Northrop Grumman Defense Systems has an immediate opening for a Senior Manager to lead Business Development Operations and Customer Engagement Coordination. Location in the Mclean, VA Northrop Grumman Defense Systems site. Considerable travel is required.
Reporting directly to the Director of Strategy and Market Development, for the C2 and Weapons Integration Division, this individual serves as the central lead of team operations and is responsible for establishing and implementing processes to support global capture and business development, coordinates senior customer engagement, assists in development of communications and messaging, as well as serves as a point of contact in cross-functional support. This individual often serves as the Delegate of Authority for the Director at executive level meetings and reviews.
Primary Roles and Responsibilities Include:
Capture and Business Development Support
- Support business opportunity pipeline by developing and updating Salesforce dashboards and graphics to communicate the business pipeline’s health
- Conduct analysis and assessments of business opportunity pipeline and make recommendations for improving capture and win rates
- Assist in development of presentations and coordination of inputs across the strategy, business development, and capture teams
- Leads and coordinates contributions to internal reviews such as Corporate, Sector, and Division Monthly Pipeline Reviews, Capture Health and update reviews, priority win reviews
- Maintain awareness of significant policy, program, budget and legislative initiatives effecting corporate goals
Customer Engagement Planning and Preparations
- Coordinate, integrate and synchronize division customer engagements in alignment with sector and corporate customer engagement process
- Prior to customer engagements, ensure senior leaders are prepared with meeting objectives, background, talking points, and logistical details.
- Assist in planning trade show participation and sponsorship, customer engagements, logistics, and preparation.
- Ensure division customer engagements are captured in Salesforce with appropriate notes in accordance with NG policy.
- Support division, sector, and corporate teams in the design, construction and execution of customer analysis plans, strategic customer approach plans, and customer contact plans.
Communications and Messaging
- Assists in the development of strategic communications and messaging to customers
- Create presentations to articulate processes and plans for the team
- Help develop annual team strategic goals and objectives and present to broader team
Basic Qualifications:
- Bachelor's Degree with 8 years of experience related to Department of War (DoW) business or programs; or Master's Degree with 6 years of experience related to Department of War (DoW) business or programs.
- The ability to analyze a broad range of issues, and a demonstrated ability in strategic thinking to best influence senior DoW civilian and military decision-makers
- Experience communicating clearly and succinctly salient details of complex subjects to a senior audience
- Business development, capture, or technical experience
- Knowledge of DoW acquisition, requirements, and budget policies and processes
- Strong Salesforce and Tableau skills—specifically with dashboard creation and Salesforce data analysis
- Active Secret Clearance
Preferred Qualifications:
- Experience in Business Development or government relations related role
- Integrated Air and Missile Defense (IAMD) and/or Command and Control (C2) domain, program, or operational experience
- 10 years of experience related to Department of War (DoW) programs
- Knowledgeable in Customer Relationships Management (CRM) tools (e.g. Salesforce)
- Proven success with leading project teams or people
- Experience working in a matrix organization or environment
- Active Top Secret clearance
Skills Required
- Bachelor's degree and 8 years of experience related to Department of War business or programs, or master's degree and 6 years of related experience
- Ability to analyze broad issues and apply strategic thinking to influence senior Department of War civilian and military decision-makers
- Experience communicating complex subjects clearly and succinctly to senior audiences
- Business development, capture, or technical experience
- Knowledge of Department of War acquisition, requirements, budget policies, and processes
- Strong Salesforce and Tableau skills, including dashboard creation and Salesforce data analysis
- Active Secret clearance
- Experience in business development or government relations
- Integrated Air and Missile Defense or Command and Control domain, program, or operational experience
- 10 years of experience related to Department of War programs
- Knowledge of customer relationship management tools such as Salesforce
- Successful experience leading project teams or people
- Experience working in a matrix organization or environment
- Active Top Secret clearance
Northrop Grumman Compensation & Benefits Highlights
The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about Northrop Grumman and has not been reviewed or approved by Northrop Grumman.
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Retirement Support — 401(k) matching is considered strong, with additional defined-benefit coverage for certain cohorts and options like catch-up contributions. Retirement programs are repeatedly highlighted as a core strength of the total rewards.
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Leave & Time Off Breadth — PTO, company-paid holidays, and compressed work schedules (such as 9/80) provide meaningful time away and flexibility. These scheduling options are cited as a major quality-of-life benefit across many locations.
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Parental & Family Support — Paid parental leave alongside caregiver leave, adoption assistance, and back-up care supports a range of family needs. These programs have been expanded recently, signaling continued investment in family support.
Northrop Grumman Insights
What We Do
We are a close-knit community of big thinkers collaborating to keep the world safe. Our passion, creativity and expertise bring next-level technology solutions to life in autonomous systems, cyber, C4ISR, strike, space, and logistics and modernization for our customers around the globe. On the Northrop Grumman team, you’ll join our pursuit of excellence immersed in a dynamic culture of innovation and respect. Your unique perspective will help achieve our shared vision for the future of global security. Every step of the way, you'll be supported by world-class training, employee resource groups and a comprehensive benefits package that enables greater health and happiness for you and your family. Worldwide and across disciplines, we’re challenging what’s possible for technology to protect people and places from undersea to outer space and into cyberspace. And we see the impact of our performance every day. We are Northrop Grumman, and we work on what matters—now, you too can make a difference. Explore opportunities in engineering, IT, manufacturing, business management, cybersecurity and more with us. Northrop Grumman is committed to hiring and retaining a diverse workforce. We are proud to be an Equal Opportunity/Affirmative Action Employer.








