Manager, Workplace Operations & Experience, CEMEEA

Job Description

At the LEGO Group, every single person is united behind our mission to inspire and develop the builders of tomorrow. Use your imagination and creativity to us develop and continuously improve our facilities to a high level of quality and the overall workplace experience!
Collaborate with leadership, inspire your team, and craft an engaging, people-focused environment. With your strategic savvy and stakeholder skills, you'll drive excellence and innovation.
 

Please note: This role is at Manager level, and we do not support relocation
 

Core Responsibilities

• Responsible for Workplace Operations across the CEEMEA region, ensuring consistent, high-quality service delivery aligned with global standards and local business needs.

• Drive the regional execution of global Workplace Operations priorities in close
  collaboration with the Workplace Operations Leadership Team, securing alignment and adoption across all locations.

• Provide strong and caring leadership to the regional Workplace Operations team, with a focus on well-being, engagement, development, and accountability.

• Ensure operational excellence across all offices by balancing day-to-day delivery with continuous improvement of service delivery models, operational standards, and ways of working, with a strong focus on workplace experience.

• Partner with key internal and external stakeholders to enable a people-focused and business-aligned workplace through strong collaboration and stakeholder management.

• Ensure alignment between operational delivery and financial performance in close collaboration with relevant stakeholders.

• Collaborate closely with global Workplace Operations colleagues to contribute to global standards, share best practices, and support a joined-up global approach.
   

Play your part in our team succeeding

The LEGO Group is continuously developing its global workplaces, workplace design and strategy. We have factories, sales offices and Hubs across the world. At the LEGO Group we always place our employees at the forefront. We are eager to deliver world-class workplace experiences that contribute to an outstanding work-environment, high productivity and great employee wellbeing. Our aspiration is to ensure seamless operation of LEGO® workplaces globally and deliver high-quality employee services and benefits and to foster an environment of engagement and community building by demonstrating our unique spaces and supporting the LEGO Group to retain and attract talent.
 

Do you have what it takes?
The ideal candidate brings strong people leader experience, with the ability to lead, develop and engage teams across locations, including remote leadership. In addition, you show proven experience in managing Workplace Operations within a complex, international organization. Furthermore, we are looking for:

• Solid stakeholder management skills, with the ability to navigate and collaborate
  effectively across a diverse stakeholder landscape

• Strong communication skills, with the ability to convey messages clearly and adapt communication to different audiences

• Operational understanding, including experience with budgeting, financial follow-up, and performance management

• Proactive and solution-oriented mindset, with the ability to balance business and employees need and expectations
   

This role requires some travel – up to 30 days yearly.

• Lead a team of facility professionals • Can work independently with advanced knowledge, tasks are assigned with limited or no explanation • Handling conflicts in negotiation with some guidance • May manage ad-hoc projects or processes with support from senior colleagues

Applications are reviewed on an ongoing basis. However, please note we do amend or withdraw our jobs and reserve the right to do so at any time, including prior to any advertised closing date. So, if you're interested in this role we encourage you to apply as soon as possible.

What’s in it for you?

Here is what you can expect:

Family Care Leave - We offer enhanced paid leave options for those important times.

Insurances – All colleagues are covered by our life and disability insurance which provides protection and peace of mind.

Wellbeing - We want our people to feel well and thrive. We offer resources and benefits to nurture physical and mental wellbeing along with opportunities to build community and inspire creativity.

Colleague Discount – We know you'll love to build, so from day 1 you will qualify for our generous colleague discount.

Bonus - We do our best work to succeed together. When goals are reached and if eligible, you'll be rewarded through our bonus scheme.

Workplace - When you join the team you'll be assigned a primary workplace location i.e. one of our Offices, stores or factories. Our hybrid work policy means an average of 3 days per week in the office. The hiring team will discuss the policy and role eligibility with you during the recruitment process.

Children are our role models. Their curiosity, creativity and imagination inspire everything we do. We strive to create a diverse, dynamic and inclusive culture of play at the LEGO Group, where everyone feels safe, valued and they belong.

The LEGO Group is highly committed to equal employment opportunity and equal pay and seeks to encourage applicants from all backgrounds (eg. sex, gender identity or expression, race/ethnicity, national origin, sexual orientation, disability, age and religion) to apply for roles in our team.

The LEGO Group is fully committed to Children’s Rights and Child Wellbeing across the globe. Candidates offered positions with high engagement with children are required to take part in Child Safeguarding Background Screening, as a condition of the offer.

Thank you for sharing our global commitment to Children’s Rights.

Just imagine building your dream career.

Then make it real.

Join the LEGO® team today.