Jobs at Marriott Vacations Worldwide

Provide administrative support to Sales & Marketing: data entry, auditing, reporting, filing, database and spreadsheet maintenance, message handling, payroll assistance, and customer/associate communication. Maintain confidentiality, follow policies, support coworkers, and perform light physical tasks while working a flexible schedule including nights, weekends, and holidays.

Sell vacation ownership experiences to owners and prospects: answer questions, follow up leads/referrals, provide pricing/property information, promote offers, maintain customer records, and support guest experience and team goals.

Lead development and execution of marketing strategy to generate tours and meet goals. Manage tour flow, guest experience, vendor relationships, budgets, reports, and cross-functional alignment with sales. Recruit, coach, and develop marketing teams, design incentive programs, and ensure compliance with marketing regulations.

Direct and execute all property marketing strategies to maximize revenue. Lead and develop the marketing team, produce marketing collateral and website updates, manage departmental budget and revenue-management tools, support sales initiatives and cross-promotional activities, and handle HR duties including hiring, training, performance management, and employee relations.

Provides administrative and organizational support for the department: data entry, filing, correspondence, guest/telephone service, document preparation, office equipment operation, and maintaining confidentiality and professional appearance.

Sell vacation ownership by greeting guests, presenting approved materials, explaining pricing/terms, closing sales to meet performance targets, providing customer service, attending training, and participating in team meetings and coaching.

Make outbound and inbound calls to promote preview-package sales and tours, verify eligibility, overcome objections, upsell, check availability, update lead systems, meet targets, provide call monitoring and coaching, follow policies, and support team operations.

Front-line sales and guest-relations role promoting Marriott Vacation Club International. Provide concierge assistance, resolve guest issues, uphold brand standards and quality assurance, work collaboratively with colleagues, follow policies, maintain confidentiality and professional appearance, and use company computer systems (MOOD, Outlook, Word, Excel).

Engage guests at Marriott Vacation Club properties to present and sell specially priced trial ownership packages, exceed sales goals, and provide high-level customer service and follow-up.

Engage hotel guests to schedule and qualify sales presentations for Marriott Vacation Club, provide elevated customer service, meet eligibility requirements, and drive presentation volume and sales goals.

Invite and schedule OPC-qualified customers to sales presentations, sell preview packages to absent customers, explain premium gifts, handle on-site guest inquiries, meet performance targets, and perform other assigned tasks to support OPC marketing and sales efforts.

Provide owner and guest support by answering questions, verifying and processing contract paperwork, maintaining contact records, advising sales on contract issues, following up on contract status, and using sales techniques to maximize revenue while maintaining guest loyalty and company standards.

Sell vacation ownership and guest experiences by answering owner questions, following up on leads and referrals, monitoring satisfaction, promoting offers, maintaining customer records, and supporting team and company standards.

Sell timeshare ownership by conducting consultative presentations, closing contracts, processing paperwork, and maintaining owner relationships. Use referrals and leads, demonstrate product tours (including virtual), explain financing, and follow up to generate reloads and referrals. Must maintain required real estate licensing and meet performance and attendance expectations.

Serve as a Sales Executive Trainee selling vacation ownership experiences: respond to owner inquiries, follow up on leads/referrals, provide pricing and property information, contact owners for promotions and referrals, maintain customer records, and uphold guest experience and company standards.

Greet guests, support sales presentations, monitor childcare activities and respond to emergencies per procedures. Provide refreshments, log site marketing premiums, promote brand, meet sales and volume goals, follow safety and company standards, and work flexible schedules including weekends and holidays.

Support internal audit and finance team operations by assisting with day-to-day tasks, data gathering and analysis, project support, documentation of procedures and findings, attending meetings, and communicating insights to team members and stakeholders.

Manage and supervise property engineering and maintenance operations, including HVAC, refrigeration, plumbing, electrical, and life-safety systems. Oversee preventative maintenance, repair work orders, equipment purchases, staffing, training, and 24/7 emergency response to ensure facility standards and guest satisfaction.

Coordinate contracting activities for architecture and construction projects: track contract requests, prepare and circulate contract documents, coordinate vendor setups and insurance certificates, liaise with Project Managers and Accounting, maintain SOP-compliant documentation, and resolve contract and invoicing issues.

Use consultative sales techniques to convert prospects to purchasers, present property and virtual tours, complete and notarize contracts, explain financing, maintain owner relationships, pursue reloads/referrals, and manage customer service and follow-up.