Jobs at MultiplyMii

Manage social media for two tabletop gaming brands across TikTok, Facebook, Instagram, YouTube, and other platforms. Responsibilities include scheduling and publishing content, managing communities, responding to audience interactions, maintaining brand voice, coordinating content assets, monitoring trends and feedback, tracking performance metrics, and attending weekly alignment meetings.

Designs and drafts process gas equipment, including dampers, expansion joints, ductwork, silencers, stacks, and support towers. Creates SolidWorks parts, assemblies, and drawings; modifies CAD files; prepares fabrication packages; performs system design and analysis; and collaborates with engineering, drafting, and project management teams to deliver accurate projects on schedule.

Responsible for payroll and benefits accounting, including journal entries, reconciliations, payroll taxes, benefit costs, liability reporting, and variance investigations. Partners with HR, payroll teams, and vendors to ensure accurate payments, deductions, contributions, and compliance. Maintains reconciliation procedures, supports system implementations and open enrollment, develops payroll and benefits reports, and assists with process improvements and employee inquiries.

Manage social media growth across Instagram, TikTok, and Facebook; identify and coordinate influencers; repurpose video and image content; support Meta paid social campaigns; track engagement, conversions, reach, and ROI; and provide performance insights. The role requires hands-on content editing, campaign coordination, influencer relationship management, trend monitoring, reporting, and optimization for an e-commerce product brand.

Provides phone and email support for customer questions, concerns, complaints, and product inquiries. Records customer interactions, performs data entry, maintains accurate customer records, follows up on requests, and collaborates with internal teams to resolve issues. The role also includes administrative tasks within internal systems and requires timely, professional, customer-focused communication in a remote, fast-paced environment.

Provides part-time customer support through email and social media, manages tickets in Gorgias, and handles Shopify orders, refunds, reshipments, subscriptions, and account updates. Identifies recurring issues, recommends process improvements, collaborates with internal teams, and maintains reliable customer service coverage during business growth.

Build and maintain AI-powered business workflow automations using Make.com, Power Automate, and related platforms. Administer Zendesk workflows and AI customer-service systems, create internal AI assistants and Microsoft 365 productivity automations, document processes, test for errors and hallucinations, and coordinate light Amazon and Walmart marketplace tasks. The role requires strong process thinking, troubleshooting, documentation, and practical experience integrating AI tools, ticketing systems, APIs, and business applications.

Provides customer support and executive assistance for a growing consumer brand. Responsibilities include managing inquiries, refunds, order adjustments, shipping issues, wholesale and retail orders, vendor and 3PL coordination, invoices, and fulfillment concerns. The role also supports leadership with scheduling, follow-ups, communications, research, documentation, and project coordination. Success requires proactive ownership, strong organization, independent problem-solving, excellent English communication, and comfort working across multiple priorities in a fast-paced remote startup environment.

Own and administer HubSpot across Sales, Marketing, and Content Hubs. Maintain CRM data integrity, configure workflows and automation, build dashboards and reports, support lead scoring and pipeline processes, troubleshoot issues, train users, document SOPs, and partner with stakeholders to improve sales and marketing operations.

Process approximately 100 bills daily in ServiceTitan and Sage Intacct, perform two-way and three-way PO matching, investigate discrepancies, and support vendor relations and employee reimbursements. The role requires accurate, high-volume AP processing, strong accounting fundamentals, Excel proficiency, and US Central Time availability during onboarding. Experience with AP automation, field services, construction, and process improvement is preferred.

Manage and optimize product catalogs across Amazon, Walmart, and Target marketplaces. Responsibilities include creating and maintaining listings, setting up variations, uploading bulk feeds, resolving catalog errors and suppressions, improving SEO and product visibility, maintaining data quality, and using Excel or Google Sheets for reporting and bulk data management. The role also supports marketplace operations, troubleshooting, workflow improvement, and cross-functional coordination.

Execute email and SMS lifecycle campaigns in Iterable, including campaign setup, scheduling, deployment, QA, audience segmentation, journeys, automation, and performance monitoring. Manage requests through Slack, troubleshoot personalization and workflow issues, document campaigns, and provide handovers. The role requires strong attention to detail, proofreading, independent execution, and accurate delivery within established timelines.

Own product sourcing and development from concept and specifications through supplier vetting, costing, samples, compliance, purchase orders, manufacturing, shipping, and launch. Conduct Amazon marketplace research, manage Asia-based supplier relationships, track packaging and artwork, and coordinate milestones to ensure products launch on time and within budget.

Support the launch of an executive coaching book by developing PR and marketing plans, pitching journalists, podcasts, media outlets, and speaking opportunities, and coordinating interviews, appearances, and a potential speaking tour. Write tailored pitches and communications, conduct research, manage publisher relationships, track outreach and deadlines, and position the author as a thought leader. The role requires proactive execution, strong organization, copywriting, communication, and effective use of AI tools.

Edit engaging 20–60-second videos for social media and paid advertising using raw footage, B-roll, voiceovers, stock assets, captions, transitions, motion graphics, and calls to action. Research client brands and audiences, make independent creative decisions, adapt editing styles across accounts, monitor social trends, manage deadlines, collaborate with the team, and complete revisions promptly.

Handles financial reporting and analysis, including commission and expense report validation, receipt review, invoicing workflows, P&L tracking, revenue reconciliation, and contribution margin analysis. Maintains financial tracking systems and Excel models using advanced formulas and conditional formatting. Coordinates financial data collection and prepares PowerPoint presentations while managing multiple deadlines and ensuring accurate records.

Provides executive and operational support through calendar and administrative management, project coordination, logistics, documentation, expense tracking, stakeholder communication, and process improvement. The role manages multiple priorities independently and supports creative projects, including podcast production and media asset organization. Occasional video/audio editing, graphic design, copywriting, and social media support may be required.

Coordinate multiple signage projects from planning through execution, tracking timelines, documentation, proposals, permits, inspections, and milestones. Communicate with clients, vendors, municipalities, designers, and project managers; request and compare vendor quotes; prepare job proposals; research signage codes; review basic architectural drawings; and resolve project risks or delays. The role requires strong organization, technical attention to detail, English communication, multitasking, and proficiency with office, documentation, and project management tools.

Leads and supports finance operations, including team coaching, reconciliations, accounts payable and receivable, general ledger maintenance, financial reporting, budgeting, forecasting, month- and year-end close, tax and regulatory compliance, and audit support. The role requires accurate financial analysis, strong knowledge of accounting standards, and proficiency in NetSuite and Microsoft Excel.

Lead profitable ecommerce growth across multiple brands through Meta, TikTok, TikTok Shop, and Google Ads. Manage full-funnel acquisition, paid media, creator and affiliate marketing, UGC testing, retargeting, and organic content. Optimize CAC, AOV, conversion rates, ROAS, and overall unit economics while managing multiple brand accounts and launching emerging brands. The role also requires TikTok Shop execution, analytical problem-solving, and independent campaign strategy and execution.