- You will shape the department’s high-level mission while overseeing testing methodologies, tools, and clear reporting of results and other initiatives.
- Design end-to-end tests; including generating a hypothesis, developing KPIs, managing the operational plan and sharing out results.
- Manage cross-functional relationships to ensure testing accuracy and deliver statistically relevant, actionable recommendations.
- Standardize testing frameworks to enable repeatable, scalable execution.
- Lead a small team and create an environment that fosters growth and learning.
- Prepare executive level readouts and strategies including reporting.
Retail Acumen & Analytical Skills
- Strong understanding of store operations and online retail strategy.
- Experience designing and running tests, managing pilots and complex projects from beginning to end, with the ability to translate insights into action.
- Candidate should be extremely organized and able to orchestrate and manage multiple workflows across cross-functional teams.
Collaboration & Leadership
- Proven success managing complex projects across disparate teams. Strong listening skills and the ability to influence without authority.
- The candidate should be analytical, curious, resilient and not afraid of strategic pivots.
Experience & Education
- 7+ years in retail operations, merchandising, testing, strategy, or related field.
- Education – BA/BS degree required, with an emphasis on statistics, data management, supply chain or economics.
- Software knowledge – Advanced skills in Microsoft Excel and Power BI (preferred). Experience working with different testing software. Ability to code or understand code preferred.
- Strong understanding of testing methodologies and statistics.
Top Skills
What We Do
In 1969, Don and Doris Fisher opened the first Gap store on Ocean Avenue in San Francisco. They wanted to make it easier to find a great pair of jeans, and they did. Their denim and records store was a hit, and it grew to become one of the world’s most iconic brands. Today we’re represented in more than 1400 stores in over 40 countries, and online. We have headquarters in New York, London, Shanghai, Tokyo, and, of course, San Francisco. Our unique aesthetic is optimistic cool, elevated American style. Our clothes are crafted with care, with focused attention to thoughtful design. We believe in staying true to our heritage while creating what’s next. Don and Doris Fisher always wanted to “do more than sell clothes.” They wanted to support the people who ran their company, to be active in their communities, and to have a positive impact on the world. Their vision helped transform retail, and we’re still following their lead. We stand for freedom and possibility for all; we champion diverse ideas that transcend generations, geographies and genders.
