We are hiring for UX Manager
Role - UX Manager
Experience - 10 -12 Years
Location - Bengaluru(Rajajinagar)
Job Summary
Applied Systems, Inc., a worldwide leader in insurance technology, is currently searching for a UX Manager to lead Applied's India UX team. Applied provides an agency management system and suite of software solutions that help independent insurance brokers in the U.S., Canada, UK, and Ireland better manage customer relationships, sales opportunities, data exchange with carriers, financial accounting, reporting, business processes, and policy and benefits administration. Our passion is making insurance agents into super advisors. The ideal candidate will be obsessed with improving the lives of our users, and building out a team of specialized UX resources that can accelerate that mission.
In this position, you will:
- Manage a team of specialized UX resources including Research Ops, Design System, and Product Design
- Invest in each your direct reports by fostering an environment of learning, providing individualized coaching and professional development that helps them grow their UX skills, and relentlessly focus on achieving top quality work
- Understand, prioritize, and assign incoming work to team members
- Create and manage project plans to provide visibility into UX workstreams
- Execute our UX process using our best practices and known methods; anticipate problems; and proactively engage cross-functional teams
- Accurately estimate team's capacity, prioritize effectively, and deliver on commitments
- Take proactive leadership on projects, driving the triple-diamond process of problem discovery, solution design, and build & go-to-market support
- Own mistakes & learn from them
- Develop a strong understanding of our user's experience through our suite of products and Applied's business goals and strategy, so that your depth of business and product knowledge makes you a trusted, knowledgeable key player
- Represent UX, share updates, and gain buy-in and support from various departments of the company (development, product management, sales, marketing, customer experience, etc.)
- Build trust with PM and other stakeholders by understanding their needs and delivering results consistently and reliably
- Collaborate with our dedicated Design System UX engineers on our Applied & EZLynx Design Systems by leveraging existing components and proposing improvements to the design system
Requirements:
- Bachelor's degree in UX Design, HCI, Business Management, Computer Science, or equivalent work experience
- 5+ years of experience in UX, preferably in a B2B software environment
- 3+ years experience managing a UX team
- Proficient in research, design and prototyping tools
- Demonstrated success coaching and developing team members
- Demonstrated success leading a team to successful outcome achievement
- Effective communicator who can articulate design strategy and execution plans to both teams and leadership
Top Skills
What the Team is Saying
What We Do
Transforming the insurance industry is ambitious, we know. That’s why at Applied, we’re building a team that shows up every day ready to learn, willing to try new things, and driven to deliver innovative software and services that make us indispensable to our customers – all within a culture built on values that make us indispensable to each other, too. At Applied, we have a mission and a vision that guide us, values that anchor us, and a determination to achieve that propels us forward. We push the boundaries of innovation to solve the biggest challenges in insurance – helping us earn the title of indispensable partner from our customers.
Our teammates show up as they are, creating an authentic environment that fosters collaboration, curiosity and connections – and one that doesn’t waste time on the unnecessary confines of corporate bureaucracy or hierarchy. No matter the role or title, you have a voice at the table, space to work hard and achieve, and unending opportunities to be a great teammate.
Why Work With Us
Our commitment to you is simple: when you bring your best, we promise you a place where amazing career moments are made possible.
Gallery
Applied Systems Teams
Applied Systems Offices
Hybrid Workspace
Employees engage in a combination of remote and on-site work.
At Applied, we trust that our people will achieve the outcomes and deliver high-impact results to our customers, in whatever way - hybrid, in-person, or remote - that works best for them.
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