Manager, Strategic Communications

Reposted 2 Days Ago
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2 Locations
In-Office or Remote
Senior level
Insurance
The Role
Lead corporate and internal communications, media relations, content and narrative development, integrated campaigns, executive communications, change communications, measurement, and crisis support. Partner cross-functionally to amplify messaging and support business priorities and culture initiatives.
Summary Generated by Built In

The Manager, Strategic Communications supports the development and execution of integrated communications strategies, with a strong focus on public relations, media engagement, and content development. 


This role works closely with senior stakeholders to deliver impactful communications that enhance reputation, support business priorities and strengthen employee engagement.


Responsibilities


1.Corporate Communications & Media Relations

  • Draft press releases, media pitches, media briefs, and announcements
  • Manage day-to-day media relations, responding to queries and coordinating interviews
  • Develop and manage relationships with journalists and media contacts
  • Support execution of key corporate activities, media events, announcements, and campaigns

2. Content Development & Storytelling

  • Own and shape the communication strategy for the assigned business units, ensuring alignment with the organisational reputational and business priorities. 
  • Develop content across internal and external channels (intranet, newsletters, social media, speeches, reports)
  • Translate business priorities into clear, engaging, and audience-relevant narratives
  • Ensure consistency in messaging and brand voice

3. Integrated Communications Campaigns

  • Collaborate with cross-functional teams (HR, Marketing, Business Units) to develop and implement campaigns
  • Support multi-channel communications, including digital and social amplification
  • Ensure alignment across internal and external messaging

4. Executive Communications

  • Advise senior leaders on communications approaches, messaging and industry engagements
  • Propose and identify speaking and thought leadership initiatives

5. Internal Communications & Change Management

  • Develop and execute internal communications that support employee engagement and organisational change
  • Partner with HR and leadership to cascade key messages effectively
  • Support culture-building and transformation initiatives

6. Measurement & Reporting

  • Track and analyse key performance metrics (media coverage, engagement, reach)
  • Support regular reviews and assessments of communications effectiveness
  • Provide insights and recommendations that influence communication strategies and decision-making by senior stakeholders

7. Crisis & Issues Support

  • Support communication responses for complex and sensitive issues;
  • Ensure timely and accurate dissemination of information

Requirements

  • Degree in Communications, Journalism, Political Science or a related discipline 
  • 6–10 years of experience in public relations or corporate communications or journalism
  • Experience in media relations, content creation, and stakeholder engagement 
  • Prior experience in financial services or regulated industries will be an added advantage

Skills Required

  • Degree in Communications, Journalism, Political Science or related discipline
  • 6-10 years of experience in public relations, corporate communications, or journalism
  • Experience in media relations, content creation, and stakeholder engagement
  • Prior experience in financial services or regulated industries
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The Company
HQ: Singapore, Singapore
2,440 Employees
Year Founded: 1970

What We Do

Income Insurance Limited (Income Insurance) is one of the leading composite insurers in Singapore, offering life, health and general insurance. Established in Singapore to plug a social need for insurance in 1970, Income Insurance continues to put people first by serving the protection, savings and investment needs of individuals, families and businesses today. Its lifestyle-centric and data-driven approach to insurance and financial planning puts the company at the forefront of innovative solutions that empowers the people it serves with better financial well-being. Additionally, Income Insurance is committed to being a responsible business that champions the environment and builds stronger communities by supporting financial inclusion, education for youth-in-need and seniors’ well-being. For more information, please visit www.income.com.sg

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