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At Infobip, we dream big. We value creativity, persistence, and innovation, passionately believing that it is through teamwork that we can all reach greater heights.
Since 2006, we have been innovating at the edge of technological possibilities and are now shaping global communications of the future. Through 75+ offices on six continents, Infobip’s platform is used by almost 80% of the population, making it the largest network of its kind and the only full-stack cloud communication platform globally.
Join us on our mission to create life-changing interactions between humans and online services with new and unseen solutions.
We’re on the lookout for an analytical and detail-oriented Market Intelligence Intern to join our team at Infobip. In this role, you’ll assist in gathering and analyzing market and competitive intelligence to support our organization’s decision-making process. You’ll gain an understanding of the company’s product offerings, learn about the market, and contribute to creating impactful reports that aid in strategic direction and market positioning.
Key Responsibilities:
- Firm-specific Knowledge:
Gain a thorough understanding of Infobip’s business model and key profitability levers. - Market Research and Analysis:
Assist in gathering data on market trends, customer behavior, and the competitive landscape under supervision.
Analyze industry reports, market data, and economic indicators to identify key insights and trends. - Data Integration:
Support in updating and managing data sources used for strategic insights and decision-making. - Modeling & Forecasting:
Support the development and maintenance of market models to forecast future market conditions and business opportunities. - Market Intelligence Reports:
Help compile data and create initial drafts of intelligence reports under guidance.
Conduct competitor analysis to understand their value proposition, market presence, and strategic direction. - Strategic Insights and Reporting:
Assist in preparing reports and presentations that translate complex data into clear and actionable insights for senior management and stakeholders. - Collaboration and Communication:
Work closely with other teams to ensure alignment and leverage market intelligence for business planning. - Performance Tracking:
Assist in tracking KPIs related to market intelligence activities. - Process Optimization:
Contribute to process improvement initiatives. - Project Management:
Assist in managing small, defined parts of projects under close supervision. - Using Technology:
Learn to utilize advanced tools and software for data collection, analysis, and reporting.
More about you:
- You are available to start with the internship on 10th February 2025.
- You hold valid student rights from "Studentski Centar" throughout the entire internship period (6 months).
- You are pursuing a Bachelor’s or Master’s degree in economics, business, or a related field within the social sciences or STEM
- You have a keen interest in market research, strategy, and analysis.
- Knowledge of Office suite.
- You possess task management, organizational, and analytical skills.
- You have excellent writing, research, and communication skills.
- You are curious, solution-oriented, and proactive.
- You are fluent in English – both written and spoken.
Internship timeline:
- CV screening & 1st interview (during December)
- Recruitment task (home assignments) (During December & January)
- Final interviews and selection process feedback (January)
- Start of the internship program (1 week orientation in Zagreb Infobip campus) - February 10th
- End of the Internship program (August)
When you become a part of Infobip you can expect:
- Orientation week with all interns and a personalized onboarding plan.
- Mentor and team support.
- Being a part of a growing company in a growing industry – we challenge you not to grow!
- Work with people from all over the world. We put the “global” in globalization.
- Possibility to stay on after the internship, depending on your performance and business needs.
Why choose an internship at Infobip?
- Paid internship program.
- Travel allowance as per the city of work.
- Free lunch.
- Free snacks and beverages.
- Social events.
- Internal trainings.
- Free access to the Udemy platform.
- Internship welcome package.
- Referral bonus.
- Equipment.
- On-site amenities.
If you haven’t already, visit our landing page for more details, which you can find at the link.
Infobip employees are people with diverse backgrounds, characteristics, and experiences that share the same passion and talent that helps us achieve our mission. That's why Infobip is committed to creating a diverse workplace and is proud to be an equal-opportunity employer.
All qualified applicants will receive consideration for employment without regard to race, color, ancestry, religion, age, sex, sexual orientation, gender, gender identity, national origin, citizenship, disability, veteran status, or any other part of one's identity.
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What We Do
HIRING NOW! Infobip helps businesses build connected experiences across all stages of the customer journey. Accessed through a single platform, Infobip’s omnichannel engagement, identity, user authentication and contact center solutions help businesses and partners overcome the complexity of consumer communications to grow business and increase loyalty.
We work with large organizations, including seven of the world’s 10 biggest brands, across sales and marketing, operations, human resources, IT and security, and customer service. Our mobile engagement solutions help optimize operational functions, enhance internal and external communications, improve customer experiences, reduce support costs, generate new revenue, and gain a competitive advantage.
Whether two-factor authentication for high-tech retailers, emergency alerts for global giants, or mobile-giving solutions for large charities, Infobip offers the scale, service flexibility, reliability, and heritage to provide interactive solutions for today and in the future.
Companies choose Infobip for our domain expertise, service flexibility, demonstrated performance and reliability, global scale, and corporate maturity.
Why Work With Us
We work with some of the biggest enterprises in the world to make their customers’ lives better. But we’re small enough that every person counts. We’ve got a passion for our technology to rival any start-up. Our people are the best and most professional in the world. But we’re a suits-and-bureaucracy free zone.
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