Jobs at Nationwide

Leads AI-enabled requirements and quality engineering initiatives within Nationwide’s Developer Experience and Platform organization. The role develops reusable automation patterns for web, mainframe, and desktop applications; improves software delivery, testing, security, and CI/CD practices; provides technical direction; mentors engineers; and coordinates medium-to-large projects across teams. The position is hybrid in Columbus, Ohio, with potential on-call responsibilities.

Analyzes risk for individual applicants and employer group coverage, determines eligibility, and makes underwriting decisions. Processes specialty products and assigned projects, maintains customer and regulatory relationships, recommends underwriting policy updates, and serves as a subject matter expert for junior underwriters. The role requires group benefits and medical underwriting experience, strong analytical and communication skills, and knowledge of insurance products and processing systems.

Manages contact center workforce scheduling, forecasting, capacity planning, agent skilling, vacation and shift bids, and staffing coverage. Analyzes call volumes, productivity, attrition, and resource allocation to develop daily through monthly forecasts. Coordinates training, cross-training, overtime, schedule changes, and workflow automation. Uses Genesys WEM, GAX, and IEX/i360 to maintain staffing systems, audit skills, and recommend solutions to meet service goals.

Investigates, evaluates, negotiates, and resolves complex management liability and specialty insurance claims, including EPL, E&O, and D&O matters. Establishes claim strategies, reserves, and settlements; analyzes coverage, liability, damages, litigation, regulations, and policy language. Provides customer service, advises business partners and underwriters, manages attorneys, identifies claim trends, and mentors team members while serving as a subject matter authority.

Analyzes annuity product and competitor data to monitor competitive positioning, validate rates, identify market insights, and develop recommendations. Maintains competitive intelligence tools and reports, performs statistical and ad hoc analyses, presents findings to leadership, supports data mining and research projects, develops project plans, and trains business partners on tools and processes.

Underwrites highly complex management liability D&O risks for financial institutions by analyzing financial documents, operations, governance, claims, and market conditions. Determines pricing, coverage, terms, exclusions, endorsements, and reinsurance placement while managing territory profitability and loss ratios. Builds broker and client relationships, leads underwriting meetings, handles policy changes, develops programs and forms, audits files for compliance, and trains other underwriters.

Leads technical claims strategy and coverage oversight for Commercial, Excess Surplus, and Specialty lines. Provides guidance on complex claims, litigation, coverage positions, counsel selection, industry trends, training, process improvements, and risk recommendations. Partners with Claims and Underwriting leadership, supports strategic initiatives, resolves complaints, monitors customer satisfaction, and mentors high-potential associates. Requires deep silica claims and litigation knowledge, ClaimCenter expertise, and extensive insurance coverage experience.

Develop, test, debug, document, deploy, and maintain full-stack commercial agribusiness applications, APIs, and interfaces. Apply secure software engineering and DevSecOps practices, support application modernization, troubleshoot issues, and collaborate with experienced team members in an agile environment. The role requires learning application landscapes, data flows, and business processes while delivering assigned software work under guidance.

Investigates and manages workers’ compensation claims across multiple states, determining compensability, benefits, reserves, and appropriate resolution. Responsibilities include communicating with injured workers, employers, medical providers, attorneys, and customers; coordinating medical management and return-to-work efforts; negotiating settlements; managing litigation, Medicare reporting, subrogation, fraud investigations, and recovery opportunities; documenting claim activity; and ensuring compliance with applicable statutes and best practices.

Analyzes, cleanses, transforms, and models data while resolving completeness and quality issues. Reviews Informatica ETL mappings, creates ETL data-mapping documentation, develops complex SQL queries, profiles Teradata data, validates data warehouse mappings, and automates testing with UFT/QTP and Selenium. Tests XML, API, and web-service integrations using SOAP UI and IBM Rational Tester.

Performs life insurance valuation under Statutory, GAAP, and Tax standards. Leads quarterly valuation processes, LDTI and PBR implementation, actuarial modeling, reserve setting, financial reporting, risk analysis, controls, and governance. Collaborates with Tax, Controllership, Pricing, and other business teams; addresses auditor and regulator inquiries; and communicates technical findings to senior finance leaders. The role also supports product pricing, reinsurance analysis, and process improvement.

Designs and develops Java-based business services and APIs using Spring and Oracle. Builds REST and SOAP APIs, performs code and design reviews, models system interactions and domains, migrates APIs to microservices, and maintains CI/CD pipelines with GitHub, Jenkins, Docker, and Kubernetes. The role operates in a hybrid office environment and may require on-call support outside normal hours.

Develop and maintain automated testing solutions across the software delivery lifecycle. Responsibilities include test strategy, framework development, API and UI automation, CI/CD integration, defect analysis, secure software practices, and AI-assisted test optimization. The role collaborates with engineers, product owners, and business stakeholders to deliver reliable software for claims and related workflows, while managing priorities and providing technical guidance.

Configure and operate Semarchy reference data management solutions for product and fund data. Build data loads, integrations, pipelines, APIs, workflows, validation rules, and governed access to Snowflake and other systems. Partner with data owners and stewards on definitions, lineage, metadata, quality, and governance. Monitor data processes, reconcile records, implement testing and security practices, and lead design decisions for scalable data engineering solutions.

Leads end-to-end delivery of technology workstreams and business outcomes, managing dependencies, risks, issues, financials, vendors, contracts, reporting, and stakeholder communications. The role drives agile, Lean, and secure software delivery practices; oversees project and product financials; supports prioritization and value realization; and mentors delivery teams. It requires collaboration with executives, technology leaders, product owners, business partners, and vendors in a hybrid or remote environment.

Analyzes workforce and operational data to improve forecasting, capacity planning, staffing, and service outcomes. Builds reusable datasets, SQL queries, dashboards, reports, and automated analytical processes using SQL, Python, R, and BI tools. Partners with Workforce Management and business leaders to validate data, explain trends, communicate limitations, and deliver recommendations. Supports scenario analysis, data governance, quality practices, and recurring data products while managing complex analytical deliverables.

Owns end-to-end technology project delivery across the Commercial Lines portfolio, translating strategy and business cases into delivery plans. Coordinates Agile teams, stakeholders, platforms, and vendors while managing scope, schedule, costs, risks, dependencies, change, financials, and value realization. The role leads build through stabilization, applies secure engineering practices, tracks delivery metrics, oversees vendors and contracts, and uses automation, analytics, and AI to improve delivery quality and predictability.

Designs, develops, and supports scalable batch and streaming data pipelines, data products, models, API integrations, and data quality frameworks. The role enables analytics, reporting, AI/ML, and operational use cases using Snowflake, AWS, Python, Spark, and advanced SQL. Responsibilities include data governance, security, observability, automated testing, CI/CD, monitoring, troubleshooting, and optimization while collaborating with business, analytics, product, engineering, and data science teams.

Direct technical accounting activities for insurance financial reporting, policy development, regulatory filings, audits, systems initiatives, and complex accounting research. This role advises leadership, interprets GAAP and STAT guidance, responds to regulators and auditors, manages special projects, and may lead accounting professionals. The position requires extensive insurance or financial services accounting experience and operates on a hybrid schedule near 1 Nationwide Plaza.

Handles civil litigation matters from file opening through trial, including case management, legal research, discovery drafting and analysis, medical record review, pleadings, subpoenas, witness and expert coordination, deposition summaries, trial preparation, and attorney support. The role independently manages smaller matters, supports medium-sized cases, communicates with attorneys and clients, and mentors new paralegals. General liability experience is sought, with subrogation and workers’ compensation experience preferred.