Manager (Research Postgraduate Administration), Graduate School

GRADUATE SCHOOL

Manager (Research Postgraduate Administration) (26270005)

The Graduate School is committed to advancing the University’s strategic vision by delivering exceptional administrative support for research postgraduate education. We are seeking a passionate and collaborative team player to join our dynamic research postgraduate administration team and contribute to the continued success of our programmes.

Responsibilities:

Programme Management and Coordination

• Manage a team of administrative staff to oversee all aspects of research postgraduate programme operations and student lifecycle management, from admission and enrolment to progression and graduation;
• Develop and optimise workflows, policies, and procedures to enhance the overall student experience, leveraging systems to streamline processes;
• Ensure the accuracy and integrity of student records by overseeing data verification and compliance, maintaining reliability in all aspects of programme administration; and
• Work closely with academic departments, the University’s research communities, and other key stakeholders to strengthen engagement and collaboration.

Student Support and Strategic Development

• Oversee the planning and delivery of research skills training and professional development initiatives for research postgraduate students;
• Analyse programme data, student feedback, and performance metrics to identify trends, report on outcomes, and drive continuous improvement in student support and programme growth; and
• Provide planning support and lead the execution of assigned projects, using data to inform strategic decision-making.

Quality Assurance and Governance

• Coordinate committee meetings, prepare discussion papers and minutes, and serve on task forces or working groups related to research postgraduate studies;
• Coordinate and work with academic reviewers to conduct comprehensive quality reviews of graduate programmes; and
• Collaborate with internal and external stakeholders on system enhancements to ensure data supports quality assurance and strategic planning needs.

Qualifications and Experience

• A recognised bachelor’s degree is required. A research degree will be an advantage;
• At least 7 years of relevant experience in academic and/or research administration, preferably in postgraduate programme administration;
• Strong understanding of the research postgraduate landscape and the unique needs of research postgraduate students;
• Outstanding communication and interpersonal skills, with an excellent command of written and spoken English and Chinese (including Putonghua);
• Excellent project management, problem-solving, and stakeholder engagement skills; and
• A strong aptitude for working with numbers and data to identify trends and inform decisions; proficiency in computing applications, particularly in managing databases and spreadsheets, is essential.

Shortlisted candidates will be invited to attend a written assessment.

The initial appointment will be offered on a fixed-term contract of 2 years. Re-appointment thereafter will be subject to mutual agreement and availability of funding. 

Salary will be commensurate with qualifications and experience. 

Application Procedure: 

Applicants are invited to submit their applications at the HKBU e- Recruitment System. Those who are not invited for interview 8 weeks after submission of application may consider their applications unsuccessful. Details of the University’s Personal Information Collection Statement can be found at https://hro.hkbu.edu.hk/en/worklife-at-hkbu/employee-favourable-environment.html#privacy-policy.  

The University reserves the right not to make an appointment for the post advertised, and the appointment will be made according to the terms and conditions applicable at the time of offer. 

Review of applications is ongoing until the positions are filled.