About this opportunity:
Material Planning is an integral part of the Hardware Services Delivery team, ensuring that Ericsson has the necessary service parts to enable our customers to timely restore failures in the live network. The role of the material planner is to optimize delivery performance while minimizing costs and inventory across the end-to-end supply chain. This requires a data driven, analytical mind-set, continuous improvement by doing high quality root causes analysis and defining effective counter measures .
What you will do:
- Execute the Hardware Services (HWS) Material Planning process efficiently.
- Ensure stock availability through Forecasting, Stock Dimensioning, Replenishment Planning, and Source Planning while maintaining desired spend and inventory levels.
- Monitor and follow up on orders to suppliers and repair centers.
- Serve as the primary interface to repair centers for daily issues and escalate structural issues, such as capacity and quality, to the relevant stakeholders.
- Initiate process and tool improvements.
- Identify opportunities for cost savings and service improvements.
- Make informed decisions on intended inventory stocking levels.
- Review and adjust Target Stock Levels (TSL) to ensure fulfillment in response to changes in customer demand.
- Manage dimensioning throughout the product lifecycle.
- Take part in and/or lead assignments to drive our strategy.
- Perform root cause analysis, define and execute effective structural countermeasures.
The skills you bring :
- A background in Supply Chain Management, Logistics Management, Computer Science, or Mathematical Theory and Applied Probability.
- Relevant experience between 6 to 10 years in material planning/inventory planning.
- (reverse) logistics experience is a preference.
- Knowledge of Business Processes.
- Process Management Expertise.
- Change and Improvement Management Skills.
- Consultative Skills.
- Customer Relationship Management.
- Customer Support - Services Knowledge.
- Risk Management Proficiency.
- Service Delivery Process Knowledge.
Why join Ericsson?At Ericsson, you'll have an outstanding opportunity. The chance to use your skills and imagination to push the boundaries of what's possible. To build solutions never seen before to some of the world's toughest problems. You'll be challenged, but you won't be alone. You'll be joining a team of diverse innovators, all driven to go beyond the status quo to craft what comes next.
What happens once you apply? Click Here to find all you need to know about what our typical hiring process looks like.Encouraging a diverse and inclusive organization is core to our values at Ericsson, that's why we champion it in everything we do. We truly believe that by collaborating with people with different experiences we drive innovation, which is essential for our future growth. We encourage people from all backgrounds to apply and realize their full potential as part of our Ericsson team. Ericsson is proud to be an Equal Opportunity Employer. learn more.
Primary country and city: India (IN) || Gurgaon
Req ID: 783617
Skills Required
- Bachelor's degree in Supply Chain Management, Logistics, Computer Science, Mathematics, or related field
- 6 to 10 years relevant experience in material planning or inventory planning
- Experience with forecasting, stock dimensioning, replenishment planning, and source planning
- Knowledge of business processes and service delivery processes
- Process management, change management, and continuous improvement skills
- Consultative skills, customer relationship management, and customer support/services knowledge
- Risk management proficiency
- Experience monitoring and following up on orders to suppliers and repair centers and escalating structural issues
- Experience performing root cause analysis and defining/executing structural countermeasures
- Reverse logistics experience
What the Team is Saying
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Ericsson Compensation & Benefits Highlights
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Healthcare Strength — Comprehensive medical, dental, vision, and mental‑health options are positioned as core benefits with multiple plan choices in key markets. Official materials explicitly emphasize healthcare breadth as part of “Life at Ericsson.”
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Retirement Support — 401(k) with employer matching in the U.S., pensions in some regions, and broad access to an ESPP indicate strong long‑term financial support. Company filings and AGM materials describe share programs and post‑employment benefits as ongoing pillars of the package.
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Leave & Time Off Breadth — Paid time off, sick leave, holidays, and paid volunteer time are highlighted alongside generous parental leave in various locations. Time‑off entitlements are presented as a strong component of the total rewards offering.
Ericsson Insights
What We Do
Ericsson builds the digital connectivity the world relies on. Our technology underpins the mobile networks, platforms, and systems that billions of people, businesses, and societies depend on every day. We are a global leader in communications technology, delivering mobile network infrastructure, cloud software, and wireless connectivity solutions for service providers and enterprises worldwide. Our networks support connectivity across 180+ countries, helping power everyday communication as well as critical digital services at global scale. Connectivity has evolved far beyond consumer mobile use. Today, nearly 80% of the world’s population accesses the internet via mobile networks, and Ericsson is helping shape what comes next. We are advancing 5G and 5G Advanced, developing network APIs that open connectivity to the global developer ecosystem, and applying automation and AI to make networks more intelligent, efficient, and resilient. Ericsson was the first company to launch live 5G networks on five continents, and our 5G platform is now commercially live in 150+ networks across 60+ countries. We also support more than 36,000 enterprise customers, enabling secure, high-performance connectivity for industries such as manufacturing, aviation, logistics, utilities, and public safety, where reliability and performance are mission critical. Innovation is central to how we work. Ericsson has approximately 28,000 employees in research and development, backed by one of the strongest intellectual property portfolios in the industry with 60,000+ granted patents. Our engineers, researchers, and technologists work across 100+ global R&D sites, helping define how networks evolve and how digital infrastructure is built for the long term. As the world moves toward a mobile-first, AI-powered, and cloud-driven future, connectivity becomes the foundation for digital transformation across every industry. Ericsson is building that foundation, shaping the future of digital connectivity through technology that operates at global scale and supports real-world impact, today and for what comes next.
Why Work With Us
Ericsson is a place for people who want to work on technology that powers everyday life. You’ll contribute to large-scale systems used every day, tackle complex challenges in live environments, and keep developing your skills and career in your own vision.
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Employees engage in a combination of remote and on-site work.
Ericsson adopts a hybrid work model globally because we know balance matters. Sometimes things are better in real life. Other times we can be more productive at home. Our hybrid approach gives you the best of both worlds.
