Jobs at Zelis

The DRG Operations Analyst supports Expert Claims Review operations, manages claims, assists with training, ensures adherence to client requirements, and oversees ECR processes.

The Senior Technical Program Manager will lead large-scale IT transformation initiatives, manage cross-functional teams, and drive cloud and infrastructure modernization across the organization.

Design, develop, test, deploy, and maintain backend systems; provide operational leadership; mentor engineers; and collaborate to create scalable solutions.

Administer and maintain the Snowflake data platform: manage accounts, access controls, performance optimization, monitoring, backups, and support data teams to ensure secure, reliable data availability.

Serve as a Payment Integrity subject-matter expert supporting sales and client management. Provide pre- and post-sales engineering, proposal content, product demonstrations, data analysis, training, and implementation support to drive revenue, identify upsell opportunities, and ensure product performance and client satisfaction.

Lead global engineering teams for S365 and SmartShopper, partner with Product and Architecture to deliver scalable cloud solutions, drive modernization and operational excellence, mentor managers and senior engineers, and establish engineering standards, roadmaps, and metrics to improve delivery, reliability, and performance.

Design, architect, implement, automate, and secure enterprise network infrastructure across on-prem, cloud, and hybrid environments. Lead network modernization, manage Palo Alto and Cisco platforms, design AWS networking and hybrid connectivity (e.g., Megaport), drive automation with Python/Ansible/Terraform, implement Zero Trust strategies, and mentor engineering teams.

Design and develop dashboards and reporting solutions using the Microsoft BI stack and Snowflake. Write and optimize complex SQL, build and maintain data models, translate business needs to technical deliverables, support Agile development, test and validate reports, ensure data accuracy and performance, and research BI best practices to evolve POC dashboards into production analytics.

Work with business stakeholders and technology teams to elicit, document, and validate business and functional requirements, define current and future state processes, create user stories and acceptance criteria, support Agile delivery, testing, integrations, and maintain documentation in Confluence.

Lead U.S. healthcare product vision and roadmap, translate stakeholder requirements into prioritized backlog items, drive feature definition and releases, ensure HIPAA and regulatory compliance, apply provider network and member engagement expertise, and lead agile ceremonies to deliver value with development and QA teams.

The Strategic Client Executive manages key client relationships, drives revenue growth, and ensures client retention and satisfaction through effective communication and strategic planning.

Lead enterprise learning strategy, governance, and budget to build leadership, AI fluency, digital skills, and compliance training. Advise executives, run executive coaching, scale L&D frameworks globally, measure ROI, and maintain a high-performing L&D team to support succession, workforce readiness, and cultural transformation.

Lead and scale the Solution Advisor function for Pricing Solutions, define operating model and engagement framework, design and validate complex multi-product deals, align cross-functional stakeholders (Product, Sales, Legal, Ops), ensure contracting and delivery integrity, drive client expansion and measurable revenue outcomes, capture market insights for product improvements, and serve as escalation lead for high-risk client issues.

Lead end-to-end relationships for high-value strategic accounts to drive retention and revenue growth. Develop account strategies, run quarterly business reviews, identify upsell/cross-sell opportunities, resolve complex issues, analyze market trends, collaborate cross-functionally, and mentor junior account managers.

Manage network partner relationships, ensure retention and revenue optimization, analyze network utilization, and coordinate implementation tasks.

The Senior Software Engineer will design, develop, and maintain backend services, ensuring system reliability and improvement. This role involves hands-on work across the stack and mentorship of other engineers.

Design and maintain backend systems, influence technical direction, ensure scalability and reliability, mentor engineers, and improve engineering practices.

Oversee a team in Total Rewards, ensuring operational excellence in compensation and benefits, managing daily operations, and supporting strategic initiatives while developing junior team members.

Design and operate backend systems, influence technical direction, improve practices, and mentor engineers while ensuring software scalability and reliability.

The Client Business Analyst will analyze and present data for clients, monitor performance metrics, and support product implementation and revenue optimization activities.