At Zelis, we Get Stuff Done. So, let’s get to it!
A Little About Us
Zelis is modernizing the healthcare financial experience across payers, providers, and healthcare consumers. We serve more than 750 payers, including the top five national health plans, regional health plans, TPAs and millions of healthcare providers and consumers across our platform of solutions. Zelis sees across the system to identify, optimize, and solve problems holistically with technology built by healthcare experts – driving real, measurable results for clients.
At Zelis, AI is woven into the fabric of how we work. Every associate is expected - and empowered - to partner with AI to challenge the status quo, accelerate innovation, and amplify their impact. This is a place for builders with a growth mindset who act with agility, embrace change, and use modern technology to shape smarter solutions, exceptional experiences, and the future of our industry for our clients, customers, and our culture.
A Little About You
You bring a unique blend of personality and professional expertise to your work, inspiring others with your passion and dedication. Your career is a testament to your diverse experiences, community involvement, and the valuable lessons you've learned along the way. You are more than just your resume; you are a reflection of your achievements, the knowledge you've gained, and the personal interests that shape who you are.
Position Overview
Oversees a small team within the Total Rewards function, ensuring operational excellence in compensation and benefits. Supports the execution of strategic initiatives and contributes to process improvements. Manages day-to-day program administration, resolves escalated employee inquiries, and ensures compliance with policies and procedures. Develops junior team members and fosters collaboration with HR partners.What You’ll Do:
Manage daily operations of compensation and benefits, ensuring timely execution and data accuracy.
Supervise and coach team members on Total Rewards processes, tools, and compliance standards.
Support annual compensation planning, benefits renewals, and wellness program administration.
Ensure adherence to internal policies and external regulations, including documentation for audits.
Collaborate with HR Business Partners and Finance to execute programs and resolve escalated employee inquiries.
Monitor operational metrics and recommend process improvements.
Provide training, support, and development opportunities to team members to ensure high performance and engagement.
Conduct regular performance reviews, provide feedback, and identify opportunities for professional development.
What You’ll Bring to Zelis:
Typically has Bach. +8 yrs.; Masters +6 yrs. Attends company training and regional training in area of expertise. Presents own work to members of department and external consultants and external professional conferences, Collaborates externally
Requires proficiency using AI tools skillfully with an understanding of how to develop/create intelligent prompts and/or agents.
Proven experience in managing teams.
Excellent communication and leadership skills.
Ability to manage multiple priorities and deliver results.
Strong leadership and mentoring capabilities.
Experience managing compensation and benefits operations.
Knowledge of compliance requirements (e.g., ACA, ERISA).
Ability to translate strategy into execution.
Please note at this time we are unable to proceed with candidates who require visa sponsorship now or in the future.
Location and Workplace Flexibility
We have offices in Atlanta GA, Boston MA, Morristown NJ, Plano TX, St. Louis MO, St. Petersburg FL, and Hyderabad, India. We foster a hybrid and remote friendly culture, and all our employee's work locations are based on the needs of the position and determined by the Leadership team. In-office work and activities, if applicable, vary based on the work and team objectives in accordance with Company policies.
Equal Employment Opportunity
Zelis is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.
We welcome applicants from all backgrounds and encourage you to apply even if you don’t meet 100% of the qualifications for the role. We believe in the value of diverse perspectives and experiences and are committed to building an inclusive workplace for all.
Accessibility Support
We are dedicated to ensuring our application process is accessible to all candidates. If you are a qualified individual with a disability or a disabled veteran and require a reasonable accommodation with any part of the application and/or interview process, please email [email protected].
Disclaimer
The above statements are intended to describe the general nature and level of work being performed by people assigned to this classification. They are not to be construed as an exhaustive list of all responsibilities, duties, and skills required of personnel so classified. All personnel may be required to perform duties outside of their normal responsibilities, duties, and skills from time to time.
Skills Required
- Bachelors degree +8 years of experience; Masters +6 years
- Proficient in using AI tools and developing intelligent prompts
- Proven experience in team management
- Excellent communication and leadership skills
- Ability to manage multiple priorities and deliver results
- Experience managing compensation and benefits operations
- Knowledge of compliance requirements (e.g., ACA, ERISA)
- Ability to translate strategy into execution
Zelis Compensation & Benefits Highlights
The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about Zelis and has not been reviewed or approved by Zelis.
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Healthcare Strength — Health coverage spans medical, dental, vision, life and disability, telehealth, mental‑health resources, and inclusive options such as women’s health and gender‑affirming care. The breadth and inclusivity of coverage position healthcare as a strong component of the package.
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Leave & Time Off Breadth — Flexible time off with paid holidays and paid parental leave for all parents are highlighted, alongside meeting‑free Wednesday afternoons. Unlimited or flexible PTO is described as honored in practice, though application can vary by team and location.
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Flexible Benefits — Hybrid/remote options, home‑office setup support, a Lifestyle Spending Account, tuition reimbursement, and volunteer time off provide meaningful flexibility and lifestyle value. Flexibility in where and how work is done is emphasized across the offering.
Zelis Insights
What We Do
As a leading healthcare payments company, we price, explain and pay for care on behalf of payers, providers, and healthcare consumers. Zelis was founded on a belief there is a better way to determine the cost of a healthcare claim, manage payment-related data, and make the payment because more affordable and transparent care is good for all of us. We partner with over 700 payers, 1.5 million providers, and millions of members -- enabling the healthcare industry to pay for care, with care. Zelis brings adaptive technology, a deeply ingrained service culture, and an integrated pre-payment through payments platform to manage the complete payment process.
