At Wolt, we create technology that brings joy, simplicity and earnings to the neighborhoods of the world. In 2014 we started with delivery of restaurant food. Now we’re building the delivery of (almost) everything and you’ll find us in over 500 cities in 30 countries around the world. In 2022 we joined forces with DoorDash and together we keep on dreaming big and expanding across the globe.
Working at Wolt isn’t always easy, but it’s definitely exciting. Here you’ll learn more, build more, and ship more than in most other companies. You’ll be challenged a lot, but also have a lot of fun on the way. So, if you’re a self-starter with drive and entrepreneurial spirit, this could be the ride of your life.
Our Merchant Services team lies at the heart and soul of Wolt, ensuring that we set all of our merchants up for success by providing a seamless onboarding, menu, and photo experience. As Wolt grows both in scale and scope of offering, the strength of our merchant services engine must grow with it.
What you’ll be doingYou will be responsible for drafting restaurant menus from scratch, ensuring accuracy and consistency throughout the process. This includes making changes to existing menu items based on partner or operational needs. In this role, you will work closely with cross-functional teams such as Sales, Restaurant Onboarding, Account Managers, and the Imaging team to ensure a smooth and high-quality menu setup experience for our partners
- Create beautiful menus and content on the Wolt platform to engage our customers
- Verify the accuracy of our restaurant partner’s menus on the platform
- Monitor processes, and track progress through Monday.com cases and other Wolt software
- Learn and master our systems, tools, and processes
- Fluent in German (spoken and written) and English - any other language is a plus.
- Experience with content creation, editing, or marketing is a plus.
- You are comfortable doing focus work, often working on one very detail oriented project hours at a time.
- Experience in gastronomy or the food industry is a plus.
- You are customer-centric - you have a customer-first mentality, are effective at working with people with varying degrees of technical ability
- You are comfortable working in fast-paced and demanding environments
- You are adept at prioritizing competing demands
- You work well in both independent and diverse team environments
- Experience with Google Suite is a plus
- Experience in gastronomy or the food industry is a plus.
- Cool office in the heart of Berlin
- Independent work in a dynamic, international team
- A fast-growing tech company with many career opportunities
- Attractive salary package
- Discount on Wolt orders
- Various soft drinks, coffee and fruits in the office
- Comprehensive internal educations
- Weekly (virtual) all-hands meetings and regular team events
- Flexible working hours policy + 30 days of paid vacation
The process is 3 steps:
- Talent acquisition screening
- Hiring manager interview
- On-site assignment
We’re committed to growing and empowering a more inclusive community within our company, industry, and cities. That’s why we hire and cultivate diverse teams of people from all backgrounds, experiences, and perspectives. We believe that true innovation happens when everyone has room at the table and the tools, resources, and opportunity to excel.
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What We Do
Wolt is a Helsinki-based technology company that provides an online platform for consumers, merchants and couriers. It connects people looking to order food and other goods with people interested in selling and delivering them. To enable this, Wolt develops a wide range of technologies from local logistics to retail software and financial solutions – as well as operating its own grocery stores under the Wolt Market brand.
Wolt’s products include Wolt+ (subscription service for customers), Wolt for Work (meal benefits and office deliveries for companies), Wolt Drive (fast last-mile deliveries for merchants) and Wolt Self-Delivery (service for merchant partners with their own delivery staff). Wolt’s mission is to make cities better by empowering and growing local communities. Wolt was founded in 2014 and joined forces with DoorDash in 2022. DoorDash operates in 29 countries today, 25 of which are with the Wolt product and brand.
