Jobs at American Express

Lead end-to-end risk-based audits focused on credit and fraud risk: plan engagements, manage teams, develop test steps and reports, validate management action plans, coach staff, track metrics, and liaise with stakeholders and regulators to improve control environments.

Lead end-to-end internal audit engagements for Treasury, assess control design and effectiveness, develop test steps and findings, manage stakeholders and regulators, mentor audit teams, track corrective actions, and support analytics and monitoring to strengthen liquidity, funding, and treasury risk management.

Lead end-to-end IT/data management audit engagements: plan and execute audits, evaluate control design and effectiveness, produce findings and reports, guide remediation, coach audit teams, and liaise with stakeholders, regulators, and external auditors to strengthen data governance, quality, architecture, lifecycle and regulatory compliance across complex business and technology environments.

Lead and manage compliance-focused audit engagements end-to-end: plan, execute, evaluate control design and effectiveness, develop findings and reports, coach audit teams, track remediation, and advise on compliance governance, risk management, and regulatory change.

Lead end-to-end internal audit engagements focused on data science, model risk, and Gen AI. Plan and execute audits, evaluate control design and effectiveness, develop test steps and findings, manage client relationships, mentor audit staff, and track remediation. Provide actionable insights on model governance, validation, monitoring, and regulatory expectations to strengthen model risk management.

Lead end-to-end internal audit engagements focused on third-party risk management: plan and execute audits, evaluate control design and effectiveness, develop findings and reports, guide remediation (MAPs), track metrics, coach and manage audit teams, liaise with stakeholders, and incorporate regulatory and industry changes to strengthen third-party governance, due diligence, monitoring, lifecycle and resilience practices.

Lead enterprise strategy and product management to scale AI-powered voice, chat, email, and conversational experiences. Own roadmap, platform modernization, global deployment, governance, and continuous optimization to increase digital adoption, reduce servicing demand, and deliver measurable business value across servicing operations.

Lead end-to-end risk-based audits of credit and fraud risk across American Express. Serve as Auditor in Charge, plan and execute audits, develop findings and reports, validate Management Action Plans, coach and manage audit teams, and coordinate with stakeholders, regulators, and external auditors to improve controls and monitor trends.

Lead end-to-end internal audit engagements for Global Merchant and Network Services, evaluate control design and effectiveness across payments lifecycle, develop test steps and reports, manage Management Action Plans, mentor and coach audit teams, coordinate with stakeholders and regulators, and use data analytics to identify control issues and trends.

Analyze adoption, engagement, and telemetry data to measure product performance and value. Build and maintain executive scorecards and dashboards, partner with Power BI developers and data engineers to ensure data accuracy, identify trends and risks, support leadership reviews, and document measurement methodologies while collaborating with UX researchers and product teams.

Lead end-to-end finance audit engagements as Auditor in Charge: plan and execute audits, evaluate control design and effectiveness, develop findings and reports, guide corrective actions, track metrics, coach and mentor audit staff, coordinate with stakeholders and regulators, and apply audit methodology, financial reporting, SOX/ICFR, and risk principles to strengthen finance controls.

Provide support for daily accounting and month-end tasks, prepare standard financial reports, perform basic data analysis and variance commentary, collaborate with finance teams, support projects, and assist with SOPs while adhering to company financial policies.

Lead a team that translates strategic partner product strategies into prioritized technical roadmaps and business cases, represent partner perspectives in product planning, resolve cross-functional roadmap conflicts, and drive partner-facing product launches and operating cadences across a global matrixed organization.

Lead delivery of digital platform solutions and integrations with partners and vendors, manage end-to-end projects and application processes, ensure compliance with technology governance and risk requirements, and coordinate stakeholders to deliver product and marketing outcomes for GNPS.

Lead partner-focused technical roadmaps and translate partner product strategies into prioritized Amex product investments. Serve as escalation owner for roadmap conflicts, represent partner perspectives in product planning, align launch sequencing and cross-functional resolution, and build the Partner Solutions Consulting team while leading executive-level partner engagements.

Operate and scale a mandates PMO: intake, triage, prioritize, track, and report control and compliance requests. Maintain inventory, support delivery planning, produce leadership reporting, coordinate cross-functional stakeholders, improve PMO tools and processes, and drive continuous improvement for predictability and transparency.

Lead design and execution of an end-to-end monitoring framework to ensure compliance with Brazil Central Bank Resolution 522. Translate regulatory requirements into operational processes, implement real-time, risk-based monitoring, manage alerts and escalations, produce governance and regulatory reports, and drive cross-functional delivery with Risk, Technology, Operations, Compliance, and Legal.

Lead UX strategy and a multidisciplinary design team for American Express Digital Labs. Define design vision, principles, AI-driven interaction patterns, and scalable design systems; partner with product, engineering, and business stakeholders; manage agencies and budgets; mentor designers; drive research-informed, accessible, and AI-enabled product experiences across web and mobile.

Support PMO activities for an Oracle Cloud Finance transformation by tracking milestones, risks, issues, and dependencies; preparing status reports, dashboards, and communications; coordinating meetings and stakeholders; documenting processes and adoption; and performing ad-hoc analysis to support program execution.

Lead controllership activities for AEBC India: prepare and review RBI returns, month-end accounting, regulatory and statutory audit inputs, P&L/BS deep dives, variance analysis, governance reporting, and resolve complex accounting and reporting issues.