Manager Salesforce - CPQ

Reposted Yesterday
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Pune, Mahārāshtra, IND
In-Office
Senior level
Biotech
The Role
Lead delivery and operations of Salesforce CPQ, ensuring stability, ITSM practices, integrations with ERP/MDM (e.g., SAP via Boomi), automation of quote-to-cash, stakeholder alignment, roadmap planning, and vendor governance to drive pricing, bundling, and approval workflows.
Summary Generated by Built In

When joining PerkinElmer, you select an experienced and trusted leader in scientific solutions, with the support of a global service network and distribution centers, providing the right solution, at the right time, to meet critical customer needs.  With over an 80+ year legacy of advancing science and a mission of innovating for a healthier world, our dedicated team collaborates closely with commercial, government, academic and healthcare customers to deliver our broad portfolio of analytical solutions, and OneSource services.

Job TitleManager Salesforce - CPQ
Location(s)
Pune

Key Responsibilities:

Service Ownership & Operational Excellence

· Own the delivery and operations of CPQ (Configure Price Quote) platforms, ensuring stability,

reliability, and adherence to SLAs/KPIs.

· Drive robust IT Service Management (ITSM) practices, including incident response, change management, and root cause analysis within the CPQ and broader sales tech stack. · Ensure high availability and performance of CPQ systems through proactive monitoring, issue triaging, and capacity planning. · Oversee lifecycle management of CPQ applications, including upgrades, patching, security compliance, and end-of-life transitions. --- Business Relationship Management · Act as the strategic liaison between Sales, Commercial Operations, IT, and other key business stakeholders to align CPQ capabilities with business goals. · Lead regular engagement sessions with business leadership to gather evolving requirements and communicate roadmap and release planning. · Ensure CPQ solutions support dynamic business needs such as pricing strategies, product bundling, discount approvals, and quote-to-order processes. · Enable value realization by strengthening the IT–business partnership, from operational support through to strategic transformation. --- Innovation, Automation & Transformation · Identify and drive automation opportunities in the quote-to-cash process leveraging CPQ, Salesforce, and integration with ERP/MDM systems. · Introduce best-in-class practices around configuration rules, pricing engines, approval workflows, and guided selling experiences. · Lead cloud-based CPQ solution optimizations and integration with platforms such as SAP and MDM via tools like Boomi. · Champion data-driven decision-making by improving reporting and analytics around sales performance, pricing accuracy, and customer behavior. --- Vendor & Partner Management · Manage relationships with vendors across the enterprise applications landscape, ensuring strong performance, innovation contributions. · Establish a structured vendor governance framework, including regular performance review, resourcing needs and joint innovation initiatives. · Stay abreast of industry trends, technology advances, and best practices to continuously evolve the application portfolio.

Skills Required

  • Experience delivering and operating CPQ platforms (Salesforce CPQ).
  • Strong Salesforce platform expertise.
  • Experience integrating CPQ with ERP/MDM systems such as SAP.
  • Experience with integration middleware (e.g., Boomi).
  • Proven IT Service Management skills (incident response, change management, RCA).
  • Experience with monitoring, capacity planning, and ensuring high availability/performance.
  • Application lifecycle management experience (upgrades, patching, security compliance, EOL transitions).
  • Ability to engage and align business stakeholders, gather requirements, and manage roadmaps and releases.
  • Experience automating quote-to-cash, pricing engines, approval workflows, and guided selling.
  • Vendor and partner management experience, including governance and performance review.

PerkinElmer Compensation & Benefits Highlights

The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about PerkinElmer and has not been reviewed or approved by PerkinElmer.

  • Retirement Support Retirement support stands out through strong 401(k) matching and, in places, immediate vesting that can materially increase total rewards. The ability to direct contributions and manage rollover options adds flexibility to long-term savings.
  • Leave & Time Off Breadth Leave offerings are described as fair, with paid holidays, vacation, floating holidays, and paid sick leave included across many roles. Reported PTO amounts (e.g., roughly three weeks or 18 days) suggest a solid baseline even if it varies by site and department.
  • Flexible Benefits Benefits appear broad and customizable, spanning multiple insurance types, spending accounts, wellness programs, and optional coverages like pet insurance. Added programs such as EAP resources, backup care, discount platforms, and tuition reimbursement expand the total rewards footprint beyond core pay.

PerkinElmer Insights

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The Company
HQ: Shelton, CT
6,342 Employees
Year Founded: 1937

What We Do

For 85 years, PerkinElmer has pushed the boundaries of science from food to health to the environment. We’ve always pursued science with a clear purpose – to help our customers achieve theirs. Our expert team brings technology and intangibles, like creativity, empathy, diligence, and a spirit of collaboration, in equal measure, to fulfill our customers’ desire to work better, innovate better, and create better. PerkinElmer is a leading, global provider of technology and service solutions that help customers measure, quantify, detect, and report in ways that help ensure the quality, safety, and satisfaction of their products. Learn more at www.newperkinelmer.com.

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