Position Type: Full Time
Location: Philippines (Remote)
Schedule: Monday–Friday, with a flexible start time between 7:00 AM and 9:00 AM EST. During the first 1–2 weeks of onboarding, a 9:00 AM EST start is preferred to allow for training and collaboration.
About the Company
Our client is a fast-growing eCommerce brand specializing in protective coatings, waterproof sealants, and DIY restoration products for residential, commercial, and outdoor applications.
With over 20 years of product development experience, they provide easy-to-use liquid sealing solutions for roofs, foundations, driveways, decks, RVs, gutters, and other surfaces. Their products are designed to help homeowners and professionals complete durable waterproofing and repair projects with confidence, offering safe, non-toxic, VOC-free options that are available through their website and major retailers including Amazon, Home Depot, Lowe’s, and Walmart.
About the RoleOur client is seeking an experienced Marketplace Operations Lead to oversee the day-to-day execution of marketplace initiatives across Amazon, Walmart, Home Depot, Lowe’s, Shopify, and other channels. This role will serve as the operational bridge between the Marketplace Manager and Marketplace Specialists, ensuring projects stay on track, priorities remain aligned, and work is delivered accurately and efficiently.
The successful candidate will manage and delegate work across the marketplace support team, review outputs for accuracy and completeness, analyze marketplace performance, and help identify the why behind results so the team can make better operational decisions. The role is ideal for someone who combines strong project management and marketplace knowledge with analytical thinking, process improvement, and people leadership.
This is a 100% remote position.
ResponsibilitiesMarketplace Operations: Strong understanding of multi-channel eCommerce operations and marketplace workflows
Project & Priority Management: Coordinate multiple projects, stakeholders, timelines, and dependencies
Team Leadership & Delegation: Manage Marketplace Specialists by assigning work, setting priorities, providing guidance, and supporting day-to-day execution
Marketplace Performance Analysis: Investigate performance changes, analyze marketplace data and testing results, identify root causes, and recommend actionable next steps
Quality & Execution Management: Reviews work for accuracy, completeness, and timely delivery
Team Leadership: Provides guidance, coaching, prioritization, and day-to-day support to Marketplace Specialists
Cross-Functional Collaboration: Works effectively with Marketing, Creative, Inventory, Product, Customer Service, and Operations
Process Improvement: Builds and improves SOPs, workflows, and operational efficiencies
4+ years of experience in ecommerce, marketplace operations, or digital commerce
Strong understanding of marketplace operations and the ability to translate strategic priorities into executable work
Strong experience managing multiple projects, priorities, and stakeholders
Strong analytical and problem-solving skills
Highly organized with strong attention to detail and a big-picture mindset
Excellent organizational and communication skills
Strong Excel or Google Sheets proficiency, including Pivot Tables, XLOOKUP/VLOOKUP, and data analysis
Nice-to-Have
Experience with Amazon Seller Central and/or Vendor Central
Exposure to Walmart, Home Depot, Lowe’s, Shopify, or similar marketplaces
Experience using Asana or other project management tools
Experience creating and improving SOPs and operational documentation
We understand that searching for a new job can be challenging, and we’re here to support you every step of the way. Our goal is to make the process as transparent and respectful as possible.
Typically, the interview process includes a Recruiter Interview, Client Interview, and Practical Test, but this may vary depending on the role. Throughout each stage, we’ll keep you informed and provide feedback as quickly as we can, ensuring you feel valued and supported throughout your journey with us.
Skills Required
- 4+ years of experience in ecommerce, marketplace operations, or digital commerce
- Strong understanding of marketplace operations and ability to translate strategic priorities into executable work
- Experience managing multiple projects, priorities, and stakeholders
- Strong analytical and problem-solving skills
- Highly organized with strong attention to detail and a big-picture mindset
- Excellent organizational and communication skills
- Strong Excel or Google Sheets proficiency, including Pivot Tables, XLOOKUP or VLOOKUP, and data analysis
- Experience with Amazon Seller Central or Vendor Central
- Exposure to Walmart, Home Depot, Lowe's, Shopify, or similar marketplaces
- Experience using Asana or other project management tools
- Experience creating and improving SOPs and operational documentation
What We Do
MultiplyMii helps global businesses hire skilled remote professionals from the Philippines. Its end-to-end recruitment services cover role planning, talent sourcing, candidate screening, shortlisting, onboarding support, local compliance, Employer of Record services, and retention management. The company supports hiring across marketing, ecommerce, finance, operations, customer support, SEO, project management, technology, and other critical business functions.
