Manager, Quality

About RH Aero Systems:

RH Aero Systems is setting the standard for aviation support equipment and services. Through our industry-leading businesses – Rhinestahl and HYDRO Systems – we deliver capability across custom-designed Ground Support Equipment, OEM-licensed engine and airframe tooling, 26 global service centers and innovative engineered solutions for OEMs, MROs and Operators worldwide. RH Aero Systems’ global headquarters are in Mason, Ohio, USA. For further details visit RHAero.com.

Job Summary:

We are seeking an experienced Quality Manager with approximately 10 years of progressive quality leadership experience in the aerospace or automotive industry. This role is responsible for driving product and process excellence, ensuring compliance with customer and regulatory requirements, and leading structured problem-solving initiatives across manufacturing and operational teams.

The ideal candidate is a hands-on leader with deep expertise in Six Sigma, Shainin, DMAIC, and/or DIVE methodologies, capable of leading cross-functional teams to resolve complex quality issues and improve overall system performance.

The Quality Manager will lead the quality team that is responsible for implementing, managing and ensuring adherence to the company’s Quality systems, policies and procedures, resulting in a superior level of production and service that meets the customer’s requirements and expectation.  The Quality Manager will champion, through ongoing training, and coaching, the achievement of Quality and production goals throughout the organization. 

Key Responsibilities:

Team Leadership

• Lead, develop, and mentor quality engineers, technicians, and inspectors.

• Build organizational capability in quality tools, methodologies, and leadership.

• Foster a collaborative, high-performance team environment.

Quality Leadership & Strategy

• Lead and manage the site Quality Management System (QMS) in alignment with industry standards (e.g., AS9100, ISO 9001).

• Develop and implement quality targets that align with business goals and customer expectations.

• Drive a culture of continuous improvement, accountability, and operational excellence.

• Provides leadership for employee relations through effective communications, coaching, training, and development.

Problem Solving & Continuous Improvement

• Lead structured problem-solving initiatives using Six Sigma, DMAIC, DIVE, and/or Shainin methodologies.
• Facilitate root cause analysis and corrective/preventive actions (CAPA) for internal and external quality issues
• Provides leadership for problem resolution to facilitate fast improvements and improved working relationships; track internal trends and identify process improvements based on observed data
• Mentor and coach teams on advanced problem-solving tools and data-driven decision-making.

Customer & Supplier Quality

• Act as the primary quality interface with customers for audits, complaints, and escalations.
• Ensure timely resolution of customer issues and implementation of sustainable corrective actions.
• Collaborate with Supply Chain to manage supplier quality performance, including audits and improvement programs
• Provide regular communications with internal and external customers and vendors to integrate Quality requirements into existing systems.

Compliance & Audits

• Ensure compliance with all regulatory, customer, and internal quality standards.
• Lead internal, customer, and third-party audits, ensuring readiness and successful outcomes.
• Maintain documentation and systems to support traceability, risk management, and compliance requirements.
• Ensure that quality performance trends are documented; Quality reviews are performed and documented and all Quality processes are managed and documented to show compliance to quality controls.

Preferred Qualifications

• Six Sigma Black Belt certification.
• Experience with Shainin Red X® or equivalent advanced problem-solving methods.
• Experience working in a highly regulated manufacturing environment.
• Track record of delivering measurable improvements in quality performance.
• Bachelor’s degree in Manufacturing, Mechanical, Aerospace, or Industrial Engineering.
• Minimum of 10 years’ experience working in a manufacturing quality environment with increasing responsibility.
• Experience working in a precision machine shop is preferred.
• Minimum of 5 years’ experience managing and leading a staff of inspectors and quality engineers in a manufacturing operation, serving diverse industries is required.
• Experience with AS9100 and implementing quality plans. Demonstrated experience implementing lean manufacturing, Six Sigma, or other continuous improvement programs in a Quality Department.
• Ability to read and understand blueprints.

Competencies:

• Owns and meets KPI goals as they pertain to quality metrics of nonconformances and rework.
• Flexible adapting to changing situations and keep focused on delivering on own goals / commitments
• Support a culture of accountability around all assignments.
• Perform other duties and specific projects as assigned.

Key Success Metrics

• Reduction in defect rates, scrap, and rework
• Improved customer satisfaction (PPM, complaints, scorecards)
• Effective closure of corrective actions
• Audit performance and compliance scores

Other Qualifications and Experience:

• Experience with tooling design (both machine fixtures and inspection gages).
• CMM experience preferred.
• Surface plate layout experience preferred.
• Six Sigma or equivalent Quality training
• Familiar with AS9100 or similar quality system standard