We’re reinventing payments.
In less than four years, Dojo disrupted the market to become the largest and most loved acquirer in the UK. Our payments infrastructure, purpose-built for in-person commerce, is game changing.
Now, over 150,000 customers across four countries choose to transact billions with us every year.
But we’re just getting started.
Our people are the driving force behind our success. They are our greatest investment and our ultimate competitive advantage. We hire exceptional people and give them the autonomy, trust, and ownership to thrive. The results take care of themselves.
About the Role...
Are you a driven and results-oriented sales professional with a passion for mid-market sales? Dojo, a rapidly growing fintech company, is looking for a talented Mid-Market Account Executive to join our dynamic team. In this key role, you'll drive revenue growth and contribute significantly to the success of our direct sales business. If you thrive in a customer-centric and innovative environment, this opportunity is for you.
What You'll Do...
Strategic Sales
- Execute a strategic sales plan in alignment with Dojo's overarching objectives.
- Drive the closure of successful opportunities in the UK mid-market by proactively identifying and pursuing sales leads. This requires developing and executing effective strategies in collaboration with various internal departments.
- Focus specifically on opportunities with between £1million to £20million in card turnover.
- Maintain and strengthen customer relationships, which will involve periodic on-site visits and work at client locations.
Relationship Building and Collaboration
- Build and nurture strong relationships with key decision-makers in target organisations to promote Dojo's solutions and secure profitable agreements.
- Grow Dojo's mid-market sales network through effective collaboration with marketing and other cross-functional teams.
- Provide support to the account management department concerning contract renewals on a periodic basis.
- Work closely with Dojo’s Partnership channel to nurture and grow our relationship with them to encourage future lead generation
- Develop and manage new affiliate partnerships, establishing these as personal, dedicated lead sources.
Market Insight and Process Optimisation
- Monitor market trends, competitor activities, and customer needs to identify new growth opportunities and maintain a competitive edge.
- Stay current with industry best practices, emerging trends, and technological advancements.
- Contribute to the continuous optimisation of sales processes, including forecasting, pipeline management, and performance tracking.
Reporting and Performance Analysis
- Deliver comprehensive reports on sales performance, market trends, and customer feedback to senior stakeholders.
- Keep Salesforce records up-to-date by consistently logging client conversations and activities, and accurately maintaining opportunity details such as the close date and sales stage.
What You'll Bring...
- Proven experience selling card payment solutions in the UK market.
- Demonstrated track record of exceeding sales targets.
- Strong sales and negotiation expertise within the mid-market segment, specifically in verticals such as hospitality, retail, healthcare, and leisure & entertainment.
- Excellent communication and relationship management skills.
- Proficiency in strategic account planning and execution.
- Ability to prioritise effectively and adapt quickly to changes in a fast-paced sales environment.
Dojo home and away
We believe our best work happens when we collaborate in-person. These “together days” foster communication, drive innovation and spark our brightest ideas.
That's why we have an office-first culture. This means working from the office 4+ days per week.
With offices across Europe, we know a thing or two about staying dynamic. Need deep focus? Head to a quiet zone. Big ideas? Collaboration spaces have you covered. Just here for a catch-up? Our social hubs make it easy. Do work that counts, in spaces made for you.
Question: what’s curious, relentless, and customer obsessed?
If you’re keen to know the answer, you’re a third of the way to meeting our Dojo values.
If the following speak to you, let’s talk:
- You’re curious. You have a real desire to learn and create.
- You’re relentless. You keep going even when it’s easier not to.
- You’re customer-obsessed. You know how important customers are to what you do.
Diversity, equity, and inclusion at Dojo
From local bakeries to well-known eateries, Dojo payments serve over 150,000 places across the UK.
And something that’s fundamental to creating relevant, innovative products at Dojo is to build teams to reflect the diversity of the businesses we serve.
Our drive to improve diversity, equity, and inclusion is closely linked to helping employees thrive and innovating for better customer experiences.
If you care about your work, you’re curious, and you think customer-first, you have a place at Dojo.
To make sure you’re the best you can be throughout the recruitment process, let us know if you need any extra adjustments to help you thrive.
Visit dojo.careers to find out more about our benefits and what it’s like to work at Dojo, or check out our LinkedIn and Instagram pages.
#LI-Hybrid
Skills Required
- Proven experience selling card payment solutions in the UK market
- Demonstrated track record of exceeding sales targets
- Strong sales and negotiation expertise within the mid-market segment
- Excellent communication and relationship management skills
- Proficiency in strategic account planning and execution
- Ability to prioritise effectively and adapt quickly to changes
What We Do
Since launching in 2019 to address business owners’ pain points across the UK, we’ve seen incredible growth as a scaling fintech, welcoming over 150,000 customers and growing the Dojo team to 1,000+ people across five locations. In that time, we’ve also introduced Dojo Virtual Queues & Bookings and the Dojo restaurant finder app, formerly known as WalkUp and loved by 1,000 restaurants and 750,000 diners. Today, we work towards our mission to empower businesses to thrive in the Experience Economy by creating the tools and technology that turn transactions into meaningful relationships. For our business customers, that means fast funding, the fastest payments, smart integrations, and efficient virtual queues & bookings - all with instant insight across the board. For diners, that means getting seated at their favourite restaurants in just a couple of taps on the Dojo app. Whether it’s for busy business owners or hungry diners, every Dojo product is built to address real customer pain points by our dedicated teams in London, Bristol, Hull and Belfast
