Manager of Revenue Operations & Strategy - Customer Growth

Title: Manager of Revenue Operations & Strategy - Customer Growth 
Payroll Title: Revenue Operations Manager
Division: Enterprise Domestic Regions Admin 
Status: Full-Time Exempt
Reports to: Director of Revenue Operations, Customer Growth 
Location: Remote – Anywhere in the contiguous United States
Compensation: Anticipated compensation for this position is $111-130k* split 80/20 between base/variable pay.

Job Summary
FranklinCovey is seeking a manager of revenue operations and strategy for our customer growth and expansion business.  This role will partner and support our Director of Revenue Operations of Customer Growth and our Sr. Director of Customer Success. The position will co-own the go-to-market (GTM) strategy, manage our operational investments in an effort to maximize the returns of the respective business.  The person best suited for this role is a business generalist comfortable with both high-level strategy and flawless execution.   

Essential Job Functions

• Support the annual sales planning process which includes, but is not limited to: forecasting the following fiscal years bookings, developing the GTM strategy, managing key investment & headcount strategy, territory carving & account loads, quota creation, and compensation plan development 
• Support the weekly forecasting process.  Develop a forecasting methodology and create our the department’s forecasting process and procedure.  Facilitate weekly forecasting calls with the executive team.  Identify risk and opportunity to the financial plan. 
• Own key business unit initiatives to help FranklinCovey’s enterprise division accelerate revenue generation and the growth of current customers 
• Support systems and technology recommendations to help drive greater sales efficiency and effectiveness 
• Measure the health of the business by identifying the right KPI’s, building a scalable way to measure and bring visibility to them.  Own the quarterly business review process in your business and communicate back to the executive team 
• One third of this role will focus on our Client Success team, with the other two thirds supporting our Director of Revenue Operations, Customer Growth 
• Own, create, and scale sales process and procedure to enterprise grade levels 

Basic Qualifications

• Bachelor's Degree
• 5+ years of working experience in sales operations and forecasting, management consulting, or investment banking 

Preferred Skills & Experience

• 3+ years working in high growth companies 
• Ability to analyze complex data and translate insights into actionable strategies 
• Executive level communication and presentation experience 
• Proven track record of building GTM strategies and the execution 
• Proficiency in CRM systems (e.g. Salesforce) and other Sales Platforms/Tools. 
• Strong project management skills with the ability to manage multiple initiatives simultaneously. 
• Experience working in a fast-paced, dynamic environment with cross-functional teams. 

Benefits include medical, dental, and vision insurance, 401(k), employee stock purchasing program, PTO, paid holidays, and more. Please visit franklincoveybenefits.com for details.
*Actual offer may be outside of this range and will be determined by education, experience, knowledge, skills, and abilities, as well as geographic location, internal equity and alignment with market data

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