Salesforce Manager Solution Architect

We are the leading provider of professional services to the middle market globally, our purpose is to instill confidence in a world of change, empowering our clients and people to realize their full potential. Our exceptional people are the key to our unrivaled, inclusive culture and talent experience and our ability to be compelling to our clients. You’ll find an environment that inspires and empowers you to thrive both personally and professionally. There’s no one like you and that’s why there’s nowhere like RSM.

RSM is the leading provider of audit, tax and consulting services to the middle market, which is the engine of global commerce and economic growth. With over 17,000 employees across the U.S. and Canada and a global presence in 120 countries, our purpose is to deliver the power of being understood to our clients, colleagues and communities. As first-choice advisors, we are focused on developing leading professionals and innovative services to meet our clients’ evolving needs in today’s ever-changing business environment.

Through a supportive, caring culture, our people are empowered to be their authentic selves, make an impact, own their futures and achieve their personal and professional aspirations. Together, our people’s individual talents and diverse perspectives strengthen our teams and enhances the unique insights that we provide to our clients.

As a member of RSM’s consulting team, you’ll work directly with key decision makers and company owners to gain a better understanding of the challenges they face. This experience also allows you to see firsthand the positive impact your efforts can have on the client's success.

The Solution Architect serves as subject matter expert on Salesforce Configure, Price, Quote projects responsible for client delivery, proposals, new business opportunities, and knowledge management. The Solution Architect works to understand requirements and enable the authoring/development of quality solutions that meet the requirements

Key Responsibilities:

• Translate business requirements into well-architected solutions that best leverage the Salesforce platform and product.

• Lead technical design sessions; create, estimate, and solution user stories; develop technical solution documentation aligned with the business objectives.

• Deliver as an individual contributor, but also able to lead a team of Consultants, Developers and/or Solution Architects.

• Demonstrate Salesforce CPQ thought leadership and educate clients on Salesforce platform best practices and ensure adherence across the implementation team.

• Provide Salesforce CPQ expertise during sales efforts to estimate the technical level of effort.

• Absorb new product and technical capabilities from Salesforce during new product releases and acquisitions.

• Coach and mentor junior resources; own responsibility for ongoing configuration and development of resources on Salesforce projects.

Required Qualifications:

• 5+ years of functional, hands-on Salesforce CPQ experience; 3+ years in leading Salesforce CPQ project implementations as a Solution Architect.

• Translate business requirements into functional user stories and design scalable best practice solutions using Salesforce CPQ, along with the suite of Salesforce products and 3rd party applications.

• Sound ability to provide level of effort estimates and coordinate prioritization efforts.

• Must possess strong communication and interpersonal skills and manage task assignments for yourself and within teams. Monitor and drive issues to resolution.

• Hold, at minimum, the Salesforce CPQ Specialist and Salesforce Certified Administrator certifications.

Preferred Qualifications:

• Experience with: Advanced Approvals, Salesforce Communities, Salesforce Billing, Recommending CPQ solutions.

• Functional knowledge of 3rd Party Applications: Document generation, such as Conga or Drawloop; Contract Lifecycle Management, such as SpringCM;  Electronic signature, such as DocuSign or Adobe Sign.

• Proficiency in Agile or Agile-hybrid methodologies.

• Administering comprehensive training and documentation to both end-users and CPQ admin users.

• Preferred Salesforce Certifications:  Community Cloud Consultant, Sales Cloud Consultant, Service Cloud Consultant, Platform Developer I, Data Architecture and Management Designer, Sharing and Visibility Designer, Development Lifecycle and Deployment Designer.

• Travel Required: < 30%

At RSM, we offer a competitive benefits and compensation package for all our people. We offer flexibility in your schedule, empowering you to balance life’s demands, while also maintaining your ability to serve clients. Learn more about our total rewards at https://rsmcanada.com/careers/life-at-rsm/rewards-and-benefits.html.

RSM does not tolerate discrimination and/or harassment based on race; colour; creed; sincerely held religious beliefs, practices or observances; sex (including pregnancy or disabilities related to nursing); gender (including gender identity and/or gender expression); sexual orientation; national origin; ancestry; familial or marital status; age; physical or mental disability; citizenship; political affiliation; medical condition (including family and medical leave); domestic violence victim status; past, current or prospective service in the Canadian uniformed service; Canadian Military/Veteran status; pre-disposing genetic characteristics or any other characteristic protected under applicable provincial employment legislation.   

Accommodation for applicants with disabilities is available upon request in connection with the recruitment process and/or employment/partnership. RSM is committed to providing equal opportunity and reasonable accommodation for people with disabilities. If you require a reasonable accommodation to complete an application, interview, or otherwise participate in the recruiting process, please call us at 800-274-3978 or send us an email at [email protected].

At RSM, an employee’s pay at any point in their career is intended to reflect their experiences, performance, and skills for their current role. The salary range (or starting rate for interns and associates) for this role represents numerous factors considered in the hiring decisions including, but not limited to, education, skills, work experience, certifications, location, etc. As such, pay for the successful candidate(s) could fall anywhere within the stated range.