, and a positive, solutions-oriented approach 
  • Strong negotiation, analytical, and problem-solving skills 
  • Target and results-oriented with a track record of achieving or exceeding targets 
  • Well organized, with the ability to manage multiple priorities and deadlines effectively 
  • Highly motivated, results-driven, and capable of multitasking in a fast-paced environment. 
  • Collaborative, team-oriented, and demonstrates excellent initiative and problem-solving abilities. 

This position offers a total compensation range of $214,286.00 to $257,143.00 (inclusive of base salary and variable compensation, such as bonuses and incentives). In addition, more information about Imprivata’s benefit offerings can be found here. This range represents the high and low end of Imprivata’s compensation range for this position. Actual compensation will vary and may be above or below the range based on various factors, such as a candidate’s location, skills, experience, and qualifications.

At Imprivata, we have a top-notch work environment, developmental opportunities, a competitive total rewards package, and the desire to have fun. If you have the skills and qualifications as we have described above, we want to hear from you!

Imprivata provides equal employment opportunities, regardless of race, religion, age, sex, national origin, disability status, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.

#LI-Remote #LI-ML1

Skills Required

  • 6+ years of experience selling in the IT industry
  • 4+ years of experience managing channel partners
  • Experience developing channel partner business plans and enabling partners to exceed goals and objectives
  • Experience selling IT security solutions within an assigned region
  • Thorough understanding of Imprivata’s value proposition and ability to enable partners to communicate it
  • Strong communication and negotiation skills, including the ability to engage executive and Board-level stakeholders
  • Understanding of key channel business metrics and their effect on vendor performance
  • Demonstrated enthusiasm, initiative, sound judgment, and a positive solutions-oriented approach
  • Strong analytical and problem-solving skills
  • Track record of achieving or exceeding sales targets
  • Ability to manage multiple priorities and deadlines effectively
  • Ability to multitask in a fast-paced environment
  • Collaborative, team-oriented approach with strong initiative and problem-solving abilities

What the Team is Saying

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Imprivata Compensation & Benefits Highlights

  • Healthcare Strength Medical coverage is bolstered by company funding of half the medical-plan deductible via an HSA or HRA from day one, alongside BCBS plan options, dental/vision, and an EAP. This structure meaningfully reduces out-of-pocket risk while offering broad coverage.
  • Parental & Family Support Up to 12 weeks of 100% paid parental leave and additional paid bonding leave for adoptive, foster, and non-birthing parents are highlighted, complemented by a free Care.com membership. These benefits indicate strong support for a range of caregiving needs.
  • Retirement Support A 401(k) with company match—described as 50% up to 6% and matched each paycheck—and an ESPP are offered. These programs strengthen long-term savings and ownership opportunities.

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The Company
HQ: Waltham, MA
1,372 Employees
Year Founded: 2002

What We Do

For more than two decades, Imprivata has been redefining how life- and mission-critical industries secure and manage digital identities. We empower healthcare and enterprise organizations to enable fast, compliant, and secure access to technology—allowing clinicians and staff to stay focused on what matters most: patient care and operational excellence. Our digital identity platform is purpose-built for complex environments where every second counts and security can never take a back seat. From authentication and access management to device, application, and identity governance, Imprivata provides a unified approach that balances usability with protection. Trusted by the world’s leading healthcare systems and enterprises in over 45 countries, we deliver solutions that improve efficiency, safeguard data, and drive digital transformation. At Imprivata, our commitment goes beyond technology—we partner closely with our customers to ensure their success, every step of the way.

Why Work With Us

At Imprivata, every voice matters. We’re a global team driven by innovation, compassion, and collaboration. Together, we live our values—Raise the Bar, Own the Outcome, Stay Nimble, and Win Together—while making a real impact on healthcare, technology, and the communities we serve.

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Imprivata Offices

Hybrid Workspace

Employees engage in a combination of remote and on-site work.

Imprivata offers a flexible hybrid work model with three in-office days and two remote. Collaboration is key, and schedules are coordinated with managers to balance flexibility and connection.

Typical time on-site: 3 days a week
HQWaltham, MA
Costa Rica
Benelux
Austin, TX
Germany
Australia
St. Petersburg, FL
European Headquarters
Learn more

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