Manager, SMB Account Management

Posted Yesterday
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Hiring Remotely in Lahore, Punjab, PAK
In-Office or Remote
Mid level
Artificial Intelligence • Fintech • Hardware • Information Technology • Sales • Software • Transportation
Unlock the potential of the physical economy.
The Role
Lead and scale a global SMB Account Management team selling Motive products to existing business customers. Own revenue and bookings targets, pipeline management, forecasting, sales execution, coaching, performance metrics, upsell and cross-sell activities, negotiations, and complex deal support. The role is primarily remote with occasional travel to Motive offices in Islamabad or Lahore.
Summary Generated by Built In

Who we are:

Motive empowers the people who run physical operations with tools to make their work safer, more productive, and more profitable. For the first time ever, safety, operations and finance teams can manage their drivers, vehicles, equipment, and fleet related spend in a single system. Combined with industry leading AI, the Motive platform gives you complete visibility and control, and significantly reduces manual workloads by automating and simplifying tasks.

Motive serves nearly 100,000 customers – from Fortune 500 enterprises to small businesses – across a wide range of industries, including transportation and logistics, construction, energy, field service, manufacturing, agriculture, food and beverage, retail, and the public sector.

Visit gomotive.com to learn more.

About the Role

As a Manager, SMB Account Management, you’ll have the opportunity to work with Motive’s largest volume of customers, who collectively represent the majority of Motive’s revenue stream. Our technology solutions create efficiencies and drive revenue growth for businesses in the physical economy—trucking, freight & logistics, construction, oil and gas, local delivery/services, and more.

We’re looking for a seasoned sales leader who is driven, an exceptional communicator, and a strong people manager. In this role, you will scale and manage a global team of SMB Account Managers, guiding them to achieve monthly and quarterly revenue targets by selling Motive’s products and services into existing SMB customer accounts. While this role is primarily remote, you’ll oversee day-to-day operations of the SMB Account Management team and should be willing and able to travel occasionally to one of our Pakistan offices (Islamabad or Lahore).

What You’ll Do
  • Lead and exceed bookings and revenue targets through a team of SMB Account Executives who focus on growing existing customer accounts.
  • Define inbound/outbound appointment and pipeline targets, ensuring consistent execution, accountability, and performance metrics (KPIs).
  • Drive consistent execution of Motive’s sales playbook, collaborating with sales operations to align CRM processes, training, and coaching programs.
  • Coach and measure the team’s effectiveness in prospecting, qualifying, selling, and closing upsell or cross-sell opportunities with SMB customers to achieve quota.
  • Oversee disciplined pipeline planning, ensuring accurate forecasts and clear deal status for leadership visibility.
  • Leverage Motive’s portfolio (VG, Dashcam, Motive Card, new products) in every sales pursuit, emphasizing best practices in negotiation and value-based selling.
  • Regularly review calls and coach Account Executives to continuously improve their sales capabilities, focusing on shorter sales cycles typical in SMB segments.
  • Track, audit, and forecast business performance to leadership, highlighting trends, risks, and opportunities.
  • Step in to support demos and negotiate larger or more complex deals as needed.
What We’re Looking For
  • 4+ years in international sales (US market preferred).
  • 2+ years in sales leadership (plus), ideally within a technology or product-driven company.
  • Proven B2B sales track record with short sales cycles in a fast-paced, highly competitive market.
  • Outstanding contractual and negotiation skills.
  • Demonstrated ability to enforce pipeline management best practices.
  • A self-starter mindset—comfortable taking on ambiguous projects and leveraging resources to drive them to completion.

Creating a diverse and inclusive workplace is one of Motive's core values. We are an equal opportunity employer and welcome people of different backgrounds, experiences, abilities and perspectives. 

Please review our Candidate Privacy Notice here.

UK Candidate Privacy Notice here.

The applicant must be authorized to receive and access those commodities and technologies controlled under U.S. Export Administration Regulations. It is Motive's policy to require that employees be authorized to receive access to Motive products and technology. 

All job postings are for existing vacancies. Please note; some interviews or new-hire training sessions may be held in person at one of our global offices.

Skills Required

  • 4+ years of international sales experience
  • Experience selling into the US market
  • 2+ years of sales leadership experience
  • Experience in a technology or product-driven company
  • Proven B2B sales track record with short sales cycles
  • Outstanding contractual and negotiation skills
  • Demonstrated ability to enforce pipeline management best practices
  • Self-starter mindset and ability to complete ambiguous projects
  • Authorization to receive and access commodities and technologies controlled under U.S. Export Administration Regulations

What the Team is Saying

Laura
Valerie
Angie
Brad
Breanna
Greg
Elle
Elle
Jessica Demarest

Motive Compensation & Benefits Highlights

  • Healthcare Strength Medical, dental, and vision coverage plus free mental‑health support are prominently offered, including access to Lyra Health. The breadth of core health benefits is positioned as a cornerstone of the package.
  • Leave & Time Off Breadth Generous vacation/PTO, local holidays, sick time, and enhanced parental leave are highlighted across company materials. The time‑off framework is presented as flexible and comprehensive.
  • Retirement Support A retirement plan with company match is promoted alongside life and disability insurance. Financial protections and long‑term savings features are emphasized as part of total rewards.

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The Company
HQ: San Francisco, CA
4,000 Employees
Year Founded: 2013

What We Do

Motive builds technology to improve the safety, productivity, and profitability of businesses that power the physical economy. The Motive Automated Operations Platform combines IoT hardware with AI-powered applications to automate vehicle and equipment tracking, driver safety, compliance, maintenance, spend management, and more. Motive serves more than 120,000 businesses, across a wide range of industries including trucking and logistics, construction, oil and gas, food and beverage, field service, agriculture, passenger transit, and delivery. Visit gomotive.com to learn more.

Why Work With Us

We work hard, with humility and we see our efforts rewarded in tangible ways every day. At Motive, you’ll have the chance to make a difference for the drivers who keep our world moving. We trust each other to do great work because together we can achieve collective goals that reach beyond the physical economy.

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