Jobs at American Express

Lead vision and roadmap for data products, translate business goals into technical requirements, partner with data and technology teams to build data solutions, manage large datasets, strengthen data governance and compliance, drive documentation and stakeholder communication, and ensure data quality and platform performance.

Lead the vision and strategy for data-driven experience capabilities in the global acquisition experience platform, managing a team of product managers and collaborating across functions to enhance customer onboarding experiences.

The Sales Governance Executive monitors compliance and risk in sales operations, conducts oversight activities, identifies risks, and produces governance reports to enhance control effectiveness.

The Financial Systems Analyst I executes change management activities and supports Oracle Cloud implementation through user engagement, training, and testing coordination.

The role involves developing campus hiring strategies, managing recruitment processes, building relationships with educational institutions, and analyzing recruitment metrics to support American Express's early career talent pipeline.

Responsible for developing risk strategies for deposit products, managing limit assignments, analyzing data, and collaborating with cross-functional teams to mitigate fraud risk and enhance portfolio growth.

The Financial Systems Analyst I conducts analysis on business processes for Oracle ERP migration, gathering requirements, ensuring effective implementation, and applying Agile methodologies.

Lead and execute ERM/Operational Risk audits end-to-end, serve as Auditor-in-Charge on engagements, develop test plans and reports, analyze findings, guide remediation, coach audit staff, collaborate with stakeholders and regulators, and use data analytics/AI to strengthen risk assessments and controls.

Build and maintain Credit Authorization regression suite on mainframe (TPF) and distributed platforms. Contribute to regression test automation using Assembler and Java, collaborate with cross-location teams, work with stakeholders to analyze requirements, and identify opportunities to adopt new technologies to improve release quality.

Lead executive reporting, governance, and quality management for Issues & Events operational risk. Oversee metric methodologies, data integrity, automation, process controls, audit readiness, and a team of managers and analysts to deliver executive insights and strengthen operational risk controls.

Lead end-to-end delivery of cross-functional digital payments products and programs. Partner with product, technology, finance, and compliance stakeholders to define strategy, drive Agile/SAFe delivery, ensure quality, compliance, clear communications, and continuous improvement while mentoring teams to increase predictability and outcomes.

Lead product strategy for AI-powered personalization and recommendation capabilities. Define requirements, partner with Data Science and Engineering to build, test, launch and optimize models, monitor performance, run experiments, prioritize enhancements using analytics, and communicate results to stakeholders while ensuring scalability, compliance and strong customer experiences.

Monitor and maintain enterprise technology systems and network infrastructure, perform routine maintenance and backups, respond to incidents and end-user requests, configure hardware and software, troubleshoot network and connectivity issues, document configurations and procedures, implement resiliency and security best practices, analyze incident trends and perform root-cause analysis to implement permanent resolutions.

Support personalization capabilities across digital experiences: translate partner requirements into user stories, own feature delivery, lead pre/post-launch testing, partner with Analytics to measure value, create executive presentations, and evolve platform capabilities.

Support the RRTC leadership team with strategic initiatives, presentations, budgeting, and talent management while collaborating across various departments.

Build GenAI-driven and automated workflows for finance and operations using LLMs, Python, SQL, and Microsoft Power Platform. Collaborate with stakeholders to identify automation opportunities, develop, deploy, monitor, and document scalable, compliant solutions that improve reconciliations, reporting, analytics, and operational efficiency.

Responsible for performance testing solutions, creating test strategies, optimizing software performance, analyzing results, and collaborating with teams to improve application reliability and scalability.

The role focuses on selling premium financial products, building long-term client relationships, and achieving commercial goals through negotiation and problem-solving skills.

The Financial Systems Analyst I analyzes business processes on Oracle Hyperion, translating requirements into specifications, and supports migration to Oracle Fusion applications using Agile methodologies.

The Associate, Tech Ops Support monitors system performance, resolves incidents, manages asset lifecycle in data centers, and collaborates with teams to maintain quality standards and improve services.