Mid. Account Manager_ Bilingual Korean/ English

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Plano, TX, USA
In-Office
60K-65K Annually
Mid level
Information Technology • Professional Services
The Role
Manage client accounts and the full contract lifecycle, including quotations, renewals, billing information, contract documentation, upgrades, and decommissions. Coordinate with procurement, accounting, legal, and other cross-functional teams. Serve as the primary client contact, resolve issues, maintain customer records in internal systems, and prepare regular and ad hoc reports. Fluent English and Korean communication are required.
Summary Generated by Built In
Company Description

For More Open Positions Visit us at:
http://recruiting.woongjininc.com/

***NO C2C***

Our Mission

WOONGJIN INC. is a rapidly growing team who provides a range of unique, exceptional, and enhanced services to our clients.  We have a strong moral code that includes the service of goodness without expectations of reward.  We are motivated by the sense of responsibility and servant leadership.

Job Description

  • Provide comprehensive support across business operations by collaborating with cross-functional teams including procurement, accounting, and legal.
  • Create and manage quotations for new and renewal contract.
  • Draft contracts and PUMIs in alignment with legal and corporate compliance standards.
  • Prepare PUMIs for server and disk upgrades, decommissions, and intra company contracts.
  • Serve as the primary point of contract for client communications and support, ensuring high customer satisfaction and timely issue resolution.
  • Prepare and deliver both regular and ad hoc reports tailored to client needs.
  • Manage the full contract lifecycle, including initiation, execution, and tracking and renewal.
  • Monitor and update the quotes and billing information related to SCP resources usage via the company Cloud Platform.
  • Register and maintain customer-side contract and quote information on internal platforms such as RMS and BQMS.
  • Perform additional responsibilities as required to support overall business objectives.

     

 

 

Qualifications

Bachelor’s Degree in Business Administration, or a minimum of 4 years of experience in related field/s desired.

Skills:

  • Technical: Proficient in ICT systems, cloud platforms, and digital collaboration tools
  • Software: Advanced proficiency in Microsoft Office (Word, Excel, PowerPoint)
  • Languages: Fluent in English, (Korean)
  • Core Strengths: Cross-cultural communication, client relationship management, legal documentation, attention to detail, time management, and strategic problem-solving

Additional Information

All your information will be kept confidential according to EEO guidelines.

Skills Required

  • Bachelor's degree in Business Administration or at least 4 years of experience in a related field
  • Proficiency in ICT systems, cloud platforms, and digital collaboration tools
  • Advanced proficiency in Microsoft Office, including Word, Excel, and PowerPoint
  • Fluency in English and Korean
  • Cross-cultural communication and client relationship management skills
  • Legal documentation, attention to detail, time management, and strategic problem-solving skills

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The Company
HQ: Buena Park, CA
24 Employees
Year Founded: 1976

What We Do

Woongjin Inc. is a Korean based company in the US providing unique IT Consulting and Recruiting/Staffing services.

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