Job description
- Initiate, facilitate, and lead end‑to‑end business process mapping and review workshops to assess current sales and operational workflows and identify digitalization opportunities.
- Conduct detailed analysis of concept notes shared by business stakeholders and convert them into clear, structured Business Requirement Documents (BRDs).
- Collaborate closely with cross‑functional business teams to capture business scenarios, ROI/payback calculations, exception cases, operational challenges, and user requirements.
- Translate business needs into functional specifications, user stories, and acceptance criteria for CRM/ERP or other digital platforms after considering vertical & horizontal integration
- Evaluate existing processes for inefficiencies, manual touchpoints, and compliance gaps, and recommend process enhancements or automation opportunities.
- Support solution design by working alongside technical teams, ensuring that proposed digital solutions align with business objectives and fit the intended process flow.
- Facilitate requirement walkthroughs and sign‑off cycles with business users, process owners, and IT teams.
- Coordinate and support User Acceptance Testing (UAT) by preparing test scenarios, assisting users during execution, and validating defect resolutions.
- Drive change management efforts by training users, explaining new digital processes, and ensuring adoption of updated workflows and systems.
- Monitor post‑implementation performance and utilization, gather user feedback, and work with stakeholders to refine processes and drive continuous improvement.
- Explore usage of new age technologies like AI/ML, Analytics etc. to make the business processes more convinient, flexible & Agile
Qualification and experience
B.E. (Mech) with experience in sales for 3-5 years. Should have flair for digital technologies
Functional / Technical Competencies
- Knowledge of Technical sales, front sales, marketing and aftermarket business processes
- Knowledge of Project Management (Digitalization)
- Knowledge of ERP & CRM functions
Behavioural Competencies
- Planning & Organizing
- Analytical ability
- Pursuation & Conflict management
- Big picture thinking
- Decision making
- Target Orientation
Skills Required
- Bachelor of Engineering degree in Mechanical Engineering
- 3–5 years of experience in sales
- Experience or demonstrated interest in digital technologies
- Knowledge of technical sales, front sales, marketing, and aftermarket business processes
- Knowledge of digitalization project management
- Knowledge of ERP and CRM functions
KSB Company Compensation & Benefits Highlights
The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about KSB Company and has not been reviewed or approved by KSB Company.
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Fair & Transparent Compensation — Pay is considered fair or good in multiple contexts, especially where metal‑industry collective agreements apply. Consistent, on‑time wages and structured tariff pay bolster perceptions of fairness in covered roles.
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Leave & Time Off Breadth — Paid time off is abundant in the United States, with holiday entitlements highlighted as a strong point. This breadth of time off stands out within the overall package.
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Retirement Support — Company pension options and profit sharing are available in Germany, alongside defined benefit and defined contribution arrangements at group level. These programs indicate structured retirement support where they apply.
KSB Company Insights
What We Do
ABOUT KSB KSB is one of the world’s leading suppliers of pumps, valves and related systems. KSB combines innovative technology and excellent service to provide intelligent solutions. This approach means that KSB employees are close to customers on all continents, providing them with pumps, valves and systems for almost all applications involving the transportation of liquids. A comprehensive range of services rounds off this customer-focused portfolio. KSB has been growing continuously since it was founded in 1871. Today the Group has a presence on all continents with its own sales and marketing companies, manufacturing facilities and service operations. More than 15,600 employees generate annual consolidated sales revenue of two billion euros. KSB WORLDWIDE With production plants, sales offices and agents in more than 100 countries, KSB is close to its customers throughout the world. Direct contact with local KSB specialists makes it easier for companies to implement their projects quickly, flexibly and at a high level of quality. KSB IN THE MEDIA www.facebook.com/KSB.Company www.twitter.com/KSBcompany www.youtube.com/user/ksbcompany https://www.instagram.com/ksbcompany/ FROM A SINGLE SOURCE: PUMPS AND VALVES, SERVICES AND SYSTEMS: • Pumps and valves for industrial applications • Comprehensive KSB services and original spare parts • Pumps, valves and systems for building services • Automation and drive solutions • Pumps, valves and systems for renewable energy applications • Slurry pumps for mining, suction dredgers and the oil sand industry • Pumps, valves and systems for water applications • Pumps, valves and systems for waste water applications • Pumps, valves and systems for energy applications
