At Montage International, we are doing something different, something exciting and it takes passionate people to bring our vision to life. We have built a culture that leads with the important notion we live by every day; do what you love. If this resonates with you, we look forward to receiving your application.
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Yacht Club Attendant
SUMMARY
The Yacht Club Attendant position will assist the Rooms leadership team in providing exceptional experiences to our guests. The focus of the role will be to engage guests throughout the hotel and marina, and manage the full-cycle guest luggage experience. This role will contribute to the organization as an active business partner that is responsible for supporting the company's goals, objectives, vision, mission, and values.
ESSENTIAL FUNCTIONS
Job duties include; although are not limited to:
- Assisting with full-cycle guest luggage program including assisting guests and their items to and from the marina and vessels
- Facilitating hotel room orientations, delivering amenities and other items to guest rooms as needed
- Working knowledge about hotel rooms, services and features and relaying information to guests
- Duties may also include driving hotel vehicles off property short distances for guest drop-offs and pick-ups or as requested for item retrievals
- General guest requests
- Perform other duties as required
QUALIFICATIONS
- Minimum of two years’ experience in customer service
- Must be able to speak, read, write and understand English, the primary language used in the workplace
- High School Diploma or equivalent
- Luxury hotel experience preferred
- Prior Bell position experience preferred
PHYSICAL REQUIREMENTS
Must be able to stand and exert well-paced mobility for up to 6 hours in length. Must have the ability to bend, squat and lift up to 60 lbs., including, but not limited to, luggage, guest items and bags on a regular and continuing basis. Must be able to push and pull carts and equipment weighing up to 250 lbs. on a regular and continuing basis. Must be able to bend, stoop, squat and stretch to fulfill cleaning tasks. Requires grasping, writing, standing, sitting, walking, repetitive motions, bending, climbing, listening and hearing ability and visual acuity.
In the United States we are proud to be an EEO employer M/F/D/V. We maintain a drug-free workplace and perform pre-employment substance abuse testing.
Skills Required
- Minimum of two years of customer service experience
- Ability to speak, read, write, and understand English
- High School Diploma or equivalent
- Luxury hotel experience
- Prior Bell position experience
- Ability to stand and maintain well-paced mobility for up to six hours
- Ability to bend, squat, lift up to 60 pounds, and push or pull equipment weighing up to 250 pounds
- Ability to perform repetitive physical tasks, including walking, climbing, grasping, and stretching
- Ability to pass pre-employment substance abuse testing
What We Do
Montage International is an ultra-luxury hospitality management company founded by Alan J. Fuerstman. It encompasses a distinctive collection of hospitality brands, including the ultra-luxury brand Montage Hotels & Resorts and the luxury hospitality brand Pendry Hotels & Resorts, as well as Montage and Pendry Residences and the management of some of the country's premier golf courses and clubs.
