Marketing Communications Manager (On- Site Stamford)

JOB SUMMARY
This position is responsible for planning, execution and analysis of multiple marketing communication projects and programs.
This role is on-site, Stamford (combination of 4 days in-office and 1 remote day).
MAJOR DUTIES AND RESPONSIBILITIES

• Manage project details, data collection, reporting and communication to successfully drive project efforts
• Support project management processes and methodologies to ensure assigned projects are delivered on time, within budget and meet high quality standards and Leadership expectations using the appropriate tools.
• Lead cross-functional team to design and implement customer support collateral and communications
• Partner with Product team on development of communication campaigns
• Focus on segmentation and personalized messaging to deliver relevant, timely selling points and/or product education
• Build communication and experience journey for complex product related initiatives
• Partner with Marketing Research, Customer Operations and Product teams to design surveys, capture quantitative customer insights and understand competitive landscape to shape communication and CX strategies
• Create project summaries for executive review, taking complex information and presenting in a concise, digestible view
• Facilitate data needs for execution
• Leverage a variety of tools including Microsoft Office Suite and Tableau to track key program performance metrics and identify trends
• Deliver data-driven presentations; clearly articulate findings in written reports and PowerPoint decks using charts, graphs, tables, maps and other exhibits.
• Ad hoc reporting and analysis as needed
• Create POs and track expenses
• Assist with special projects that may be assigned

REQUIRED QUALIFICATIONS
Required Skills/Abilities and Knowledge

• Ability to read, write and speak the English language to communicate with employees, customers, suppliers, in person, on the phone, and by written communication in a clear, straight-forward, and professional manner
• Ability to prioritize and organize effectively and manage multiple projects and assignments
• Ability to develop strong working relationships with peers and project members
• Excellent critical thinking skills
• Proven ability to perform effectively in a fast-paced environment
• Advanced Excel/ PowerPoint skills
• Ability to analyze and interpret data
• Knowledge of data analysis, and related functions

Required Education
BS/BA in Marketing or related field or equivalent work experience
Required Related Work Experience
7+ years managing projects/ execution
WORKING CONDITIONS

• Office environment
• Schedule: Full time. This position is eligible to work in a hybrid work model (combination of 4 days in-office and 1 remote day)

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MCU500 2024-37852 2024
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