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The Role
Leads an enterprise solution sales team focused on Atlassian’s Service Collection, including Jira Service Management, Opsgenie, and Statuspage. Responsibilities include sales strategy, bookings and forecast ownership, recruiting and coaching, complex negotiations, executive customer relationships, cross-functional go-to-market collaboration, and conveying customer feedback to product leadership.
Summary Generated by Built In
Sales | San Francisco, United States | Remote, Remote | Full-Time
Working at Atlassian
Atlassians can choose where they work - whether in an office, from home, or a combination of the two. That way, Atlassians have more control over supporting their family, personal goals, and other priorities. We can hire people in any country where we have a legal entity.
Overview
At Atlassian, we are on a mission to help our customers compete and win in the modern, digital economy. Our Enterprise Solution Sales team builds and implements effective sales strategies, driving adoption of key products and services among our largest customers.
We are hiring a Manager, Solution Sales Executive to lead a team of experienced Solution Sales Executives focused on our Service Collection - Jira Service Management (JSM), Opsgenie, Statuspage, and related integrations that drive service excellence, incident management, and operational efficiency across Enterprise and Strategic accounts.
In This Role, You Will:
CompensationAt Atlassian, we strive to design equitable, explainable, and competitive compensation programs. To support this goal, the baseline of our range is higher than that of the typical market range, but in turn we expect to hire most candidates near this baseline. Base pay within the range is ultimately determined by a candidate's skills, expertise, or experience. In the United States, we have three geographic pay zones. For this role, our current base pay ranges for new hires in each zone are:
Zone A; 238K- 279KZone B: 215K- 252KZone C: 198K- 232K
his role may also be eligible for benefits, bonuses, commissions, and equity.Please visit
Working at Atlassian
Atlassians can choose where they work - whether in an office, from home, or a combination of the two. That way, Atlassians have more control over supporting their family, personal goals, and other priorities. We can hire people in any country where we have a legal entity.
Overview
At Atlassian, we are on a mission to help our customers compete and win in the modern, digital economy. Our Enterprise Solution Sales team builds and implements effective sales strategies, driving adoption of key products and services among our largest customers.
We are hiring a Manager, Solution Sales Executive to lead a team of experienced Solution Sales Executives focused on our Service Collection - Jira Service Management (JSM), Opsgenie, Statuspage, and related integrations that drive service excellence, incident management, and operational efficiency across Enterprise and Strategic accounts.
In This Role, You Will:
- Lead and develop a team of experienced enterprise solution sellers, exceeding quarterly and annual bookings and OKR targets
- Execute strategic business plans that drive Land & Expand motions for JSM across Enterprise and Strategic customer segments
- Own recruiting, coaching, and performance management of Service Collection SSEs - building a high-performing, accountable team
- Establish team objectives, policies, and KR plans and manage allocated resources
- Handle advanced negotiations at the customer and partner level
- Build and promote strong, long-lasting customer relationships - networking with critical customers and leveraging deep understanding of their unique perspectives
- Distill and define customer-centric strategies for the team, considering department and company objectives
- Partner cross-functionally with Account Executives, Solution Engineers, Channel & Alliances, Advisory Services, Product, and Marketing to optimize the Service Collection GTM motion
- Present sales, revenue, and expense reports with realistic forecasts to senior leadership
- Act as a voice of the field - capturing and synthesizing customer and competitive feedback to shape the JSM product roadmap
- 15+ years of enterprise sales experience in cloud-based software/solutions, with deep expertise in ITSM/ESM/Service Management (ServiceNow, BMC, Ivanti, Freshworks, or similar)
- 6+ years as a sales manager, with proven experience consistently meeting or exceeding targets
- Demonstrated ability to lead complex, multi-threaded strategic deals and coach teams through major obstacles
- Experience displacing legacy ITSM vendors with modern cloud solutions
- Experience in developing strategic sales pipeline.
- Strong executive presence - ability to build and leverage CIO/CTO/VP IT relationships
- Experience working in a matrixed, overlay sales model alongside Account Executives and Channel Partners
- Strong collaboration skills - thrives in a team-selling environment
- BS/MS degree in business, IT, or a related field (preferred)
CompensationAt Atlassian, we strive to design equitable, explainable, and competitive compensation programs. To support this goal, the baseline of our range is higher than that of the typical market range, but in turn we expect to hire most candidates near this baseline. Base pay within the range is ultimately determined by a candidate's skills, expertise, or experience. In the United States, we have three geographic pay zones. For this role, our current base pay ranges for new hires in each zone are:
Zone A; 238K- 279KZone B: 215K- 252KZone C: 198K- 232K
his role may also be eligible for benefits, bonuses, commissions, and equity.Please visit
Skills Required
- 15+ years of enterprise sales experience in cloud-based software or solutions
- Deep expertise in ITSM, ESM, or service management
- 6+ years of experience as a sales manager
- Proven record of consistently meeting or exceeding sales targets
- Experience leading complex, multi-threaded strategic deals
- Experience coaching teams through major obstacles
- Experience displacing legacy ITSM vendors with modern cloud solutions
- Experience developing strategic sales pipelines
- Ability to build and leverage CIO, CTO, and VP of IT relationships
- Experience working in a matrixed, overlay sales model with Account Executives and channel partners
- Strong collaboration skills and experience in team-selling environments
- BS or MS degree in business, IT, or a related field
What the Team is Saying
Tiffany
Engineering Senior Associate, United States
Gautam
Software Engineer, United States
Tygrr
Product Manager, United States
Ashleigh
Frontend Engineer, United States
Jensen
Senior Frontend Software Engineer, United States
Javier
Senior Solutions Engineer, United States
Atlassian Compensation & Benefits Highlights
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Parental & Family Support — Parental support is highlighted through generous paid leave for birthing and non-birthing parents, plus fertility, adoption, and surrogacy benefits. Family-building coverage also includes IVF and fertility preservation.
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Healthcare Strength — Healthcare is described as comprehensive, spanning medical, dental, vision, disability and life insurance, HSA/FSA access, and extensive mental-health resources. Support includes counseling and crisis services.
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Retirement Support — Retirement benefits are noted as a standout feature in the U.S., including a company 401(k) match with immediate vesting. This structure supports long-term savings as part of total compensation.
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The Company
What We Do
Atlassian creates teamwork solutions for high-performing teams. Our portfolio of collaboration and work management software products includes Jira, Confluence, Trello, Loom and Rovo. More than 300,000 businesses worldwide rely on Atlassian’s technology, including 80 percent of Fortune 500 companies. Our solutions support various business teams and they help organizations plan, track, and deliver their biggest ideas together.
Why Work With Us
At Atlassian, we believe we can accomplish so much more together than apart — which is why everything from our tooling — to our distributed workforce — to how our teams are structured is rooted in collaboration. Come join us and help unleash the potential of every team.
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