Manager, Technology Engineer Manager (Database Platform Engineering)

If you’re passionate about being part of a dynamic organization that enables a Fortune 100 company with nearly $70 billion in annual sales to drive innovation and adopt new technologies that deliver business results, then Nationwide’s Technology team could be the place for you! At Nationwide®, “on your side” goes beyond just words. Our customers are at the center of everything we do and we’re looking for associates who are passionate about delivering extraordinary care.

• Lead, coach, and develop a team of Database Platform Engineers responsible for engineering, automation, vulnerability management, and support of enterprise database platforms 

• Drive the evolution of database platforms through standardization, automation, self-service capabilities, and engineering best practices 

• Partner with architects, application teams, infrastructure teams, and security partners to deliver scalable, resilient, and secure platform solutions 

• Establish and improve platform health measures, service objectives, engineering metrics, and operational insights 

• Support the team during major incidents and complex service events, while driving long-term improvements that reduce toil and increase platform stability 

• Create a culture of ownership, accountability, collaboration, continuous improvement, and product-minded platform delivery 

Job Description Summary

If you’re enthusiastic about delivering secure technology solutions to support a company providing extraordinary care to its customers, then Nationwide Technology is the place for you. Nationwide's industry-leading technology workforce embraces an agile work environment and a collaborative culture to deliver outstanding solutions and results. If that sounds like something you aspire to, we want to hear from you!
The Technology Engineering Manager manages a staff of infrastructure engineers who analyze, design, develop and implement hardware/software. You’ll determine hardware/software systems requirements; lead systems hardware/software design; plan projects; and establish priorities. You’ll also coordinate with other managers to integrate projects with other systems hardware/software. As a people leader, you have responsibility for project deployment, career development, performance management and pay determination. You also may have the opportunity to mentor associates on other teams.

Job Description

Key Responsibilities: 

• Manages a staff that delivers on build and operational (build and run) components for the product(s) aligned to a technology area, such as but not limited to, consulting, managing and development of new products, upgrade/patching efforts, annual budgeting, efficiency efforts, etc. and the function responsible for driving a competitive unit cost through efficient product lifecycle.

• Responsible for applying secure software and systems engineering practices throughout the delivery lifecycle to ensure our data and technology solutions are protected from threats and vulnerabilities.

• Leads a team accountable for product delivery and the first line of defense for risk and security management.

• Assigns and allocates roles, in partnership with the Technology Product Executive, based on capacity and demand (finance, marketing, etc.).

• Responsible for the design, development, modification and implementation of products and processes to aid in the overall product lifecycle and operational metrics.

• Manages a staff who is accountable for product management across platforms (on-premise, off-premise and across premises) by providing engineering support for products/processes to improve productivity and reduce cost.

• Demonstrates user empathy by partnering with user advocates to understand and incorporate user sentiment.

• Understands and manages team skill maturity in context of effective product management.

• Oversees vendor management/relationships and sourcing, in collaboration with Technology Product Manager.

• Drives release cadence and business feature alignment leveraging automation to drive speed and actively drives continuous process improvement activities including Lean, process/product innovation, quality, cost reduction and other initiatives.

• Leads people through guidance and support on the execution of work; management of associates including but not limited to performance management, salary planning, training, development, workforce planning, hiring, and disciplinary actions; and attracts, hires, engages and develops the team through impactful recruitment, coaching and feedback.

• Participates in strategic initiatives/planning for core products including products that cross Technologies.

• Develops and manages project budgets and deployment, including training and development of personnel.

May perform other responsibilities as assigned.

Reporting Relationships: Reports to Director/AVP, Technology Engineering Manager/Technology Product Manager; responsible for direct management of three or more Technology professionals.

Typical Skills and Experiences: 

Education: Undergraduate studies in computer science, management information systems or a related field is strongly preferred.

License/Certification/Designation: Technology certifications or designation are not required, but encouraged (i.e.: AWS, Azure, scripting and development languages, delivery methods, security).

Experience: Eight years knowledge of operational management concepts and techniques. Experience leading multiple teams and assets across various technology platforms. Three years of management experience is preferred. Experience with concepts and solutions: IaaS, PaaS, SaaS and package solutions.

Knowledge, Abilities and Skills: Demonstrated knowledge of project management concepts and techniques. Extensive knowledge of budgeting and financial analysis concepts and techniques. Ability to develop, implement and present application development strategies.

Must have the ability to manage a staff. Must have strong analytical and decision-making skills.  Must possess interpersonal savvy and well-developed leadership ability. Must be able to perform financial and risk analysis. Must possess negotiation skills. Must have strong oral and written communication skills to interact with all levels of associates, senior management and vendors.

Other criteria, including leadership skills, competencies and experiences may take precedence.

Staffing exceptions to the above must be approved by the hiring manager’s leader and HR Business Partner.

Values:  Regularly and consistently demonstrates the Nationwide Values.

Job Conditions: 

Overtime Eligibility: Exempt (Not Eligible) 

Working Conditions: Normal office environment. Non-standard or extended work may be required based on project needs. Some travel may be required.

ADA: The above statements cover what are generally believed to be principal and essential functions of this job.  Specific circumstances may allow or require some people assigned to the job to perform a somewhat different combination of duties. 

Benefits

We have an array of benefits to fit your needs, including: medical/dental/vision, life insurance, short and long term disability coverage, paid time off with newly hired associates receiving a minimum of 18 days paid time off each full calendar year pro-rated quarterly based on hire date, nine paid holidays, 8 hours of Lifetime paid time off, 8 hours of Unity Day paid time off, 401(k) with company match, company-paid pension plan, business casual attire, and more. To learn more about the benefits we offer, click here.

Nationwide is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive culture where everyone feels challenged, appreciated, respected and engaged. Nationwide prohibits discrimination and harassment and affords equal employment opportunities to employees and applicants without regard to any characteristic (or classification) protected by applicable law.

NOTE TO EMPLOYMENT AGENCIES:

We value the partnerships we have built with our preferred vendors. Nationwide does not accept unsolicited resumes from employment agencies. All resumes submitted by employment agencies directly to any Nationwide employee or hiring manager in any form without a signed Nationwide Client Services Agreement on file and search engagement for that position will be deemed unsolicited in nature. No fee will be paid in the event the candidate is subsequently hired as a result of the referral or through other means.

Nationwide pays on a geographic-specific salary structure and placement within the actual starting salary range for this position will be determined by a number of factors including the skills, education, training, credentials and experience of the candidate; the scope, complexity and location of the role as well as the cost of labor in the market; and other conditions of employment. If a Sales job, Sales Incentives, based on performance goals are possible in addition to this range. Note on Compensation for Part-Time Roles: Please be aware that the salary ranges listed below reflect full-time compensation. Actual compensation may be prorated based on the number of hours worked relative to a full-time schedule.

The national salary range for Manager, Technology Engineer Manager : $118,000.00-$222,000.00

The expected starting salary range for Manager, Technology Engineer Manager : $118,000.00 - $178,000.00