Manager, Risk Management

Our Purpose

We work to connect and power an inclusive, digital economy that benefits everyone, everywhere by making transactions safe, simple, smart and accessible. Using secure data and networks, partnerships and passion, our innovations and solutions help individuals, financial institutions, governments and businesses realize their greatest potential. Our decency quotient, or DQ, drives our culture and everything we do inside and outside of our company. We cultivate a culture of inclusion for all employees that respects their individual strengths, views, and experiences. We believe that our differences enable us to be a better team – one that makes better decisions, drives innovation and delivers better business results.

Title and Summary

Manager, Risk Management

Who is Mastercard?
Mastercard is a global technology company in the payments industry. Our mission is to connect and power an inclusive, digital economy that benefits everyone, everywhere by making transactions safe, simple, smart, and accessible. Using secure data and networks, partnerships and passion, our innovations and solutions help individuals, financial institutions, governments, and businesses realize their greatest potential.
Our decency quotient, or DQ, drives our culture and everything we do inside and outside of our company. With connections across more than 210 countries and territories, we are building a sustainable world that unlocks priceless possibilities for all.
Overview
The Asia-Pacific Business & Enterprise Risk team is looking for a Manager of Risk Management in Malaysia to drive our regulatory, business and operational risk strategies by consistently innovating and problem-solving. The ideal candidate is passionate about driving and implementing a thoughtful risk-taking culture, highly motivated, intellectually curious, analytical, and possesses an entrepreneurial mindset.
Role
Reporting to the Asia Pacific Risk Program Lead, this role is responsible for managing regulatory, business, operational and technology risk exposures to the company, its customers, shareholders, employees, infrastructure and assets.
This role will support the business and enterprise risk function which includes responsibilities such as:
• Support regional risk committee meetings and related tasks.
• Support the development and implementation of policies and procedures to address and minimize regulatory, business, and operational risk exposure.
• Support cross-functional initiatives, including product/service risk assessments to deliver on risk goals, policies, and procedures.
• Advises and support local and/or regional business strategies; partners with local teams to optimize risk-related policies and a holistic risk perspective.
• Interface with other risk functions to support RFI/RFP reviews and monitoring.
• Participate in regulatory compliance projects/taskforce/interactions with regulators and/or authorities as a representative of the business and enterprise risk function.
• Prepare, manage, and maintain risk assessments, metrics, dashboards, management reports, requests and submissions related to risk management to regulators and/or authorities.
• Manages and supports thoughtful risk-taking and/or policies and procedures.
This role will also lead the work of the operational risk reporting obligation of the business which includes responsibilities such as:
• Drive and manage an operational risk management program (including managing and scheduling risk assessments, driving monitoring of controls, metrics development and tracking of loss events as well as risk mitigation activities) on an ongoing basis to support adherence to local requirements and obligations.
• Monitor control environment and pro-actively manage deficiencies including timely escalation to management (e.g., operational risk events and risk appetite breaches.).
• Keep abreast and perform effective communication of changes in relevant operational risk frameworks, tools, laws etc. and understand their implications for the business.
• Provide risk management guidance to business owners and function stakeholders on relevant internal risk policies and procedures.
• Review, prioritize, assess, and act on results of risk assessments/controls in conjunction with the business owners, function stakeholders and 2nd line teams.
• Facilitate remediation of issues or gaps identified as part of risk assessments, ongoing monitoring and strive to identify and mitigate potential risk (e.g., strategic, financial, operational, legal/ regulatory, brand/ reputation) to Mastercard and provides risk management analysis, support, coordination, and oversight for the market.
• Support and participate in requests and interactions with local regulators and authorities in respect of the risk management program.
All About You
The ideal candidate for this position should:
• Experience managing an operational risk function.
• Experience collaborating cross-functionally to identify and implement best practice risk processes.
• Experience working regionally, creating risk strategies to optimize risk-related policies and ensure compliance.
• Demonstrated successful oversight of the management and resolution of high-risk issues to ensure completeness and efficiency.
• A strong, confident, and exacting writer and speaker, able to communicate your vision and roadmap effectively to a wide variety of stakeholders.
• Experience working with senior stakeholders and always looking for potential solutions to solve problems.
Corporate Security Responsibility
Every person working for, or on behalf of, Mastercard is responsible for information security. All activities involving access to Mastercard assets, information, and networks comes with an inherent risk to the organization and therefore, it is expected that the successful candidate for this position must:
• Abide by Mastercard’s security policies and practices;
• Ensure the confidentiality and integrity of the information being accessed;
• Report any suspected information security violation or breach, and
• Complete all periodic mandatory security trainings in accordance with Mastercard’s guidelines.

Corporate Security Responsibility

All activities involving access to Mastercard assets, information, and networks comes with an inherent risk to the organization and, therefore, it is expected that every person working for, or on behalf of, Mastercard is responsible for information security and must:

• Abide by Mastercard’s security policies and practices;

• Ensure the confidentiality and integrity of the information being accessed;

• Report any suspected information security violation or breach, and

• Complete all periodic mandatory security trainings in accordance with Mastercard’s guidelines.