The Role
Lead development and delivery of training and enablement programs focused on medical economics and value-based care. Provide subject-matter expertise on risk adjustment, cost management, network optimization, and contract forecasting. Collaborate cross-functionally with product, engineering, analytics, and customer teams to embed customer workflows into content, improve adoption, and measure training impact.
Summary Generated by Built In
Arcadia is dedicated to happier, healthier days for all. We believe that there is a better healthcare world – one powered by data. Our platform transforms complex, diverse data into a unified foundation for health, helping organizations deliver better care, boost revenue, and lower costs.
We’re a team of fiercely driven individuals committed to making healthcare more sustainable—and we’re looking for passionate people to help us get there.
For more information, visit arcadia.io.
Why This Role Is Important to Arcadia
As Manager, Training and Enablement (Medical Economics expert), you will leverage your extensive, operational, experience in medical economics to tangibly shape some of our newest customer programs. Your expertise in value-based care, medical economics, including risk adjustment, cost management, network optimization, contract forecasting, will directly impact the effectiveness of our training programs, and customer adoption strategies.
What Success Looks Like
In 3 months
- Establish a clear understanding of current Arcadia training programs
- Initiate collaboration with product and customer teams, leveraging your expertise to inform
immediate enablement initiatives - Engage with customer management teams as part of customer engagements efforts
In 6 months
- Implement targeted training sessions addressing specific medical economic topics relevant to
our customers - Build robust relationships with internal stakeholders, embedding a credible customer
viewpoint into ongoing projects
In 12 months
- Maintain a structured and evolving curriculum that addresses emerging customer needs and
platform developments - Demonstrate measurable impact through customer adoption, engagement, and enhanced
internal cross-team knowledge of customer workflows
What You'll Be Doing
- Contribute directly to the development and delivery of training programs that leverage your medical economics expertise, providing customers actionable strategies for risk adjustment, cost management, network optimization, contract forecasting
- Actively participate in and contribute to certification programs, bringing your operational experience to Arcadia’s internal and customer-facing training initiatives
- Serve as an expert resource with extensive knowledge of medical economics related workflows critical to operational success in the context of value-based care
- Partner with Arcadia’s product, development, and data analytics teams to provide credible customer perspectives for enhancing product features and functionalities
- Identify gaps in training and enablement resources, drawing on your customer experience to design impactful programs tailored to medical economics professionals
- Collaborate closely with engineering, support, and professional services teams, influencing the development of training and enablement content based on customer needs
Customer Enablement & Training:
Platform Expertise & Customer Insight:
Continuous Improvement & Content Development:
Cross-Functional Collaboration:
What You'll Bring
- Proven track record in medical economics, with deep expertise in areas such as healthcare analytics and economics, VBC contract management, risk adjustment, network optimization, cost management
- Extensive hands-on experience with systems enabling value-based care operations
- Demonstrated ability to create effective training materials and communicate complex concepts clearly and persuasively
- Strong analytical, strategic thinking, and problem-solving abilities
- Exceptional project management skills and a collaborative, results-oriented mindset
Would Love For You To Have
- Previous experience with Arcadia solutions
- Passion for educating others and enthusiasm for customers' success
- Previous experience in consulting with provider and/or payer organizations on leveraging data to deliver on Value-based care programs
What You'll Get
- Opportunity to shape impactful training programs in a rapidly evolving healthcare environment
- Engagement with cross-functional teams in a mission-driven company transforming healthcare
- Be a part of a mission driven company that is transforming the healthcare industry by changing the way patients receive care
- A flexible, remote friendly company with personality and heart
- Employee driven programs and initiatives for personal and professional development
- Become a member of the talented, energized, diverse and purpose-driven Arcadian Community
About Arcadia
Arcadia.io helps innovative providers and payers across the country transform healthcare to reduce cost while improving patient health. We do this by aggregating large amounts of disparate data, applying algorithms to identify opportunities to provide better patient care, and making those opportunities actionable by physicians at the point of care in near-real time. We are passionate about helping our customers drive meaningful outcomes. We are growing fast and have emerged as a market leader in the highly competitive population health management software market and have been recognized by industry analysts KLAS, IDC, Forrester, and Chilmark for our leadership. For a better sense of our brand and products, please explore our website.
Protect Yourself
If you have concerns about the authenticity of a job offer or recruitment-related communication claiming to be from Arcadia, we encourage you to verify by contacting us directly at (781) 202-3600 and select option 3. For more information, visit our website.
This position is responsible for following all Security policies and procedures in order to protect all PHI under Arcadia's custodianship as well as Arcadia Intellectual Properties. For any security-specific roles, the responsibilities would be further defined by the hiring manager.
Skills Required
- Proven track record in medical economics, including VBC contract management, risk adjustment, network optimization, and cost management.
- Extensive hands-on experience with systems enabling value-based care operations.
- Demonstrated ability to create effective training materials and communicate complex concepts clearly and persuasively.
- Strong analytical, strategic thinking, and problem-solving abilities.
- Exceptional project management skills and collaborative, results-oriented mindset.
- Follow security policies and procedures to protect PHI and Arcadia intellectual property.
- Previous experience with Arcadia solutions.
- Previous consulting experience with provider and/or payer organizations on leveraging data for value-based care programs.
- Passion for educating others and enthusiasm for customer success.
What the Team is Saying
Kelsey
Sr. Manager, Data Quality
Sarah
Senior People Operations Manager
Gary
Engineering Manager
Geo
Director, Engineering
Jacob
Product Specialist
Julie
Talent Acquisition Manager
Mike
Senior Manager, Content
Arcadia Compensation & Benefits Highlights
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Healthcare Strength — Medical, dental, and vision coverage plus life, AD&D, and disability insurance are provided with multiple elements recently employer‑verified. Feedback suggests these core protections are comprehensive and well structured on paper.
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Leave & Time Off Breadth — Flexible or “unlimited” PTO with dedicated sick time and strong remote‑work flexibility is described, with recent employer‑verified PTO details. Feedback suggests the overall time‑off offering is generous relative to common market baselines.
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Parental & Family Support — Fully paid parental leave (around 12 weeks for all new parents) is highlighted, with eligibility extending to spouses, domestic partners, and dependents to age 26. Feedback suggests family support is a clear focus with meaningful paid leave.
Arcadia Insights
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The Company
What We Do
Arcadia is a leading healthcare data analytics platform that helps payers and providers turn complexdata into actionable insights. In turn, payers and providers can focus on what matters most — whether that’s patient outcomes, operational efficiencies, or financial performance. Arcadia partners with many of the nation’s top healthcare organizations and empowers its teams to drive real-world impact through innovation, collaboration, and a shared mission to transform healthcare. For more information, visit arcadia.io.
Why Work With Us
Arcadia is transforming healthcare through data, helping organizations see the full picture of human health and improve outcomes. Our culture celebrates curiosity, collaboration, and growth. We’re passionate problem solvers and lifelong learners driven by purpose, innovation, and a shared commitment to a healthier future for all.
Gallery
Arcadia Offices
Hybrid Workspace
Employees engage in a combination of remote and on-site work.
Arcadia is a remote first company with offices in Boston, MA and Arlington, VA. Employees enjoy the flexibility of working remotely while still having the option to collaborate in person, with teams coming together regularly for onsite gatherings.
Typical time on-site:
Not Specified
