Manager – VTB Recruitment and Business Support and Management

DUTIES & RESPONSIBILITIES

PARTNER MANAGEMENT

• Coordinate with internal & external stakeholders to support Banca Head in the areas of services, operations, product, projects, new initiatives to drive the business development strategies and execution per agreed plans with the bank.
• To coordinate with Strategy team on the Annual Strategies Plans, ad-hoc plans with the Partner, mutually lead the execution of those strategies internal and external, ensure achieving good business results.
• Assist Banca Head in obtaining market intelligence information to formulate strategies.
• Review business processes and implement new initiatives to enhance productivity and efficiency for the partnership.
• Build strong relationships with partner’s business functions on aiming to activate, build up and maintain a fruitful business relationship with the Partner in solid manner.
• To execute the protocol and meetings with the partner in BAU activities, in coordination with strategy to operate Working Committees, Co-working team meetings with partner and internal in regular timeline.
• Supervise Banca Sales Admin to support internal sales activities:

• Quarterly and monthly reporting on sales activities plans, promotion/demotion/MOC, sales structures, plan of business trip for SM+, other consolidations for sales team to work with internal departments, etc
• Monthly manage other administrative tasks: air tickets, taxi card, accommodations arrangement for SM+ trip, etc.
• Daily proceed payments, invoices, clear cash advance, monthly accrual budget for SM+

• Other duties assigned by the Head of Bancassurance

 RECRUITMENT

• In charge of the entire recruitment life cycle of sourcing, identification, interview preparation and closing process for Partnership Distribution (PD) Sales Channels
• Act as strategic contact point for assigned projects, perform analysis of hiring needs and provide hiring forecast strategies of Sales Channel, drive and support effective staffing to meet business requirements.
• Monitor recruitment plan and keep track, verify recruitment requests from sales team.
• Design, plan and execute sourcing & employer branding activities (referral programs, job sites, career fair, BOP, recruitment campaigns)
• Work strongly with related department to optimize the selection, onboarding process & improve candidate experience.
• Suggest measures for improving employee retention, coordinate with training to improve sales capacity & engagement.
• Oversee recruitment team to work and collaborate effectively, hands-on support and guide the team on daily issues and supervise performance.
• Accountable for key reports/metrics related to headcount, hiring, attrition, budget.
• Ad-hoc projects/ assignments/ tasks required from Head of Bancassurance

C. JOB SPECIFICATION

EDUCATION / TRAINING

• A good bachelor’s degree, majoring in Marketing, Business Administration, Economics, Commerce…
• Language proficiency: Communication
• Fluently in English (both verbal and written).

2.   PROFESSIONAL / TRADE QUALIFICATION

• Preferably obtain some basic life insurance qualifications
• Bachelor in HR or related fields

3.   COMPETENCIES

• Dynamic personality with good ability to interact with different people and levels Strategic and management skills.
• Strong communication skills with ability to communicate confidently at all levels.
• Strong people skills, leadership skills.
• Strong organization skills, creative and proactive in business initiatives and ideas.
• Strong business acumen and problem-solving skills
• Analytics, planning & reporting skills
• Quick adaptability, enthusiasm, sense of responsibility, good at business partnering mindset.
• Ability to work under high pressure.
• High degree of self-confidence, proactive, can-do spirit for improvement & result-oriented

4.  EXPERIENCE

• Work in Insurance / or Banking Industry/or Financial Markets for at least 5 years.
• Relationship Management, Account Management, Operation, Sales and Services Management experience
• At least 3 years of full cycle of Recruitment experience with proven track record in Services/Banking/Insurance or Finance industry
• Proficient in recruitment best practices with organizations with high demands of recruitment

5.   COMPUTER PROFICIENCY

• Reasonable knowledge of Microsoft Excel, PowerPoint, Word and other designing software

6.    KEY WORKING RELATIONSHIP

Internal:

• Within Sales - PD departments and with other departments, namely Actuarial, IT, Finance, Legal and Compliance, Corp Services, Marketing, New Business, Customer Service, Claim etc.

External:

• Bank Partner/ Other business partners.
• Potential new business partners
• Recruitment partners/ vendors

About Manulife and John Hancock

Manulife Financial Corporation is a leading international financial services provider, helping people make their decisions easier and lives better. To learn more about us, visit https://www.manulife.com/en/about/our-story.html.

Manulife is an Equal Opportunity Employer

At Manulife/John Hancock, we embrace our diversity. We strive to attract, develop and retain a workforce that is as diverse as the customers we serve and to foster an inclusive work environment that embraces the strength of cultures and individuals. We are committed to fair recruitment, retention, advancement and compensation, and we administer all of our practices and programs without discrimination on the basis of race, ancestry, place of origin, colour, ethnic origin, citizenship, religion or religious beliefs, creed, sex (including pregnancy and pregnancy-related conditions), sexual orientation, genetic characteristics, veteran status, gender identity, gender expression, age, marital status, family status, disability, or any other ground protected by applicable law.

It is our priority to remove barriers to provide equal access to employment. A Human Resources representative will work with applicants who request a reasonable accommodation during the application process. All information shared during the accommodation request process will be stored and used in a manner that is consistent with applicable laws and Manulife/John Hancock policies. To request a reasonable accommodation in the application process, contact recruitment@manulife.com.

In Office