Manufacturing Operations Supply Project Manager

Meet The team

Globally, the manufacturing operation team ensures that the product can be built at scale, at the right cost, with the required quality, and delivered to the right place at the right time.

In Brazil the local team covers not only the core operational activities like Supply Chain & Fulfillment, Cost Management, quality and compliance, but also some specific country unique activities such as demand planning, government affairs, customer and sales relations and other processes related to our region

The team is a fun, diverse and highly engaged group, dedicated to driving innovation and continuously optimizing our operational performance.

Your Impact

Lead cross-functional projects across government affairs, regulatory compliance, and partner ecosystems to strengthen sales and customer relationships.

Drive S&OP integration by aligning demand forecasts with local manufacturing capacity to ensure operational success.

The Manufacturing Operations & Fulfillment Project Manager serves as a senior interface for manufacturing partners and is accountable for the end-to-end execution of customer order fulfillment within a complex regulatory environment. This role integrates strategic material planning, including inventory optimization and procurement—with operational oversight of the production cycle. The incumbent coordinates cross-functional collaboration to ensure cost-effectiveness, quality standards, and strict adherence to delivery milestones and local regulatory requirements, specifically within the Brazilian market.

Key Responsibilities

• Local manufacturing interface: Focal point for customers and sales, bridging communication to our CM and local team. Accountable for business requirements, factory visits and enhancement of the overall Customer Experience (CX).
• S&OP Integration: Lead and participate in Sales and Operations Planning (S&OP) cycles to align supply chain capacity with demand forecasts and provide the inputs to the demand planning system, ensuring operational readiness and financial alignment.
• Data-Driven Decision Making: Use data analytics to troubleshoot operational issues, evaluate Engineering Change Orders (ECOs), and lead all aspects of Excess and Obsolete (E&O) inventory to minimize financial impact.
• Manufacturing Partner Coordination: Act as the lead liaison with manufacturing partners to ensure alignment of capacity, quality standards, production schedules, distribution center (SLC), scorecards and contracts, also extended to local suppliers.
• Regulatory Compliance & Trade Facilitation:
  • PPB (Processo Produtivo Básico): Ensure all manufacturing processes align with the Basic Productive Process (PPB) requirements to maintain fiscal and regulatory standing.
  • HTS/NCM Management: Manage Harmonized Tariff Schedule (HTS) and NCM (Nomenclatura Comum do Mercosul) classifications to ensure accurate import/export documentation and compliance.
  • External Liaison: Act as the main point of contact ABINEE (Associação Brasileira da Indústria Elétrica e Eletrônica) to monitor regulatory changes and represent company interests in industry discussions.
• Process Improvement: Lead or actively participate in ongoing initiatives to enhance supply chain efficiency, capacity management, and process control.

Minimum Qualifications

• Bachelor’s degree in Industrial Engineering, Planning Operations, Business Management, or equivalent professional experience in the electronics manufacturing industry.
• 10+ years of experience in Manufacturing Supply Chain management, with specific exposure to complex regulatory environments and regional trade compliance.

• Proficiency in Enterprise-wide supply chain systems. Strong knowledge of procurement terminology (e.g., ROP execution, supply-demand reviews).

• Demonstrated experience leading cross-functional stakeholders and influence decision-making at a senior level.
• Deep understanding of Brazilian regulatory frameworks (PPB, NCM) and industry association engagement (ABINEE).
• Proficient in English

Preferred Qualifications

• Good communications skills with clearly data-driven insights to leadership, translating technical supply chain metrics into actionable business narratives.
• Power BI skills
• AI / automation background
• Proficient in Spanish
• MBA or other business-related certification.

At Cisco, we’re revolutionizing how data and infrastructure connect and protect organizations in the AI era – and beyond. We’ve been innovating fearlessly for 40 years to create solutions that power how humans and technology work together across the physical and digital worlds. These solutions provide customers with unparalleled security, visibility, and insights across the entire digital footprint.

Fueled by the depth and breadth of our technology, we experiment and create meaningful solutions. Add to that our worldwide network of doers and experts, and you’ll see that the opportunities to grow and build are limitless. We work as a team, collaborating with empathy to make really big things happen on a global scale. Because our solutions are everywhere, our impact is everywhere. 

We are Cisco, and our power starts with you.