The Role
Prepare and validate meter data for billing by executing VEE processes, reviewing exception reports, configuring new meters, investigating anomalies and customer inquiries, and supporting meter data collection and administration across AMR/meter technologies.
Summary Generated by Built In
About Metergy Solutions Inc. (“Metergy”)
Metergy has the energy, rapid growth and excitement of a startup, together with a rock-solid, recession-proof business that has a 45 year track record. We’re a technology company that drives huge carbon emission reductions. This is a once-in-a-career opportunity.
As one of North America’s most experienced submetering providers, Metergy has brought turnkey solutions to clients for over 45 years. Metergy supplies, installs and remotely reads meters to measure individual suite consumption of electricity, water, gas, and thermal energy in multi-residential and commercial buildings, and bills and collects for the cost of commodities and administrative charges for the services provided. The business model allows for long-term recurring revenue through an innovative Submetering as a Service (SaaS) model. Submetering is proven to reduce in-suite energy consumption by 40%, driving decarbonization efforts for Metergy’s clients. This performance has enabled Metergy to issue green bonds and obtain green financing.
Positioned as the #1 submeter provider in the New York and Canadian markets, and one of the largest in North America, Metergy has more than 900,000 contracted meters, issues over 4M utility bills annually and has over 500 team members. Metergy is a portfolio company of Brookfield Infrastructure Partners. Brookfield is one of the world’s largest investors, owners and operators of infrastructure assets across the utilities, transport, energy, data and sustainable resources sectors. This sponsorship provides Metergy with access to large-scale capital, infrastructure investment expertise and global reach.
Our Mission
Provide building owners and occupants with accurate and reliable utility consumption data through market-leading expertise in turnkey submetering and billing, while fostering a workplace with inspired team members empowered to do more good.
At Metergy, we don’t just believe in our people; we champion them. When individuals feel valued, supported, and inspired to grow, incredible things happen. That’s why we’re thrilled to be recognized as a Great Place to Work for the second consecutive year! This achievement reflects our unwavering commitment to building a workplace that’s respectful, inclusive, and high-performing.
Come be part of a team that leads with passion, thrives on positivity, and delivers with precision. We’re proud of who we are and even prouder of where we’re headed.
Metergy office location is in Markham but will be moving to North York toward the end of 2026!
Position Summary:
This position is accountable for performing preparation of metering data for billing in a timely manner, in accordance with established processes and guidelines, as well as various provincial electricity programs and policies.
Responsibilities:
- Process metering data and execute the data validation, estimation and edit (VEE) process.
- Review and analyze exception reports from various meter data management systems. Determine and implement appropriate actions to resolve.
- Identify meter data system anomalies or issues for resolution.
- Assist in the development and maintenance of appropriate processes, systems, procedures and standards within the Meter Data Management department.
- Perform set up and configuration of new metering devices within the Meter Data Management system.
- Provide analytical support related to meter data management accountabilities, such as investigation of customer inquiries or complaints.
- Analyzing and auditing data while resolving any issues with both technical and non-technical resources.
- Administration of Meter Data collection process involving multiple AMR devices and meter technology.
Qualifications:
- Post-secondary education from an accredited college or University and/or prior related work experience, ideally in utility metering or billing.
- Strong proficiency with MS Office, specifically MS Excel.
- Proficiency with SQL considered an asset
- Strong team player that creates key partnerships between teams.
- Highly motivated, pro-active, a flexible professional with the ability to adapt to a complex and quickly changing environment.
- Ability to analyze and synthesize information for decision making, work independently and solve issues.
- Coordinate and communicate with internal support departments and external vendors/contractor to ensure availability of metered data.
Any shown ranges reflects base salary. We offer discretionary bonus and additional benefits, including health and retirement, as part of our total rewards program.
Benefits & Perks
• Fully company covered heath and dental benefits from day 1
• Company funded Health Spending Account
• Plan for retirement with Deferred Profit Sharing Plan (DPSP) and RRSP Matching
• Grow with us! We provide support for continuous learning.
• Paid personal and sick days on top of your vacation
• Summer hours to enjoy the weather
• Company sponsored social events & more!
This posting is for an existing vacancy.
Our recruitment process includes accommodation for applicants with disabilities. All accommodations will consider the applicant’s accessibility needs due to disability and are available upon request.
Skills Required
- Post-secondary education from an accredited college or university or related work experience
- Experience in utility metering or billing
- Strong proficiency with MS Office, specifically MS Excel
- Proficiency with SQL
- Strong team player and ability to create partnerships between teams
- Highly motivated, pro-active, flexible and able to adapt to changing environments
- Ability to analyze and synthesize information, make decisions, work independently and solve issues
- Coordinate and communicate with internal support departments and external vendors/contractors
- Experience with administration of meter data collection and AMR/meter technologies
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The Company
What We Do
Enercare Connections is now Metergy Solutions. As one of North America’s most experienced submetering providers, we’ve brought turnkey solutions to our clients for over 15 years, with 330,000 services under contract and 2,000,000 utility invoices issued annually. Our call centre, sales, engineering, commissioning, and billing are all under one roof – so we have you covered from design, to implementation to billing. Metergy Solutions Inc. is a portfolio company of Brookfield Infrastructure, one of the world’s largest investors, owners and operators of infrastructure assets across the utilities, transport, energy, data and sustainable resources sectors.
