This position will work with Manager, Partnership, Brand and Experience to implement and execute programs and strategies that elevate company’s brand presence and member experience. He/she will devise and execute partnerships, marketing programs and events that support premium product growth strategy and strengthen product card value propositions.
ResponsibilitiesImplement initiatives to strengthen American Express’ brand presence and uphold the global positioning of the brand in the Hong Kong market
Maintain relationships with internal stakeholders and external partners including business partners, event organizers, agencies, merchants or influencers in executing brand initiatives
Assist in identifying and developing partnerships across members’ passion pillars such as Dining, Entertainment, Travel and so forth
Activate members at onsite sponsored events through card usage and engagement programs
Monitor campaign performance, tracking and reporting
Expense planning and management
Research on potential partners and industry trends on brand partnerships
Ensure all related marketing programs and activities adhere to internal guidelines and external regulations
2- 4 years in marketing, credit card or financial industry
Experience in end-to-end marketing campaign execution and delivery
Experience in partnership and negotiation
Passion for events and excellent customer experience
Strong analytical skills and P & L mindset
Proven collaboration skills and ability to build and leverage multiple relationships in a matrix environment
Understanding of marketing and operational excellence, compliance and approval processes
Self-starter – ability to take imitative in problem solving within stretched timelines
Excellent verbal and written communication and influencing skills in English and Cantonese
Education requirement: Bachelor Degree Required
At American Express, our culture is built on a 175-year history of innovation, shared values and Leadership Behaviors, and an unwavering commitment to back our customers, communities, and colleagues. From delivering differentiated products to providing world-class customer service, we operate with a strong risk mindset, ensuring we continue to uphold our brand promise of trust, security, and service.
As part of Team Amex, you’ll experience our powerful backing with comprehensive support for your holistic well-being and many opportunities to learn new skills, develop as a leader, and grow your career. Here, your voice and ideas matter, your work makes an impact, and together, you will help us define the future of American Express.
About the TeamWe back you with benefits that support your holistic well-being so you can be and deliver your best. This means caring for you and your loved ones' physical, financial, and mental health, as well as providing the flexibility you need to thrive personally and professionally:
- Competitive base salaries
- Bonus incentives
- Support for financial-well-being and retirement
- Comprehensive medical, dental, vision, life insurance, and disability benefits (depending on location)
- Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need
- Generous paid parental leave policies (depending on your location)
- Free access to global on-site wellness centers staffed with nurses and doctors (depending on location)
- Free and confidential counseling support through our Healthy Minds program
- Career development and training opportunities
Offer of employment with American Express is conditioned upon the successful completion of a background verification check, subject to applicable laws and regulations.
Skills Required
- 2-4 years in marketing, credit card or financial industry
- Experience in end-to-end marketing campaign execution and delivery
- Experience in partnership and negotiation
- Excellent verbal and written communication in English and Cantonese
- Education requirement: Bachelor Degree Required
American Express Compensation & Benefits Highlights
The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about American Express and has not been reviewed or approved by American Express.
-
Healthcare Strength — Pay is often viewed as attractive when combined with comprehensive health, dental, and vision coverage that supports day-to-day needs. The benefits package is also framed as especially helpful for those supporting dependents.
-
Retirement Support — Retirement benefits are positioned as a meaningful part of total rewards through a 401(k) plan with company matching. Financial wellness services and coaching are also highlighted as strengthening longer-term financial security.
-
Leave & Time Off Breadth — Paid time off is repeatedly characterized as generous and a valued component of the overall package. Time off and flexibility are presented as helping the total rewards feel more complete beyond base salary.
American Express Insights
What We Do
At American Express, we know that with the right backing, people and businesses have the power to progress in incredible ways. Whether we’re supporting our customers’ financial confidence to move ahead, taking commerce to new heights, or encouraging people to explore the world, our colleagues are constantly striving to uphold our powerful backing promise to our customers and each other every day. These beliefs have been our North Star for 170 years as our business transformed – from helping evacuate travelers during World Wars, to ensuring the safety of our customers’ funds during the Great Depression in the U.S., to creating the Shop Small® movement to help small businesses recover from the Financial Crisis, to providing aid to communities impacted by many natural disasters and so much more. For generations, the key to our success has been the determination and resilience of our American Express colleagues. Now, as a globally integrated payments company, we work together to provide customers with access to products, insights and world-class experiences that enrich lives and build business success. Join us and let’s lead the way together.
