We are looking for a MID Networking and IoT Engineer to strengthen our ambitious technical support team in Kaunas, Lithuania. You will work with the leading networking solutions in the world and master your skills.
Teltonika’s networking solutions business unit develops and manufactures industrial and enterprise connectivity equipment, primarily routers, switches, gateways, and modems. Our networking devices serve clients in the most complex areas of Industry 4.0, Smart City, and Green Energy.
Teltonika provides an opportunity for every ambitious engineer to improve their skills and be part of the technical support to innovative networking devices.
In this role, you will:
- Advise customers how to use our products within their solutions, and solve their challenges related to Teltonika Networks products, both in writing and during online meetings, by phone (outbound-only) or directly visit customer on site.
- Self-sufficiently resolve technical issues arising from customer's configuration, firmware/software, and other sources.
- Prepare documentation for internal and external use (e.g., Teltonika Wiki).
- Play the role of a link between a customer and Teltonika Networks RnD regarding complex challenges.
- Hands-on experience with Linux-based OS, industrial protocols, various networking services and protocols, and occasionally 3rd party peripherals.
What we expect of you:
- Good communication skills and etiquette both in speaking and writing.
- Ability and desire to help others.
- Prior experience in customer service.
- 1+ years experience working in Computer Networking field
- Advanced knowledge in Computer Networking (TCP/IP, OSI models, Routing, Firewall, VLAN’s and other networking protocols).
- Great analytical skills, service-oriented and proactive mindset;
- Good English language skills (advanced user level), and knowledge of other languages are advantages
- Higher or equivalent technical / engineering education.
- Ability to work in a fast-paced environment.
- Ability to form technical documentation.
Ideally, you’ll also have:
- Knowledge or certification in CCNA or similar courses is an advantage.
What we offer:
- Great opportunities to grow in a strong and rapidly expanding company.
- Interesting and ambitious projects of industrial networking devices.
- A place where curiosity is key: here, we share knowledge and learn in training courses, conferences, or business trips.
- Dynamic, challenging work environment and cooperation-based internal culture.
- Are about your emotional and physical well-being by offering flexible work schedules and health insurance.
- Company-paid sports activities (basketball, football, volleyball, yoga) and other sports events.
- Celebrating achievements and having fun together in team building, summer festivals, and other important occasions.
- Opportunity for solid bonuses when participating in the recommendation program.
- We delight with birthday gifts and rewards on work anniversaries.
- Office snacks.
Salary
We appreciate everyone's efforts and experiences, so we offer an attractive salary matching your skillset and field expertise. The salary for this position ranges from 16 Eur/h up to 22 Eur/h (~2672 Eur—3674 Eur) pre-tax, depending on your experience and expertise.*
In an employment agreement, we specify and define a fixed (tariff) hourly salary rate before taxes.
If you have questions, do not hesitate to contact our recruitment colleague Rūta Stankevičienė +370 6 468 9877, email [email protected]
Skills Required
- Prior experience in customer service
- At least 1 year of experience working in computer networking
- Advanced knowledge of computer networking, including TCP/IP, OSI models, routing, firewalls, VLANs, and other networking protocols
- Good communication skills in speaking and writing
- Analytical, service-oriented, and proactive mindset
- Advanced English language skills
- Higher or equivalent technical or engineering education
- Ability to work in a fast-paced environment
- Ability to create technical documentation
- Knowledge of or certification in CCNA or similar courses
Teltonika IoT Group Compensation & Benefits Highlights
The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about Teltonika IoT Group and has not been reviewed or approved by Teltonika IoT Group.
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Healthcare Strength — Core medical coverage is commonly included, with private/additional health insurance in many regions and options like psychological counseling and dental in some locations. In certain roles, coverage can extend to family members.
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Leave & Time Off Breadth — Paid vacation, sick leave, and extra personal days such as a birthday day off are noted across multiple locations. Some regions also highlight summer-hour schedules and robust annual leave frameworks.
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Strong & Reliable Incentives — Sales compensation includes uncapped commissions and sizable bonuses for top performers. High achievers are positioned to see significant earnings upside.
Teltonika IoT Group Insights
What We Do
Teltonika IoT Group is a Lithuanian high-tech company group that designs, develops, and manufactures Internet of Things (IoT) devices and solutions for businesses, operating in niches such as telematics, networking, telemedicine, and EV charging.
